Bates Nissan
Killeen, TX
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1,351 Reviews of Bates Nissan
I went in for an oil change The video inspection was amazing. I was not pressured into buying anything that was not needed. Customer service was amazing as well. amazing. I was not pressured into buying anything that was not needed. Customer service was amazing as well. More
Most pleasant car purchase I have experienced. Red is a great guy. Everyone was very attentive to my physical needs as I had just spent 5 months is hospital. The sale was seamless. Talked to Red o Red is a great guy. Everyone was very attentive to my physical needs as I had just spent 5 months is hospital. The sale was seamless. Talked to Red on 2 Sept 2023 and I made purchase 4 Sept 2023. More
Austin was great. No issues with his customer service. But the lady that takes payment. Poor. She never looked at me once when I was at her counter. And snapped a No issues with his customer service. But the lady that takes payment. Poor. She never looked at me once when I was at her counter. And snapped at me when I tried handing her the service receipt. If your going to snap at me at least look at me. My 11 year old daughter was with me and she observed this woman being nice to everyone else being serviced for 2 hours while we waited for two of my tires to be patched up. But when we got to the counter I guess she had enough for the day. It was not a good experience at all. And one of my tires was ruined while trying to get patched so I need a new tire but it’s not in stock so I have to bring my car back today when the tire comes in. I work and it’s hard to take off. I just wish it was a better experience. More
Perfect job! I refer this dealership for all areas of service. Definitely over Round Rock counterpart. I refer this dealership for all areas of service. Definitely over Round Rock counterpart. More