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Barker Buick GMC Cadillac - Service Center

Bloomington, IL

4.7
585 Reviews

585 Reviews of Barker Buick GMC Cadillac - Service Center

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July 09, 2025

Took my car in for an oil change and tire rotation, and almost immediately they told me I needed new cabin and engine air filters—despite my OnStar app showing that both were in good condition. The morning More

by ptran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Caleb Stine
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Francisco
2.0
This rating includes all reviews, with more weight given to recent reviews.
July 06, 2025

Sales and service has always been exceptional at Barker Cadillac. I would highly recommend them to anyone. More

by MRed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Misty Yount
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Shoemaker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Stine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2025 -

Barker Buick GMC Cadillac responded

Thank you so much for the positive review! Thanks again for the recommendation, and have an amazing day!

June 25, 2025

Consistency with service times and quality of staff. Coupons provided make a difference. Feel value using them More

by mike.kiley2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Eden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Stine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2025 -

Barker Buick GMC Cadillac responded

We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

June 23, 2025

Didn't find issue, left turn signal acts as though out, flashes rapidly 23 Silverado More

by rdjacob3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb Stine
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2025 -

Barker Buick GMC Cadillac responded

Thank you for taking the time to leave us feedback about your experience with us. If you'd be willing to provide more feedback, please reach out to us at (309) 663-4391 so we can assist you further.

June 19, 2025

Fast friendly service. Gets you in and out in a timely manner. Answers all your questions. More

by Clawrence230
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Francisco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2025 -

Barker Buick GMC Cadillac responded

We're glad everything was completed quickly and to your satisfaction! We hope to see you soon!

June 19, 2025

I feel like I and my car are always treated well, from the purchase of it, to the maintenance. More

by amyjgeorgi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Shoemaker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Eden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Stine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Francisco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2025 -

Barker Buick GMC Cadillac responded

Thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 19, 2025

I feel like the customer service when checking in is really lacking. It always seems like they are being put out to check you in and it takes too long when you have already called to schedule for a spec More

by evasquenz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Eden
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2025 -

Barker Buick GMC Cadillac responded

Thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (309) 663-4391 when you have a chance. Thank you, and we look forward to hearing from you.

June 18, 2025

Met and checked in with a very pleasant service rep as planned at 8:00 am. We briefly discussed plans for my Sierra Service Appointment. Work was completed promptly and at a very reasonable price. Thank y More

by Skip02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Shoemaker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Stine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Francisco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2025 -

Barker Buick GMC Cadillac responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

June 17, 2025

Hard to trust them after they show you a cabin filter that's dirty, claiming you need a new one, and when you get home, you take it out, and it's not the one they showed you. Also seemed to take a long t More

by PBLOOM0217
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony Francisco
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2025 -

Barker Buick GMC Cadillac responded

We appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Please contact us at (309) 663-4391 when you have an opportunity, and we will be more than happy to try and turn your experience around.

June 09, 2025

It was easy to make an appointment, and the waiting room was very nice. Had the car in for routine oil change and tire rotation. Car was ready in reasonable time. More

by j.w.rapp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Eden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2025 -

Barker Buick GMC Cadillac responded

We appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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