Banister Nissan of Chesapeake

Great sales experience from start to finish on 24 June 2024. My salesman, Rashawn Gilbert, was a superb professional and a straight shooter - which I highly value. The finance manager, Terence Benn, was a 2024. My salesman, Rashawn Gilbert, was a superb professional and a straight shooter - which I highly value. The finance manager, Terence Benn, was also terrific. I will definitely be coming back for my next vehicle! More

I recently had my Nissan Rogue in and had all 4 tires replaced. $855.00 with the labor. What bothered me was their mechanics did not put one of the hubcaps on tightly and after I drove off, it fell off replaced. $855.00 with the labor. What bothered me was their mechanics did not put one of the hubcaps on tightly and after I drove off, it fell off. When I addressed this with Nissan, they told me I had to purchase a new one. They did not take responsibility of their actions. Poor service . More

My wife and I have just complete the easy car with Banister. They did not have the vehicle I was looking to buy. Harry and Eddie found exact one and got it to the dealship. All the paperwork was co Banister. They did not have the vehicle I was looking to buy. Harry and Eddie found exact one and got it to the dealship. All the paperwork was complete in record time. By the way the vehicle was an 2024 Nissan Murano, White with Cashmere interior one of only few for 2024. More

I purchased a 2018 Nissan Rouge in October 2023 in Jan 2024 I started to have issue with the vehicle. I needed a new axel and the transmission was not working. And I needed a new battery. I told Nissan I 2024 I started to have issue with the vehicle. I needed a new axel and the transmission was not working. And I needed a new battery. I told Nissan I shouldn't be have such issue with a vehicle that has less then 60000 miles on it. I told them I wanted another vehicle because the one I paid 24000 for is not reliable. I've been in rental cars and been harassed with text messages every other day ro return the rental because is fixed and I'm still having the same issues. The two people that helped me the most were Giff and Amanda but Brain the GM and Eddie P just gave me the run around and no call back. They ran my credit four times without permission and I still have not received a call back. I contacted their cooperate office and still nothing. I guess you have to sue them in order to get satisfaction. More