Barker Buick GMC Cadillac - Service Center
Bloomington, IL
550 Reviews of Barker Buick GMC Cadillac - Service Center
They were really helpful and went beyond in customer service. Did a great job. Thanks! service. Did a great job. Thanks! More
BRIAN WAS NICE TO DEAL WITH. ..IT WAS THE FIRST GUY THAT I APPROACHED AND HE WAS NOT FRIENDLY AND DIRECTED ME TO WAIT FOR BRIAN, SO I WAITED OVER AT ANOTHER DESK WHILE PLAYED ON H ..IT WAS THE FIRST GUY THAT I APPROACHED AND HE WAS NOT FRIENDLY AND DIRECTED ME TO WAIT FOR BRIAN, SO I WAITED OVER AT ANOTHER DESK WHILE PLAYED ON HIS PHONE. I GUESS HIS PHONE WAS MORE IMPORTANT THAN ME. More
I bought 2 vehicles at this dealership and the service was amazing both times. They even delivered the vehicle to me!! was amazing both times. They even delivered the vehicle to me!! More
We have been service department customers since buying our used XT5 at Barker in 2020. Always good service and friendly employees. our used XT5 at Barker in 2020. Always good service and friendly employees. More
Have dealt with Barkers for almost 20 years, always great costumer service in both sales and service departments!! great costumer service in both sales and service departments!! More
Fast, on time and friendly! ! Brought the cabin filter in to show me how dirty it was. Don't think (Barkers) had ever checked it before.?? ! Brought the cabin filter in to show me how dirty it was. Don't think (Barkers) had ever checked it before.?? More
I gave 3 stars mainly because I am frustrated that every time I go in for an oil change/tire rotation I have to double check the work. Was disappointed there was another new person working in service, this time I go in for an oil change/tire rotation I have to double check the work. Was disappointed there was another new person working in service, this one was not as good as Cody. Asked for one of the summary sheets (red, yellow, green) on all the specifics, didn't know what I was talking about and then prints it in black and white. In addition, says I need an engine filter and wiper blades (replaced those in summer '23), didn't need either one and as difficult as it is to get to the engine filter, I know they didn't check it. What I did need was a cabin filter and after I checked that myself, I realized that NO ONE has checked it for the last year, as there was a date of 1/2023 on it. And, the one thing that is broke on my car, one of my tire sensors......never said anything about. Really frustrating that the price for these services keeps going up and the quality and legitimacy of the work keeps going down. I came back to Bloomington, after having issues with Lexington (and having my tires ruined because of lack of rotation) Guess I will have to explore other out of town options. More
Right on time, fast and friendly service. Will definitely have all services done at Barker. Will definitely have all services done at Barker. More
Misty was great to work with. Very laid back, informative, and kept me in the loop for the whole process. Very laid back, informative, and kept me in the loop for the whole process. More