Barbera Autoland
Philadelphia, PA
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906 Reviews of Barbera Autoland
After spending a few months looking and researching a new Jeep, we had found the perfect one while talking with Carl. We drove three hours to the dealership and we were in contact with our on line sales man Jeep, we had found the perfect one while talking with Carl. We drove three hours to the dealership and we were in contact with our on line sales man Carl stating we were traveling down to hopefully purchase the jeep. The sales price we received from him and online was not the same as what we were given at the time of arrival at the dealership. There was a $2000.00 difference in the price of the vehicle from online to the price at the dealership as well as the price of our trade was not the same as given by Carl. When we arrived we proved to the salesman that the price was as we stated on line. But were still not given the price of the jeep and our trade. We were told they had been in contact with our internet salesman Carl and who stated a price was never given to us, which was a lie since Carl contacted us a few days later to see how we liked the jeep and he stated that no one had contacted him regarding us purchasing the jeep. We would not have traveled 3 hours to a dealership to purchase a vehicle without getting all the information and numbers first when there are jeep dealerships in our area. We were concerned the deal was too good to be true while traveling to the dealership and unfortunately it turned out to be just that. So after spending 6 hours yes thats right 6 HOURS at the dealership we left with our jeep and a wasted day of traveling for a price and deal we had previously been offered at our local dealership. So if you are thinking of traveling far to the Barbera dealership please think again, it would seem they will say whats needed to get a customer to the dealership and not hold up to it. We have been in contact with the dealership who has stated they are trying to make right by our expereince with them yet we have seen nothing nor even gotten a phone call back. We have repeatedly asked for the contact information for the owner as well and have not been provided that either. We are repeated asked where we bought our Jeep but unfortunately we had such a bad experience with Barbara we cannot confidently send anyone down considering our experience. Unfortunately our group of friends is a large jeep community More
I received and offer to purchase my 2006 Jeep Grand Cherokee so I called and made an appointment to see what I would be up against. I went in thinking I was leaving with another jeep truck but I ended Cherokee so I called and made an appointment to see what I would be up against. I went in thinking I was leaving with another jeep truck but I ended up with the new 2013 Dodge Dart. The service was excellent...Anthony and Hamdi were very accomodating and turned what ended up being a long day into a rewarding experience. More
Will Rumpa, Dave, & Sheena were awsome, I could not have had a better experiance. They took care of every need I had & went above & beyond for me in getting exactly what I wanted & needed. I am greatfu have had a better experiance. They took care of every need I had & went above & beyond for me in getting exactly what I wanted & needed. I am greatful for there service & would recomend them to everyone I speak to in the future. More
The customer service / satisfaction was the best I have ever encountered in my life! I could not be more pleased with all the employees at Barbera’s William Rumpa was beyond fantastic, sales manager David, ever encountered in my life! I could not be more pleased with all the employees at Barbera’s William Rumpa was beyond fantastic, sales manager David, & the finance person Sheena all took care of me & achieved what I wanted & needed beautifully! I couldn’t be more grateful for everyone’s time & energy put into the purchase of my new Dodge Journey. Will Rumpa was not a choice listed above, but I must say that he was the perfect sales man / customer service based point of contact that I have encountered in my life. I will make every future purchase through Will Rumpa moving forward. He took extra steps for me that most people would not, to insure I would be a returning customer & remained happy! More
Very friendly staff. My visit was quick and easy. Sai the salesperson was very knowledgable and pleasant to do business with. My experience with Barbera Auto was excellent. salesperson was very knowledgable and pleasant to do business with. My experience with Barbera Auto was excellent. More
Called to see if an oil change is taken on a walk in basis. never really got an answer to that but no biggie, it was late in the day and she had to check if they could do it. Got an appointment right aw basis. never really got an answer to that but no biggie, it was late in the day and she had to check if they could do it. Got an appointment right away about an hour later. Waited an hour with no word of what was going on. Walked to the serviec window to see the weather and if I could see my van and the girl at the desk immediatly said let me se if your van is done, like she was surprised I was still there. Here they decided to fix a recall on my van without letting me know first. I was there an hour and a half. It was really no big deal only because I had the time, which usually I do not. But if I was in a rush, I would've been ticked. Should give somebody a heads up on what your doing when it's more then what was asked for. More
Anthony welcomed us when we arrived. Michael gave us the test drive,pointed out the car's features and answered a lot of our questions. Dave also was very helpful in providing information to us as we were test drive,pointed out the car's features and answered a lot of our questions. Dave also was very helpful in providing information to us as we were deciding to trade in our old car. Gene also asked us a couple of times if the team was helpful to us. All in all we left the dealer very satisfied with our experience. Good job all around. More
Sie Saunders provided outstanding service as a sales representative. Very knowledgeable, personable, and patient. He made the experience quite enjoyable by creating a friendly and relaxed atmosphere. Th representative. Very knowledgeable, personable, and patient. He made the experience quite enjoyable by creating a friendly and relaxed atmosphere. The Dodge Dart is an awesome car and I am getting rave reviews by family and friends. I clearly made the right choice and have nothing but positive comments for Barbera on the Boulevard. Will Hildreth More
All around excellent experience!love the vehicle and the sales staff worked very close to offer me the right deal. Would recommend any time and return. sales staff worked very close to offer me the right deal. Would recommend any time and return. More