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Banister Ford of Marlow Heights

Marlow Heights, MD

3.9
1,470 Reviews
Call Dealership (301) 423-4950

5000 Auth Rd.

Marlow Heights, MD

20746

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1,470 Reviews of Banister Ford of Marlow Heights

May 07, 2022

Wait time wasn't bad for the oil change. My car was taken back on time . More

by PRIVOTTT1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
No sure of her name but it was a lady.
Report | Print
May 10, 2022 -

Banister Ford of Marlow Heights responded

Thank you for taking the time to share your feedback. We greatly appreciate your 5-star review! Thank you for choosing The New Banister Ford of Marlow Heights!

May 07, 2022

Great all around service. People that know what they are doing. Speedy and accurate service. I was out of there quicker than I expected. More

by DREWROBINSON1975
Recommend Dealer
Yes
Employees Worked With
Chris Oyedeji
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May 10, 2022 -

Banister Ford of Marlow Heights responded

Thank you for taking the time to share your feedback! We are grateful to earn your business here at The New Banister Ford of Marlow Heights!

May 06, 2022

The customer service rep contacted me daily to let me know the status of my claim and the problems that existed with the warranty. I appreciated that a great deal. Although it took several weeks to get m More

by BIGTLG56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda
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May 07, 2022 -

Banister Ford of Marlow Heights responded

Thank you for taking the time to share your feedback. We are so happy to know that we could be of service to you. Thank you for choosing The New Banister Ford of Marlow Heights!

May 05, 2022

Nice attractive dealership. Everyone here is very friendly and, ready to answer any questions. I truly enjoyed my experience overall. More

by Nancybarnes76
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evelyn Betancourt, Amir Taghinejad, Sajjad Ali
Report | Print
May 07, 2022 -

Banister Ford of Marlow Heights responded

Thank you for your 5-star rating, Nancy! We are so happy to know that you had a pleasant experience during your recent visit. Thank you for choosing The New Banister Ford of Marlow Heights!

May 03, 2022

The service I must say was a lot better with Bannister than with Sheehey,. The customer service was excellent and when they gave me a time for my vehicle to be ready it was ready. More

by MOEPRINCE2003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James
Report | Print
May 06, 2022 -

Banister Ford of Marlow Heights responded

Thank you so much or your kind words. Your feedback is greatly appreciated! We are happy to know that you had a pleasant customer experience. We take pride in ensuring your vehicle is ready & safe for the road. Thank you for choosing The New Banister Ford of Marlow Heights!

May 03, 2022

The service was done fast, and James Martin was very friendly & courteous. very satisfied with the service. More

by PUFFENBARGER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Martin
Report | Print
May 10, 2022 -

Banister Ford of Marlow Heights responded

Thank you for taking the time to share your feedback. We are happy to know that our team could be of assistance to you during your recent visit. Thank you for for choosing The New Banister Ford of Marlow Heights!

May 02, 2022

The service was done fast, and the customer service staff was very professional and courteous. More

by RICHEYRICH9112
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Gray, Chris Oyedeji
Report | Print
May 02, 2022 -

Banister Ford of Marlow Heights responded

Thank you for taking the time to share your feedback, Rich! We are happy to know that we could be of service to you during your recent visit. Thank you for choosing Banister Nissan of Chesapeake!

May 02, 2022

He is very understanding,patient He understands the marketing technique Good and we can count on him Thanks for the good job More

by emmanuelnkenganyi56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ali, Bobby Gray, Joe Hammett, Don Berry, Jerry Petro, Kevin Buckmaster, Jeff Kerns, Yadira Kauffman, Amir Taghinejad, Sajjad Ali, Chris Oyedeji
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May 03, 2022 -

Banister Ford of Marlow Heights responded

Thank you so much for taking the time to share your feedback! Your 5-star rating is greatly appreciated! We are grateful to earn your business here at The New Banister Ford of Marlow Heights!

May 02, 2022

I am truly a satisfied customer, I would recommend this dealership to all my friends and family. More

by ROMUALDAPRILLMAN131
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Turner
Report | Print
May 02, 2022 -

Banister Ford of Marlow Heights responded

Thank you for taking the time to share your feedback! Your 5-star review is greatly appreciated. We are happy to know that our team could provide a welcoming & great customer experience. We look forward to continue to create great experiences with you in the future. Thank you for choosing The New Banister Ford of Marlow Heights!

May 01, 2022

They were friendly helpful and courteous. They help me find a car that I really like. More

by valeta654
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sali parbassi, Yadira Kauffman, Amir Taghinejad, Sajjad Ali
Report | Print
May 02, 2022 -

Banister Ford of Marlow Heights responded

Thank you for taking the time to share your feedback! Your 5-star review is greatly appreciated! We are happy to know that our team could be of assistance to you during your recent visit. Welcome to the Banister Ford of Marlow Heights family!

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