Back

Banister Ford of Marlow Heights

Marlow Heights, MD

3.9
1,471 Reviews

5000 Auth Rd.

Marlow Heights, MD

20746

Directions

By Type

1,471 Reviews of Banister Ford of Marlow Heights

November 13, 2022

Excellent. When I called for the appointment, I was told the recall could not be schedule because the parts were on back order. However, when I took it in for More

by PMEYER71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Gray, Chris Oyedeji, Michael Moore
Nov 30, 2022 -

Banister Ford of Marlow Heights responded

Thank you for taking the time to share your feedback! We are happy to know that you had a pleasant customer experience during your recent visit. We just ask if you could update your rating from a 1-star to 5-star please. We are grateful to earn your business here at The New Banister Ford of Marlow Heights!

November 13, 2022

The service is very quick thorough and i am delighted that the work was completed in no time More

by ooyerogba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Oyedeji
Nov 19, 2022 -

Banister Ford of Marlow Heights responded

Your 5-star review is greatly appreciated! We are happy to know that you had a pleasant customer experience during your recent visit. Thank you for choosing The New Banister Ford of Marlow Heights!

November 13, 2022

Outstanding service from Sonny and Chris making Banister Ford number one Ford dealer in the country and I tell all my friends that. More

by cd0710295
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Oyedeji
Nov 30, 2022 -

Banister Ford of Marlow Heights responded

Thank you for taking the time to share your 5-star review! We are thankful to earn your business here at The New Banister Ford of Marlow Heights!

November 13, 2022

Service was quick and they addressed my concerns with my vehicle. Pretty good service. I had bad experiences with other dealerships. More

by PRIVOTTT1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Oyedeji
Nov 30, 2022 -

Banister Ford of Marlow Heights responded

We are so happy to know that our team could be of service to you during your recent visit. Thank you for taking the time to share your feedback! We are thankful to earn your business here at The New Banister Ford of Marlow Heights!

November 12, 2022

Mrs. Smith was excellent and did everything in a timely mattershe is very good and does her job well. More

by patmillard1420
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sherrill Smith, Devron Stevenson
Dec 02, 2022 -

Banister Ford of Marlow Heights responded

Thank you so much for taking the time to share your feedback! Your 5-star review is greatly appreciated! We are happy to know that our team could be of service to you during your recent visit. Thank you for choosing The New Banister Ford of Marlow Heights!

November 12, 2022

My experience at Bannister Ford is that the workers the staff are very kind wise and very professional thank you so much for the experience great job staff More

by ELLENBRADLEY63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Gray, Chris Oyedeji, Michael Moore
Nov 19, 2022 -

Banister Ford of Marlow Heights responded

Thank you for taking the time to share your feedback! Your 5-star review is greatly appreciated! We look forward to continue to be of service to you in the future when you are in need. Thank you for choosing The New Banister Ford of Marlow Heights!

November 12, 2022

Mandy was great! Excellent communication! Fast service. Also the young lady with the black long hair who sits at the front desk was amazing! Will be back again. Thank More

by epiphany.j
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mandy
Nov 30, 2022 -

Banister Ford of Marlow Heights responded

Your 5-star rating is greatly appreciated, Epiphany! We are happy to know that our team could be of service to you during your recent visit. We look forward to continue to be here for you when you are in need. Thank you for choosing The New Banister Ford of Marlow Heights!

November 11, 2022

Attention to detail is important to me. Chris made this his priority as well. Tires were installed and the car was washed. More

by GREENWELLJMG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Nov 19, 2022 -

Banister Ford of Marlow Heights responded

Thank you for taking the time to share your feedback! We are happy to know that our team could be of service to you during your recent visit. Thank you for choosing The New Banister Ford of Marlow Heights!

November 09, 2022

I had an appointment for an oil change at 8:30 AM they didn't do it until approximately 3:30 PM. I had to force it to get done then. More

by devjones86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Oyedeji
Nov 10, 2022 -

Banister Ford of Marlow Heights responded

We apologize for the inconvenience you may have experienced. We would like to speak to you directly about your experience. Please reach out to us at your earliest convenience at 7579165229. Thank you

November 06, 2022

The dealership takes along time with your vehicles. I’ve experience this four years when it had the other name More

by KLEMONS
Recommend Dealer
No
Employees Worked With
Carlos , Bobby Gray
Nov 11, 2022 -

Banister Ford of Marlow Heights responded

Thank you for taking the time to share your feedback! We apologize for the inconvenience you may have experienced in the past. We would like to know if we can earn the opportunity to speak to you directly. Please reach out to us at your earliest convenience at 7579165229. Thank You!

...
64
...