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Barbera Autoland
Philadelphia, PA
905 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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905 Reviews of Barbera Autoland
June 11, 2015
Sales good prices and selection. Couldn't be happier with my daughters choice. Great place to buy a car from showroom is different than other dealers but I good prices and selection. Couldn't be happier with my daughters choice. Great place to buy a car from showroom is different than other dealers but I guess it adds to the experience! More
by eaglesfan1
Employees Worked With
Sheena Reilly, Joseph Kerrigan, Stephanie Sweet
April 20, 2015
Simply The Best This is one of the only dealerships left that truly care about their customers. Jarvis went over and way above any expectations I had. Constant commun This is one of the only dealerships left that truly care about their customers. Jarvis went over and way above any expectations I had. Constant communication and always made it a priority to make sure I was completely satisfied even after the purchase. Why waste your time going anywhere else. They say Barbera's is the best and they've truly earned that title. First class customer service. More
by South Jersey
Employees Worked With
Jarvis Pinard-McKinney
April 15, 2015
new car purchase John was very attentive to my needs, I wasn't sure I was interested on new car. He asked all the right questions to ascertain my interests. Very knowl John was very attentive to my needs, I wasn't sure I was interested on new car. He asked all the right questions to ascertain my interests. Very knowledgeable about the Chrysler 200. He remained with me throughout the process. Explained all intricacies of car. I believe got me deal I could afford. More
by kim
March 15, 2015
a long experience but I got what I wanted. John was very helpful in finding the car I wanted and getting the price I needed. He's very personable and I would recommend my friends to John. John was very helpful in finding the car I wanted and getting the price I needed. He's very personable and I would recommend my friends to John. More
by Dodge
March 13, 2015
Great experience - no pressure - A pleasant experience! I purchased a Dodge Caravan at Barbera's Autoland in Philadelphia this past month. John Saad couldn't have been more helpful. From choosing my vehic I purchased a Dodge Caravan at Barbera's Autoland in Philadelphia this past month. John Saad couldn't have been more helpful. From choosing my vehicle to financing he was very knowledgeable and able to answer all of my questions. I received soup to nuts explanation on the vehicle even had my phone set up to blue tooth for me. I would still be trying to figure out the satellite radio without him......Couldn't have had a better salesman! Thank you John! More
by med5562
March 12, 2015
horrible rude customer service Made an appointment for a recall on my Jeep. The paperwork on the recall notice stated the fix would take a 1/2 hr. When we called to make the appoint Made an appointment for a recall on my Jeep. The paperwork on the recall notice stated the fix would take a 1/2 hr. When we called to make the appointment, we were told 1 hr. When I arrived, Carla asked if I had a ride because the appointment would take 3 hours. When I explained the amount of time I was told it would take, she gestured around to indicate that they were very busy and it would take 3 hours. My entire exchange with her was rude, she frequently interrupted me, and rolled her eyes at me. I will be finding another dealer to work on my car from now on. Barbera deserves not one cent of my money on service. More
by amytc73
Employees Worked With
Carla
February 17, 2015
Ed Rouda changed my opinion completely about Gary Barbera's! I have to be honest and start off by saying when I first thought about buying a car from Gary Barbera's I was extremely weary as I heard a lot of horr I have to be honest and start off by saying when I first thought about buying a car from Gary Barbera's I was extremely weary as I heard a lot of horrible things but from the moment we walked in we and were greeted by Ed Rouda we were treated with nothing but respect and great customer service. It wasn't the fake kind either it was more the I want to help type of attitude. I was a little embarrassed because of my credit but Ed made me feel extremely comfortable and kept reassuring me not to be embarrassed. He also sat and talked with us while waiting to be approved it was like we knew each other for years! Not only did he have great customer service but he was EXTREMELY patient with me! Let's just say I came in looking to buy a jeep and went from,Jeep to Dodge then back to jeep then back to Dodge :) I kept apologizing to Ed but he kept saying," Listen, don't apologize take as long as you want this car is something you need to be 100% comfortable in this vehicle." That right there was what had me buy from Gary Barbera's. That type of attitude was nothing like the attitude I had received in the past from other dealers who rushed me and pressured me into buying. I just want to say thank you Ed for a great experience and thank you so much for selling me my new 2015 Dodge Journey :) I love it!!! I will definitely be referring people to you in the near future! More
by Jjordan
February 16, 2015
Messed up my wheels I will never go back to this dealership for service, their service department over torqued my lug nuts and damaged my wheels. They did not take respon I will never go back to this dealership for service, their service department over torqued my lug nuts and damaged my wheels. They did not take responsibility for their mess up and I had to pay for this. Watch them very closely. More
by htij
Employees Worked With
Shawn
February 07, 2015
A pleasure to do business with!! I drove from delaware county to see what all of the hype was about regarding Barbera's Autoland and I must say the service and quality of detail that I drove from delaware county to see what all of the hype was about regarding Barbera's Autoland and I must say the service and quality of detail that Mr. McKinney helped me to was beyond amazing. I hate the idea of car buying because I believe the process if overblown and overly time consuming but Mr. Mckinney valued my time and made the experience something I look forward to doing again when its time and for sure I hope he's still around so I can contiune to work with him. More
by mrceo18
Employees Worked With
Jarvis Pinard-McKinney
January 15, 2015
SHOULD HAVE WENT TO BARBERAS FIRST!!!!!!! Hi, ive had an untouched (VON) Challenger Hellcat ordered locally for 6 months now.... The other day for giggles, i went to the Dodge car locator Hi, ive had an untouched (VON) Challenger Hellcat ordered locally for 6 months now.... The other day for giggles, i went to the Dodge car locator found me one on your LOT a mile from where i grew up! after a few calls back n forth, and much savings, Im now the proud owner of an amazing muscle car! My Ultimate dream car!! THANKYOU BARBERA!!!!!!!!!!! Thanks for hooking up this Ol Philly Boy! I SHOULD HAVE WENT TO BARBERAS FIRST!!!!!!! I SHOULD HAVE WENT TO BARBERAS FIRST!!!!!!! I SHOULD HAVE WENT TO BARBERAS FIRST!!!!!!! I SHOULD HAVE WENT TO BARBERAS FIRST!!!!!!! BARBERA DODGE, WHERE DREAMS DO COME TRUE!!!!!!!!!!!!!!! THANKYOU AGAIN!! Abram Quinby IV More
by anearthmonkey
Employees Worked With
John Pagano
