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Banister Ford of Marlow Heights

Marlow Heights, MD

3.9
1,470 Reviews

5000 Auth Rd.

Marlow Heights, MD

20746

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1,470 Reviews of Banister Ford of Marlow Heights

May 20, 2022

The attention to detail and clear simple explanations of the process and direction was great They located the vehicle I was searching for and within a day my vehicle was at their dealership and I had ke More

by LOGIC2K
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evelyn Betancourt, Amir Taghinejad, Sajjad Ali
Jun 15, 2022 -

Banister Ford of Marlow Heights responded

Thank you so much for taking the time to share your 5-star rating! We are so happy to know that our team could be of assistance to you during your recent visit. We are thankful to earn your business here at The New Banister Ford of Marlow Heights! Thank You!

Jun 15, 2022 -

LOGIC2K responded

What i shared they earned. Please ensure the 3 individuals get their acknowledgments Andre

May 20, 2022

Staff was friendly, explained and showed me the issue with my vehicle. Explained different options on how the issue could be fixed and financed. More

by SUNNYSOL_22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Oyedeji
Jun 15, 2022 -

Banister Ford of Marlow Heights responded

Thank you for taking the time to share your feedback. We are grateful that we can earn your business. We are happy to know that we could be of assistance to you during your recent visit. Thank you for choosing The New Banister Ford of Marlow Heights!

May 20, 2022

The individuals in which I worked with went beyond what other dealerships indicated they would. They located the vehicle I identified and in a day they had the vehicle on their lot and my keys in hand. More

by LOGIC2K
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evelyn Betancourt, Yadira Kauffman, Amir Taghinejad, Sajjad Ali
Jul 08, 2022 -

Banister Ford of Marlow Heights responded

Thank you for taking the time to share your experience with us and the community! Our team here at Banister Ford of Marlow Heights is happy to provide you with an experience you deserve!

May 20, 2022

I rely on Banister Ford of Marlow Heights to keep my Ford Edge in pristine condition! I would have it any other way! More

by SHERICEAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Gray, Chris Oyedeji
Jul 05, 2022 -

Banister Ford of Marlow Heights responded

Your 5-star review is greatly appreciated! We are happy to be of service to you during your recent visit. Thank you for choosing The New Banister Ford of Marlow Heights!

May 20, 2022

They were quick and efficient customer service was very good. I would return for other services when needed. More

by DSheats
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tavaun Green
Jul 05, 2022 -

Banister Ford of Marlow Heights responded

Than you for taking the time to share your 5-star review! We are grateful to earn your business here at The New Banister Ford of Marlow Heights!

May 19, 2022

The people are very friendly and they make sure you leave with a smile on your face Shout out To Amir Taggey in Finance Department . More

by EUBANKSFELLA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sherrill Smith, Amir Taghinejad
Jul 08, 2022 -

Banister Ford of Marlow Heights responded

We love to see a smile and we're happy to be the cause of it! Thank you for your 5-star review. We're grateful for your business, and hope we can continue to make and share smiles, here at Banister Ford of Marlow Heights!

May 18, 2022

You have the wrong email address. I am not a customer of your fine dealership. I wish you’d take my email off your list. More

by RDANT
Recommend Dealer
No
Employees Worked With
Bobby Gray, Chris Oyedeji
Apr 25, 2023 -

Banister Ford of Marlow Heights responded

We apologize for the inconvenience. We will make sure to do so

May 17, 2022

Sales experience was fine but I’ve tried to follow up with questions and have received no response over three weeks. Also, had to service the car and did not received the “special” treatment that was pro More

by shutew
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Amir Taghinejad
Apr 25, 2023 -

Banister Ford of Marlow Heights responded

We apologize for any inconvenience you may have experienced. We hope we can earn another opportunity to serve you at our dealership.

May 16, 2022

My experience was ok! It was some miscommunication during my visit, but, it was rectified. In the future I will look for much better results. More

by SNDENTERPRISESINC4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
Jul 08, 2022 -

Banister Ford of Marlow Heights responded

Thank you for your feedback! We're constantly looking to improve our services and your feedback is important in doing so! We look forward to earning your repeat business as we continue to grow and improve the New Banister Ford of Marlow Heights!

May 15, 2022

Amazing customer service and very fast service. I wouldn’t take my car anywhere else More

by LWILLIAMS24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amir Taghinejad
Jul 07, 2022 -

Banister Ford of Marlow Heights responded

Thank you for taking the time to share your feedback! We are grateful to earn your business here at The New Banister Ford of Marlow Heights!

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