Banister Nissan of Chesapeake

EXCEPTIONAL CUSTOMER SERVICE I bought my car December of 2013 and was extremely happy with the service from a business professional, who not only knows her job, but has outstandin I bought my car December of 2013 and was extremely happy with the service from a business professional, who not only knows her job, but has outstanding communication skills. Miss Erving has great strategic skills in addition to a welcoming environment. My financing experience was more than great, especially because of her attitude. She was very polite, has great manners, very respectful, and most of all I was valued as a customer. Thank you for all you have done and thank you for giving me a different experience. More

Excellence The customer service displayed by the members is an example of high quality. Kindness and professionalism at the same time. These words don't come clo The customer service displayed by the members is an example of high quality. Kindness and professionalism at the same time. These words don't come close to how great they are. More

Great service center! Service is prompt, professional, and affordable. Nichol clearly explains the issues found and what our options are for repair. I always know they're g Service is prompt, professional, and affordable. Nichol clearly explains the issues found and what our options are for repair. I always know they're going to take good care of my car here! More

Sebrina Terrance was an excellent Sales Consultant who provide us with quality care. I would recommend him to any one interested in purchasing a car. Contin Terrance was an excellent Sales Consultant who provide us with quality care. I would recommend him to any one interested in purchasing a car. Continue the good work! More

Thank you for your time and kindness. It was a wonderful experience, and she left no questions unanswered. At no point did i feel rushed or pressured to do anything i did not want. I WIL It was a wonderful experience, and she left no questions unanswered. At no point did i feel rushed or pressured to do anything i did not want. I WILL BE TELLING MY FRIENDS!! More

Great dealership I wanted a new SUV, went to Nissan of Chesapeake and Mr. Benn got what I was looking for and was very pleasant and professional I wanted a new SUV, went to Nissan of Chesapeake and Mr. Benn got what I was looking for and was very pleasant and professional More

Great experience! My sales person was not only friendly, he made me feel comfortable . I have highly recommend ed Terrence Benns to my friends and family. I will only My sales person was not only friendly, he made me feel comfortable . I have highly recommend ed Terrence Benns to my friends and family. I will only purchase a vehicle from there if his is my sales person . More

"SMOOTH SAILING" My sales associate Gino Evans was very professional with taking me through the process. This is my first brand new vehicle and I was happy that Nissa My sales associate Gino Evans was very professional with taking me through the process. This is my first brand new vehicle and I was happy that Nissan gave me the opportunity. He educated me on my new car and answered all of my questions with no hesitation in his answers. He was very knowledgeable and helpful. I love my 2014 Altima! The finance person Tonya Ervin was very pleasant and made the process go very smoothly with my paperwork. I would always recommend Nissan of Chesapeake to anyone who wants a dependable vehicle, a no-hassle free process and most importantly....exceptional service. The process didn't take all day and after all was said and done, it was "smooth sailing" from the dealership in my new car! More

Why purchase a car anywhere else??! My experience at your dealership was the very best I have encountered when purchasing a car! Reggie was a very friendly salesperson...but not "overbea My experience at your dealership was the very best I have encountered when purchasing a car! Reggie was a very friendly salesperson...but not "overbearing" or "pushy" as some I have encountered. I had just recently had a huge issue with the car I currently owned at that time. Mr. Carlton was so patient, helpful and even more surprising, compassionate towards my predicament. And then I was introduced to Tonya Ervin and I could not have had a better experience with purchasing my car. I sincerely mean that!! Ms. Ervin was knowledgeable, and worked diligently to get me the car that I wanted, in a way that I could manage, with the best interest rate possible. She totally understood the situation that I was in and made me feel so secure that I was making the right choice purchasing a new car. Everything about the car I purchased was explained to me before I left, the car was detailed, and filled with gas before leaving. I was given information for contacting the dealership in case of questions or concerns, AND had my first maintenance appointment scheduled. Again...thank you all for a job well done!!! I have definitely recommend your cars and dealership to my family and friends since my purchase whenever they are in the market for a new car!! Thanks again, and Tonya, I could not thank you more!!! XOXOXO More

NEW VVHICLE MY EXPERIENCE AT THE CHESAPEAKE NISSAN WAS A GREAT ONE THE PERSONAL WAS PROFEEIONAL AND POLITE IN THE WAY THEY HANDLE MY SITUATION. I WAS VERY PLEASE MY EXPERIENCE AT THE CHESAPEAKE NISSAN WAS A GREAT ONE THE PERSONAL WAS PROFEEIONAL AND POLITE IN THE WAY THEY HANDLE MY SITUATION. I WAS VERY PLEASE IN THE SALES PERSON MR CARLTON , AND ESPECIALLY WITH MR COPELAND IN FINALIZING MY NEW CAR, THANK YOU WITH THE PURCHASE OF MY NEW 2014 ALTIMA.... More