Banister Nissan of Chesapeake

Tonya is the BEST!!! Ms Ervin provided me with A+ customer service!! I have recommended several customers to her and they are equally satisfied. Pleasant personality and Ms Ervin provided me with A+ customer service!! I have recommended several customers to her and they are equally satisfied. Pleasant personality and radiant smile at all times!!!!! Thanks Tonya More

5 Star Service from an Outstanding Sales Representative I received first class service from Terence Benn. I will not go any where else but Nissan of Chesapeake and get help from Terence Benn. I received first class service from Terence Benn. I will not go any where else but Nissan of Chesapeake and get help from Terence Benn. More

Customer relationships Tonya Ervin has a warm, peronable and pleasing personality. I was very feel comfortable with discussing the financial options for the purchasing of my Tonya Ervin has a warm, peronable and pleasing personality. I was very feel comfortable with discussing the financial options for the purchasing of my car. She took the time to fully explain details I needed to know, and answered all of my questions. I also felt confident that she knew what she was talking about. In all of my years of purchasing cars, she is without a doubt the best financce person I have ever delt with. More

VIP Treatment I was referred to Mrs. Johnson from a Co worker. He reassured me she would take good care of my self and my wife and that she did. From when I first s I was referred to Mrs. Johnson from a Co worker. He reassured me she would take good care of my self and my wife and that she did. From when I first stepped in Nissan of Chesapeake we were greeted with Ms. Johnsons genuine smile at the information desk. She just so happened to be filling in for the receptionist until the establishment actually opened. She than sat me down with one of her product experts until she was able to provide me with her full attention. Aaron was very knowledgeable on the Nissan Maxima and provided us with wonderful service. When Ms. Johnson returned she offered us refreshments, answered all my questions and concerns, showed me my available options and the benefits with purchasing from Nissan of Chesapeake. She was very proud and confident in her product and staff. It amazed us and we wanted to be apart of it so we purchased a Maxima. But the service didn't stop there. She called me the very next morning to check on us and our vehicle... she then called the following weekend... then called the weekend after that... so 2 months go by and I call her to see if I could come in for a car wash. When she answered she knew exactly who I was. What kind of vehicle I purchased and remembered everything we discussed about our children the day we purchased. She not only was able to schedule me for my car wash but free oil change too. We felt like we were VIP. What did we do to deserve this VIP Treatment I asked her jokingly. Her response was, "VIP is the abbreviation for very important person. I'd like to think everyone in this world is VIP because everyone has an important purpose in life." Thank you Ms.JOHNSON AND MR. SWAN FOR GREAT SERVICE! More

#1 Dealership My wife and I purchased our cars here and, we let people know that Nissan of Chesapeake is the place to go if you are ready to buy a car. Our sale My wife and I purchased our cars here and, we let people know that Nissan of Chesapeake is the place to go if you are ready to buy a car. Our salesman Mr. Swan was a great help to us. Tonya Ervin took her time to explain things to us concerning our payments, due dates, etc.. We are pleased with our purchase and those that assisted us. Fox family More

5 Star Service from a True Professional During my recent service visit, I was assisted by James Everett. I found James to be very knowledgeable, honest and a true professional concerned with During my recent service visit, I was assisted by James Everett. I found James to be very knowledgeable, honest and a true professional concerned with my satisfaction and cars performance. As long as James Everett is my Service Advisor, Nissan of Chesapeake will continue to receive my business. More

Excellent service!! The service I received from the finance manager Tonya Ervin , was above and beyond and clearly exceptional , I will be returning for future purchase The service I received from the finance manager Tonya Ervin , was above and beyond and clearly exceptional , I will be returning for future purchase and sending friends and family to this dealership. More

Carlton Sample - Amazing Financier & Friend My husband Bobby Thigpen and I have patonized NOC since 2008. Carlton helped us immensely with the first transaction that we had buying a Murano and My husband Bobby Thigpen and I have patonized NOC since 2008. Carlton helped us immensely with the first transaction that we had buying a Murano and a Titan truck at NOC. Carlton has given us innovative ideas on how to best manage our budget in order to afford the payments for the vehicles we had chosen. Not only has Carlton been a great sales financier to us, but also has become a good friend. It is because of people like Carlton Sample in the Nissan organization that we continue to remain in the Nissan family since 1987. With people like Carlton, we will always be part of the Nissan family! Sandra Thigpen More

Personal Attention Every Time! My husband Bobby and I first met Jay Bussey when he was a service writer at another local Nissan dealer. His charismatic personality and professional My husband Bobby and I first met Jay Bussey when he was a service writer at another local Nissan dealer. His charismatic personality and professional expertise and knowledge of the Nissan products has followed him into the Nissan of Chesapeake dealership. Jay has become like a member of our family and we consider him to be our adopted son. Jay always has a brilliant smile and upbeat personality whenever we come to the service department. He cares about us on a personal basis as well as a professonial basis. Dan Banister's decision to hire Jay is one of the best he could have made for the NOC Service Department. More

Another fantastic experience My husband and I have now purchased two cars in the past few years from Terence and could not be happier! Fantastic customer service and great vehicle My husband and I have now purchased two cars in the past few years from Terence and could not be happier! Fantastic customer service and great vehicles! More