Bates Nissan

The service exceeded my expectations. Everything was done very promptly with out confusion. Bates is a good representation in our community. The loaner was exceptional Everything was done very promptly with out confusion. Bates is a good representation in our community. The loaner was exceptional More

Tyler is my go to guy every time I bring my car in and over the last 3 years I've seen a vast improvement in his customer care. My only gripe with the Service center is how small the customer interaction over the last 3 years I've seen a vast improvement in his customer care. My only gripe with the Service center is how small the customer interaction area is. If you get stuck waiting on a response its a steady dance with strangers coming in and out. Outside of that the Service manager and team have done a great job More

Very easy and Honest to do business with. No beating around the bush. No extra selling factors. To the point and ready to make a sale. No beating around the bush. No extra selling factors. To the point and ready to make a sale. More

Very professional, helpful and courteous. kept me apprised of the status of the work being done kept me apprised of the status of the work being done More

We went there looking for a specific car and color, they did not have it on the lot but Jason took the time to go over in a different color model that didn’t have exactly what we wanted but to a least make did not have it on the lot but Jason took the time to go over in a different color model that didn’t have exactly what we wanted but to a least make sure we knew what came with the one we wanted. At the same time the sales manager was trying to see if he could find the one we wanted to see. We even explained we wanted to compare the Pathfinder to a 4 runner before we made our decision and it wasn’t a problem for them. In the end we chose the Pathfinder even though we couldn’t get the color we really wanted, no fault on Kevin he tried. But overall we are happy with the color and the car has everything we were looking for, so thumbs up for meeting 99% of what we wanted. More

Wrong and incompetent diagnosis. Failure to serve the customers interest. Will not be going back. Failure to serve the customers interest. Will not be going back. More

Very professional and the customer service is great. I would recommend this place to all my friends and family. I would recommend this place to all my friends and family. More

Austin took care of my needs and when I needed to be out in time for child pickup, him and the staff accompanied my request. in time for child pickup, him and the staff accompanied my request. More

Great place to take your vehicle for service. Awesome workers. Highly recommend Bates Nissan service department Awesome workers. Highly recommend Bates Nissan service department More

Today, I visited Bates Nissan to ask a question about extended warranties. I spoke to Andre Nash, Sales Manager. He was very professional and knowledgeable of his job and duties. Customer service is impr extended warranties. I spoke to Andre Nash, Sales Manager. He was very professional and knowledgeable of his job and duties. Customer service is impressive. He made me feel welcome and showed concern for the reason I was there. Andre answered all my questions and explained in detail the process I needed to follow to resolve my situation. The leadership of Bates Nissan should be proud of having people like Andre with great demeanors and professionalism working for them. I have been dealing with Bates Nissan since 2002, and every time I visited them, they treated me with dignity and respect. Great Place! Victor More