Bates Nissan

My New Nissan Frontier 2019 Awesome salesman, He was not pushy at all, He listened to what I wanted, look for options and honest, visit this dealer and look for Michael A Veal. H Awesome salesman, He was not pushy at all, He listened to what I wanted, look for options and honest, visit this dealer and look for Michael A Veal. Highly Recommend. More

No Hassle This was the best service in purchasing we have made ever. Mr. Veal was kind, caring , helpful and motivated to help us get what we could afford. He This was the best service in purchasing we have made ever. Mr. Veal was kind, caring , helpful and motivated to help us get what we could afford. He was in communication on a regular basis which made the process trouble free. He did not disappoint when working in person with him. Ge was a joy to work with. More

Excellent Customer Service After several purchases from Bates Nissan this was by far the best experience. Michael Veal made the process quick and painless on our new 2019 Pathfi After several purchases from Bates Nissan this was by far the best experience. Michael Veal made the process quick and painless on our new 2019 Pathfinder. We have always had good experiences here at Bates and will surely use them again for future purchases. Michael was very knowledgeable and easy going. Would definitely recommend him to car buyers. More

Went above and beyond!!!! Mr.Veal went above and beyond. way beyond expectation. he is very patient when my husband changed his mind about another car. He makes you feel at hom Mr.Veal went above and beyond. way beyond expectation. he is very patient when my husband changed his mind about another car. He makes you feel at home. Very professional and friendly staff. More

stay away from this dealership I AM 59 AND I BUY ON AVERAGE AT LEAST ONE VEHICLE PER YEAR. THIS WAS MY THE WORST EXPERIENCE WITH ANY DEALERSHIP EVER BEFORE. MY ORIGINAL SALES PERSON I AM 59 AND I BUY ON AVERAGE AT LEAST ONE VEHICLE PER YEAR. THIS WAS MY THE WORST EXPERIENCE WITH ANY DEALERSHIP EVER BEFORE. MY ORIGINAL SALES PERSON WAS MRS ZULMA(NO LONGER EMPLOYED) BUT I HAVE NO COMPLAINTS ON HER IN PARTICULAR EXCEPT TO SAY THAT SHE WAS NOT PROMPT IN REPLY TO MY E MAILS. MY COMPLAINT IS AGAINST BATES NISSAN WHO EMPLOYS PEOPLE LIKE MR LOAB -MANAGER WHO AMONG THE OTHER THINGS: LIES ABOUT VEHICLE CONDITION,LIES ABOUT TAKING CARE OF SCRATCHES ON THE VEHICLE (IN FACT USED PERMANENT MARKER TO COVER UP THE DAMAGE ON REAR DOOR AND REAR BUMPER),DOES NOT ANSWER CUSTOMER DIRECT AND SPECIFIC QUESTIONS IN WRITTEN(E MAIL) AND INSTEAD SENDS PICTURES OF POOR QUALITY AND MAKES EMPTY PROMISES. I HAVE SPECIFICALLY ASKED IF THIS WAS A SMOKER VEHICLE AND WAS TOLD BY MR LOAB ,QUOTE " NO IT IS NOT,I HAVE CHECKED IT MY SELF"..end quote. WHEN I CAME TO PICK UP THE VEHICLE ,BECAUSE THEY WASHED IT AND PLACED AIR FRESHERS IN THE AC VENTS I COULD NOT SMELL ANYTHING. TODAY ALMOST 2 MONTHS AND MULTIPLE CLEANING OF THE VEHICLE STILL DID NOT REMOVE THAT BAD ODOR. IT WOULD COST ME SEVERAL HUNDRED $ TO DO SO CALLED PROFESSIONAL IONIZATION OF THE INTERIOR. VERY DISHONEST + AND UNPROFESSIONAL AND DECEIVING PERSON AND SEAMS THAT DEALERSHIP STANDS BEHIND. I WAS TOLD THAT THEY WILL PICK ME UP FROM AIRPORT. ARRIVED AROUND 5 PM AND WAS TOLD THAT NOBODY IS AVAILABLE. TOOK CAB (ONLY 5 MIN RIDE) TO FIND BUNCH OF SALES PERSON SITTING AND DOING NOTHING. IT DOESN'T MATTER 415 I PAID FOR A CAB BUT IT SHOWS YOU HOW BATES NISSAN CARES ABOUT CUSTOMER WHO CAME FROM ANOTHER STATE TO SPEND ALMOST $30 K FOR USED VEHICLE. NOT TO MENTION THAT FUEL TANK WAS EMPTY( I HAVE PHOTO OF THAT). THAT HOW CHEAP THEY ARE AND HOW THEY CARE ABOUT CUSTOMER. I WILL POST THIS TO OTHER REVIEW SITES INCLUDING BBB FOR THE AREA. LET THE BUYERS KNOW WHO THEY ARE DEALING WITH. SHAME ON YOU BATES NISSAN. More

Awesome Michael was great, I would highly recommend him if you are wanting to buy a vehicle! He goes the extra mile in every aspect. He even helped me find a Michael was great, I would highly recommend him if you are wanting to buy a vehicle! He goes the extra mile in every aspect. He even helped me find a better insurance company! More

Great The customer service was great! Overall I am happy with the experience I had and I got the car that I wanted. Great job to Michael Veal. The customer service was great! Overall I am happy with the experience I had and I got the car that I wanted. Great job to Michael Veal. More

Amazing The salesman nice and courteous help me with everything I needed for a vehicle on my budget and reliable. I will definitely come back to Bates Nissa The salesman nice and courteous help me with everything I needed for a vehicle on my budget and reliable. I will definitely come back to Bates Nissan in the future More

1st rate Michael just went all out and beyond from the moment he called me back he told everything he needed and everything just fell in place super great job Michael just went all out and beyond from the moment he called me back he told everything he needed and everything just fell in place super great job Michael i appreciate you so much thanks a lot Joseph Cox PS when i come again watch out Michael.my appointment was for the next day so everything was so special he sat 30 minutes in traffic also. More

What I needed I came just looking for a used vehicle. I walked out with so much more. Mike V was nice, helpful and dropped plenty of knowledge I wish I would've kno I came just looking for a used vehicle. I walked out with so much more. Mike V was nice, helpful and dropped plenty of knowledge I wish I would've known before hand. I look forward to doing business again with him More