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Banister Ford of Marlow Heights
Marlow Heights, MD
1,469 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,469 Reviews of Banister Ford of Marlow Heights
Verified Customer
November 26, 2022
I did not have a good experience. Fees were added to the contract at contract signing. We were at the dealership 4 times before picking up car. We did not get a second key. Knocke Fees were added to the contract at contract signing. We were at the dealership 4 times before picking up car. We did not get a second key. Knocked off $500 at our request, but added additional fees and cheated us of our 2 year registration. Guess they got their $500 back someway. They only did tag and title for 1 year and not 2 years. Going to make a consumer complaint in the next couple days. More
by BAMI386
Employees Worked With
Jared
November 25, 2022
Van was not washed. This is the second time I have brought van in for service and they did not wash it. Found on the front seat for the form to be washed. Was not Se This is the second time I have brought van in for service and they did not wash it. Found on the front seat for the form to be washed. Was not Service was very good and on time. told to go get it washed or where. More
by roselyn_hobson
Employees Worked With
Bobby Gray
November 24, 2022
They seem to be incompetent. There was a nail in tire that was clearly visible if they had put car on lift. Had to take vehicle to another shop to fix problem. Service manager There was a nail in tire that was clearly visible if they had put car on lift. Had to take vehicle to another shop to fix problem. Service manager did not seem too concerned about my complaints More
by sharonbroxton
Employees Worked With
Not sure
