Banister Ford of Marlow Heights

Chris really took excellent care of me, I would return to Banister ford, Thank you Banister ford, Thank you More

They seem to be incompetent. There was a nail in tire that was clearly visible if they had put car on lift. Had to take vehicle to another shop to fix problem. Service manager There was a nail in tire that was clearly visible if they had put car on lift. Had to take vehicle to another shop to fix problem. Service manager did not seem too concerned about my complaints More

The people are polite, and courteous, I never had a problem when getting my oil changed. problem when getting my oil changed. More

Service was great! However, there was a lower price quote given when I made the appointment (a complete description of desired work was given). It was approximately $30 However, there was a lower price quote given when I made the appointment (a complete description of desired work was given). It was approximately $30 more at time of payment. Explanation - it took more work to change a signal light bulb than they thought. Hmm. More

No good service bad communication holds my car to long to get it back every time I take it for services get it back every time I take it for services More

Very Professional listen to the customer concerns and help resolve their problem in a timely manner help resolve their problem in a timely manner More

Professional, friendly and timely customer service. Will be returning for next service visit. Thank you Will be returning for next service visit. Thank you More

Brought my vehicle in for knocking noises in front of my vehicle every times breaks were applied. Had to take vehicle back three times for correction. The problem is still happening. Had front bearings re vehicle every times breaks were applied. Had to take vehicle back three times for correction. The problem is still happening. Had front bearings replace and bill was paid .I was told that I had to bring vehicle back after thanksgiving holiday even though the work was done on 11/11/22.because that would be when a mechanic would be available. More

Very professional and informative each step of the way. Great service overall. Made the process bearable. Great service overall. Made the process bearable. More

Good communication, work completed in timely manner and staff was excellent during my service time staff was excellent during my service time More