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Banister Ford of Marlow Heights

Marlow Heights, MD

3.9
1,470 Reviews

5000 Auth Rd.

Marlow Heights, MD

20746

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1,470 Reviews of Banister Ford of Marlow Heights

May 31, 2022

The staff was very friendly and professional. They went out of their way to make sure we were satisfied. I would highly recommend them to anyone. More

by WPHILLY215
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sonny Betancourt, Yadira Kauffman, Amir Taghinejad, Sajjad Ali
Jun 02, 2022 -

Banister Ford of Marlow Heights responded

Thank you for taking the time to share your feedback! We are grateful to earn your business here at The New Banister Ford of Marlow Heights!

May 29, 2022

Terrible. New issues after 2 weeks service for new car. Now a/c not working and windows not opening. Neither problem when I brought in. More

by SMGRSM11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
No idea
Apr 25, 2023 -

Banister Ford of Marlow Heights responded

Thank you for taking the time to notify us. We apologize that if something happened to occur after you visited our service department. We hope that we can earn another opportunity to earn your business.

May 28, 2022

Our car was serviced quickly. Staff was very courteous and helpful. I would recommend individuals going there to get car serviced. More

by HJUANITA67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Gray, Chris Oyedeji
Jun 02, 2022 -

Banister Ford of Marlow Heights responded

Thank you for your 5-star rating! We are happy to know that our team could be of assistance to you. We look forward to continue to be of service to you. Thank you for choosing The New Banister Ford of Marlow Heights!

May 28, 2022

We had an issue the initial repair. We called the service lady and explained the issue was not resolved. The vehicle was returned and the issue was resolved. More

by sugawuga44
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Amanda
Jun 02, 2022 -

Banister Ford of Marlow Heights responded

Thank you for taking the time to rate your experience. We are happy to know that our team could be of service to you. We look forward to continue to be of service to you in the future. Thank you for choosing The New Banister Ford of Marlow Heights!

May 26, 2022

I had my usual service agent. He gave me a very accurate estimate on my wait time. My car was clean. He called me when it was done. I was happy as usual. More

by selwyn.plunkett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Gray, Chris Oyedeji
Jun 06, 2022 -

Banister Ford of Marlow Heights responded

Thank you for your 5-star review, Selwyn! We rare very grateful to earn your business here at The New Banister Ford of Marlow Heights!

May 25, 2022

Got my car serviced quickly and staff was courteous and helpful. I would recommend coming here to get car serviced. More

by KSHELIA35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Gray, Chris Oyedeji
Jun 09, 2022 -

Banister Ford of Marlow Heights responded

Thank you for your 5-star rating! We are happy to know that our staff could be of service to you during your recent visit. Thank you for choosing The New Banister Ford of Marlow Heights!

May 25, 2022

Best experience I have had in dealing with the Energy of people who are in the dealings of car sales More

by KENANSRRICARDO
Recommend Dealer
Yes
Employees Worked With
Chin and Shawn
Jun 06, 2022 -

Banister Ford of Marlow Heights responded

Thank you for taking the time to share your feedback, Kenan! We are thrilled to know that you had a pleasant experience during your recent visit. Thank you for choosing The New Banister Ford of Marlow Heights!

Jun 06, 2022 -

KENANSRRICARDO responded

Man after a 3 day ride I had to take my car back and it’s been two weeks blessed to have the 90 day warranty but it is kinda unacceptable and unfortunate about my experience

May 25, 2022

Chris was outstanding in his communication with me and what is involved with my sunroof service issue. He explained the time it would take and worked with the Warranty company. My vehicle was completed a More

by MMACKEY351
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Oyedeji
Jun 09, 2022 -

Banister Ford of Marlow Heights responded

Thank you for taking the time to share your 5-star review! We are so grateful to earn your business. We look forward to continue to be of service to you in the future when you are in need. Thank you for choosing The New Banister Ford of Marlow Heights!

May 23, 2022

Amar and Herb were very professional and helpful. Difficult market to buy cars was made as easy as possible. More

by strowern
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amar, Herb
May 24, 2022 -

Banister Ford of Marlow Heights responded

Your 5-star review is greatly appreciated! We are happy to know that you had a pleasant experience during your recent visit. Thank you for choosing Banister Nissan of Norfolk!

May 21, 2022

Great experience with Sean, Amar and Ali. They were very professional, polite and efficient. I live my new Maverick Hybrid. More

by wstem5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean
May 24, 2022 -

Banister Ford of Marlow Heights responded

Thank you for taking the time to share your feedback. Your 5-star review is greatly appreciated! We look forward to continue to be of service to you in the future. Thank you for choosing The New Banister Ford of Marlow Heights!

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