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Bates Nissan

Killeen, TX

4.6
1,351 Reviews
Call Dealership (254) 699-7181

5501 E Central Texas Expressway

Killeen, TX

76543

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1,351 Reviews of Bates Nissan

October 18, 2022

Oil change went very well but they were ask to rotate the tires which they did not do and they did not check the tire pressure More

by Winchester4560
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Miller
Report | Print
Oct 19, 2022 -

Bates Nissan responded

Hello Winchester4560, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 18, 2022

service was timely and the tech was polite and personable. car was clean when delivered More

by sschouweiler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Linderman
Report | Print
Oct 19, 2022 -

Bates Nissan responded

Thank you again for taking the time to let us know how we did. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 12, 2022

I always get friendly service and my service advisor Tyler is always doing his best to make my stay as short as possible and does an outstanding job of keeping me informed on the progress of my service. More

by Johnnyangel65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Linderman
Report | Print
Oct 13, 2022 -

Bates Nissan responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Bates Nissan.

October 12, 2022

From the internet sales manager, salesman and finance management the entire staff was a blessing to work with. More

by Richard hanshew
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Perez, Jeremiah Phillips, Joshua "Josh" Snyder
Report | Print
Oct 13, 2022 -

Bates Nissan responded

Congratulations on your new vehicle! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Bates Nissan.

October 12, 2022

Customer service was great, fast and friendly service. Ordered a part that needs replaced, just waiting to be scheduled. So far I’m happy with the service. More

by army25lwife
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathaniel "Nate" Murphree
Report | Print
Oct 13, 2022 -

Bates Nissan responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Bates Nissan, we look forward to having you as one of our valued customers for many more years to come!

October 12, 2022

Mark is a great guy ! He made the car deal that we were happy with ! More

by kimcarlson12
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Williams, Kevin Perez
Report | Print
Oct 13, 2022 -

Bates Nissan responded

Thanks for your feedback on your recent visit to Bates Nissan. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

October 07, 2022

The service department is top tier! Our service advisor had us in and out in a flash for battery replacement. Can't say enough good things! Highly recommended 5/5 stars for sure. More

by camcleach95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Egson
Report | Print
Oct 08, 2022 -

Bates Nissan responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 07, 2022

Great customer service attitude and it was done quickly. Austin is extremely knowledgeable and customer friendly More

by daleseitter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Miller
Report | Print
Oct 08, 2022 -

Bates Nissan responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Austin met your expectations. Thank you again for choosing Bates Nissan, we look forward to having you as one of our valued customers for many more years to come!

October 06, 2022

Excellent service. They really took care of me and my vehicle. I will definitely use them again! More

by Molly.e.chapman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathaniel "Nate" Murphree
Report | Print
Oct 07, 2022 -

Bates Nissan responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

Oct 10, 2022 -

Bates Nissan responded

Molly.e.chapman, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 05, 2022

It was quick fast I was in and out in a timely matter happy on my way More

by Ifeojoo39
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Miller
Report | Print
Oct 06, 2022 -

Bates Nissan responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

Oct 08, 2022 -

Bates Nissan responded

Ifeojoo39, we are so happy to read such a great review about Bates Nissan, Inc.! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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