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Banister Ford of Marlow Heights

Marlow Heights, MD

3.9
1,470 Reviews

5000 Auth Rd.

Marlow Heights, MD

20746

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1,470 Reviews of Banister Ford of Marlow Heights

August 21, 2022

Chris O is always such a huge help. He takes care of the issues and provides exemplary customer service More

by FRANCESCAMOREIRA1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Oyedeji
Aug 29, 2022 -

Banister Ford of Marlow Heights responded

Thank you for taking the time to share your 5-star review! We look forward to continue be of service to you in the future when you are in need. Thank you for choosing The new Banister Ford of Marlow Heights!

August 21, 2022

the lady at the front service desk was outstanding. she was quick to respond, knowledgable, and was friendly More

by gerri.strickland
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lady at service desk. she was outstanding
Aug 29, 2022 -

Banister Ford of Marlow Heights responded

Thank you for your 5-star rating, Gerri! We are happy to know that our team could be of assistance to you during your recent visit. Thank you for choosing The New Banister Ford of Marlow Heights!

August 20, 2022

The service area was nice and clean. My only complaint is that no one keep me updated on my car. I had to call more than once and each time I was promised a call that never came More

by ksmurphy9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Oyedeji
Sep 01, 2022 -

Banister Ford of Marlow Heights responded

Thank you for taking the time to share your feedback! We apologize for any inconvenience you may have experienced. We are grateful for feedback like yours because we are constantly looking for new ways to improve the customer experience for everyone! We are grateful to earn your business here at The New Banister Ford of Marlow Heights!

August 20, 2022

I was very satisfied with the service preformed on my vehicle. Thanks for your assistance. More

by HAMILTONALOJ
Recommend Dealer
Yes
Employees Worked With
Bobby Gray, Chris Oyedeji
Aug 29, 2022 -

Banister Ford of Marlow Heights responded

Thank you for taking the time to share your feedback! We are happy to know that our team could be of service to you during your recent visit. We are grateful to earn your business here at The New Banister Ford of Marlow Heights!

August 18, 2022

what a great experience getting my car service, on time and out reasonable thank you More

by EPHRAIM6194
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Gray, Chris Oyedeji
Aug 29, 2022 -

Banister Ford of Marlow Heights responded

Thank you for your 5-star rating! Your feedback is greatly appreciated! We are grateful to earn your business here at The New Banister Ford of Marlow Heights!

August 18, 2022

Getting my old change as a VIP was very fast I really appreciated that a lot. More

by Creamer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Oyedeji
Aug 29, 2022 -

Banister Ford of Marlow Heights responded

We are grateful to earn your business here at The New Banister Ford of Marlow Heights! Thank you!

August 17, 2022

Best service experience I have ever encountered in my adult life!! When making my appointment, I forgot to list a couple of issues that I wanted looked into. I know that the have to schedule according More

by c.garyneal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Gray, Chris Oyedeji
Sep 13, 2022 -

Banister Ford of Marlow Heights responded

Thank you for taking the time to share your 5-star review! We are happy to know that our team could be of service to you during your recent visit. We are happy to be of assistance to you. We are thankful to earn your business here at The New Banister Ford of Marlow Heights!

August 16, 2022

Great customer service. Very knowledgable team. My service was performed in the time I was quoted. More

by wkstanleyjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Oyedeji
Aug 23, 2022 -

Banister Ford of Marlow Heights responded

We greatly appreciate you for taking the time to share your feedback! Thank you for your 5-star rating. We look forward to continue to be of service to you in the future when you are in need. Thank you for choosing The New Banister Ford of Marlow Heights!

August 14, 2022

Had excellent service . ..did not have to spend the day there....only an hour and a half. Good friendly service. Thank so much. Also the cost wasn't outrageous..I was happy More

by RA180044
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Gray, Joe Hammett, Don Berry, Jerry Petro, Kevin Buckmaster, Jeff Kerns, Yadira Kauffman, Sajjad Ali, Chris Oyedeji
Aug 16, 2022 -

Banister Ford of Marlow Heights responded

Thank you for your 5-star review! We are happy to know that we could provide a pleasant & speedy customer experience for you! We are grateful to earn your business here at The New Banister Ford of Marlow Heights! Thank You!

August 13, 2022

I thought the service was great. Shuttle driver brought me home and came back for me, vehicle was ready, all cleaned up. .Great trip in for service. Chris, my advisor was great. More

by BBLAKENEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Oyedeji
Aug 13, 2022 -

Banister Ford of Marlow Heights responded

We greatly appreciate your 5-star review and response! We're happy to know you felt taken care of here with us at Banister Ford of Marlow Heights! We look forward to serving you again in the future!

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