
Bates Nissan
Killeen, TX
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1,355 Reviews of Bates Nissan
The service exceeded my expectations. Everything was done very promptly with out confusion. Bates is a good representation in our community. The loaner was exceptional Everything was done very promptly with out confusion. Bates is a good representation in our community. The loaner was exceptional More
Tyler is my go to guy every time I bring my car in and over the last 3 years I've seen a vast improvement in his customer care. My only gripe with the Service center is how small the customer interaction over the last 3 years I've seen a vast improvement in his customer care. My only gripe with the Service center is how small the customer interaction area is. If you get stuck waiting on a response its a steady dance with strangers coming in and out. Outside of that the Service manager and team have done a great job More
We went there looking for a specific car and color, they did not have it on the lot but Jason took the time to go over in a different color model that didn’t have exactly what we wanted but to a least make did not have it on the lot but Jason took the time to go over in a different color model that didn’t have exactly what we wanted but to a least make sure we knew what came with the one we wanted. At the same time the sales manager was trying to see if he could find the one we wanted to see. We even explained we wanted to compare the Pathfinder to a 4 runner before we made our decision and it wasn’t a problem for them. In the end we chose the Pathfinder even though we couldn’t get the color we really wanted, no fault on Kevin he tried. But overall we are happy with the color and the car has everything we were looking for, so thumbs up for meeting 99% of what we wanted. More
Very professional and the customer service is great. I would recommend this place to all my friends and family. I would recommend this place to all my friends and family. More