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Bates Nissan

Killeen, TX

4.6
1,354 Reviews
Call Dealership (254) 699-7181

5501 E Central Texas Expressway

Killeen, TX

76543

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1,354 Reviews of Bates Nissan

December 28, 2022

The service was very excellent and very informative, the service man was very patient and professional about his job. He made our time at Nissan very good by explaining how our car would be in the shop for More

by amygarcia25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wilma Acosta, Kevin Adams, Tyler Linderman, Mike Rask, Nathaniel "Nate" Murphree, Austin Miller, Ben Amos, Joshua "Josh" Snyder, Marshall Egson
Report | Print
Dec 28, 2022 -

Bates Nissan responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Bates Nissan!

December 23, 2022

Excellent service. Did have an appointment and they took care of me. Thanks a lot. More

by Dee15jay15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marshall Egson
Report | Print
Dec 26, 2022 -

Bates Nissan responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

Dec 27, 2022 -

Bates Nissan responded

Hi Dee15jay15, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 22, 2022

GREAT EXPERIENCE WITH KNOWLEDGABLE, FRIENDLY SALES STAFF. ENJOYED THE ENTIRE PROCESS, LEFT KNOWING ALL THE FEATURES OF MY NEW AUTOMOBILE. More

by philip.marley
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Alexis "Rain" Barcinas, Clayton "Clay" Beaird
Report | Print
Dec 24, 2022 -

Bates Nissan responded

Hi Philip.marley, we are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

December 21, 2022

Fantastic customer service that was welcoming and caring from the start. I also believe the mechanics did a Great Job with the oil change. I enjoyed the inspection video that let me know that my car was car More

by Sheilabland22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Miller
Report | Print
Dec 22, 2022 -

Bates Nissan responded

Thank you, Sheila! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Bates Nissan, we look forward to having you as one of our valued customers for many more years to come!

December 20, 2022

Best dealership in the area. Fast service! Great job! Super friendly! Great prices as well. More

by Kelly.s.williams88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Linderman, Mike Rask, Nathaniel "Nate" Murphree, Austin Miller, Alexis "Rain" Barcinas, Marshall Egson
Report | Print
Dec 21, 2022 -

Bates Nissan responded

Kelly.s.williams88, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Bates Nissan, Inc.. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 19, 2022

Everyone was knowledgable, helpful, friendly and went over and above to make my experience and car purchase valuable. More

by dawn.snyder
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clay O'Dell
Report | Print
Dec 20, 2022 -

Bates Nissan responded

Thanks, Dawn, for your feedback on your recent visit to Bates Nissan. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

Dec 21, 2022 -

Bates Nissan responded

Hi Dawn.snyder, we are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

December 16, 2022

Excellent service experience. Top-notch service and parts department. Go there you won’t regret it. More

by Tmullins0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Linderman, Mike Rask, Nathaniel "Nate" Murphree, Austin Miller, Marshall Egson
Report | Print
Dec 17, 2022 -

Bates Nissan responded

Thank you so much for your kind words; and for taking the time to leave us this wonderful feedback!

December 16, 2022

Very helpful. Always had my needs in mind and kept me updated for the most part. A follow up issue with my service came up and they helped me out wherever they cou More

by JayGar13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Miller
Report | Print
Dec 17, 2022 -

Bates Nissan responded

Thanks for sharing about your experience with Bates Nissan. We appreciate your business and hope to see you again soon!

December 15, 2022

Service department did a great job. Austen discussed with me options and recommendations, and I chose what to do. He kept me informed. Bates sent a video showing the inspection to my ph More

by dradams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Rask, Austin Miller
Report | Print
Dec 15, 2022 -

Bates Nissan responded

Thanks for sharing about your experience with Bates Nissan. We appreciate your business and hope to see you again soon!

December 15, 2022

Very friendly, and they were quick! They gave me a projected time and met that expectation. More

by D.fana27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathaniel "Nate" Murphree
Report | Print
Dec 15, 2022 -

Bates Nissan responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

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