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Banister Ford of Marlow Heights

Marlow Heights, MD

3.9
1,469 Reviews
Call Dealership (301) 423-4950

5000 Auth Rd.

Marlow Heights, MD

20746

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1,469 Reviews of Banister Ford of Marlow Heights

November 13, 2022

Outstanding service from Sonny and Chris making Banister Ford number one Ford dealer in the country and I tell all my friends that. More

by cd0710295
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Oyedeji
Report | Print
Nov 30, 2022 -

Banister Ford of Marlow Heights responded

Thank you for taking the time to share your 5-star review! We are thankful to earn your business here at The New Banister Ford of Marlow Heights!

November 13, 2022

Service was quick and they addressed my concerns with my vehicle. Pretty good service. I had bad experiences with other dealerships. More

by PRIVOTTT1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Oyedeji
Report | Print
Nov 30, 2022 -

Banister Ford of Marlow Heights responded

We are so happy to know that our team could be of service to you during your recent visit. Thank you for taking the time to share your feedback! We are thankful to earn your business here at The New Banister Ford of Marlow Heights!

November 12, 2022

Mandy was great! Excellent communication! Fast service. Also the young lady with the black long hair who sits at the front desk was amazing! Will be back again. Thank More

by epiphany.j
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mandy
Report | Print
Nov 30, 2022 -

Banister Ford of Marlow Heights responded

Your 5-star rating is greatly appreciated, Epiphany! We are happy to know that our team could be of service to you during your recent visit. We look forward to continue to be here for you when you are in need. Thank you for choosing The New Banister Ford of Marlow Heights!

November 12, 2022

Mrs. Smith was excellent and did everything in a timely mattershe is very good and does her job well. More

by patmillard1420
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sherrill Smith, Devron Stevenson
Report | Print
Dec 02, 2022 -

Banister Ford of Marlow Heights responded

Thank you so much for taking the time to share your feedback! Your 5-star review is greatly appreciated! We are happy to know that our team could be of service to you during your recent visit. Thank you for choosing The New Banister Ford of Marlow Heights!

November 12, 2022

My experience at Bannister Ford is that the workers the staff are very kind wise and very professional thank you so much for the experience great job staff More

by ELLENBRADLEY63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Gray, Chris Oyedeji, Michael Moore
Report | Print
Nov 19, 2022 -

Banister Ford of Marlow Heights responded

Thank you for taking the time to share your feedback! Your 5-star review is greatly appreciated! We look forward to continue to be of service to you in the future when you are in need. Thank you for choosing The New Banister Ford of Marlow Heights!

November 11, 2022

Attention to detail is important to me. Chris made this his priority as well. Tires were installed and the car was washed. More

by GREENWELLJMG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Report | Print
Nov 19, 2022 -

Banister Ford of Marlow Heights responded

Thank you for taking the time to share your feedback! We are happy to know that our team could be of service to you during your recent visit. Thank you for choosing The New Banister Ford of Marlow Heights!

November 09, 2022

I had an appointment for an oil change at 8:30 AM they didn't do it until approximately 3:30 PM. I had to force it to get done then. More

by devjones86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Oyedeji
Report | Print
Nov 10, 2022 -

Banister Ford of Marlow Heights responded

We apologize for the inconvenience you may have experienced. We would like to speak to you directly about your experience. Please reach out to us at your earliest convenience at 7579165229. Thank you

November 06, 2022

The dealership takes along time with your vehicles. I’ve experience this four years when it had the other name More

by KLEMONS
Recommend Dealer
No
Employees Worked With
Carlos , Bobby Gray
Report | Print
Nov 11, 2022 -

Banister Ford of Marlow Heights responded

Thank you for taking the time to share your feedback! We apologize for the inconvenience you may have experienced in the past. We would like to know if we can earn the opportunity to speak to you directly. Please reach out to us at your earliest convenience at 7579165229. Thank You!

November 05, 2022

Everyone was very professional, friendly, and my car was serviced quickly. Thank you for great service. More

by deloresmaria3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Bowman, Devron Stevenson
Report | Print
Nov 10, 2022 -

Banister Ford of Marlow Heights responded

Thank you for taking the time to share your feedback! Your 5-star review is greatly appreciated! We are thrilled to know that our team could be of service to you during your recent visit. Thank you for choosing The New Banister Ford of Marlow Heights!

November 05, 2022

Very ‘l Satisfactory experience . your employees need a raise.( ASP) . Because of their professionalism ;and their courtesy. I am 72 years Young; Vietnam Veteran-1st Gulf war More

by JAZZJEFFERSON3
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
NA
Report | Print
Nov 11, 2022 -

Banister Ford of Marlow Heights responded

Your 5-star review is greatly appreciated, Jazz! We are thankful to earn your business here at The New Banister Ford of Marlow Heights! We are grateful for your service! Happy Veterans Day

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