Banister Ford of Marlow Heights

They have excellent staff that's professional and knowledgeable about their inventory. They were able to assist me in finding the right vehicle for me. knowledgeable about their inventory. They were able to assist me in finding the right vehicle for me. More

Clean, spacious Waiting area, professional staff, communicated well and very efficient. Always easy to get in touch with! communicated well and very efficient. Always easy to get in touch with! More

Always receives professional service and the staff seems very friendly. I would highly recommend this dealership very friendly. I would highly recommend this dealership More

Thus was a nice experience and tge workers were very proffesional and answered all my questions proffesional and answered all my questions More

Carlos is great! He’s the only person I deal with in the service department and he always makes sure to correct any issues that I have and gets me my vehicle back in He’s the only person I deal with in the service department and he always makes sure to correct any issues that I have and gets me my vehicle back in a super timely basis! More

Excellent service, time week spent and price was ok as well, plus the advice about my tires well, plus the advice about my tires More

Had to wait too long to do the job because of parts not available shop available shop More

My only dealings with Banister Ford has been with their service department. My experience with service, has been awesome. service department. My experience with service, has been awesome. More

I was greeted within seconds after arriving at the service desk. The service representative took my information an d the service was completed in a timely manner. service desk. The service representative took my information an d the service was completed in a timely manner. More

Thank you for raising the bar. The service has been excellent. I am a former customer of Sheehy Ford of Marlow Heights, and I was a little skeptical about patronizing Banister Ford The service has been excellent. I am a former customer of Sheehy Ford of Marlow Heights, and I was a little skeptical about patronizing Banister Ford because of the challenges I experienced with Sheehy. However, I believe in embracing firsts and providing chances. This was my 3rd service appointment with Bannister Ford of Marlow Heights and I am very pleased with its customer service and customer experience. I was extremely pleased with the “at the vehicle” greeting I received…great upgrade. It reminded me of my superior customer experiences as a former Toyota owner. I didn’t have to wait to be checked in. The associate explained everything to me, and the wait time truly was express service. The only reason why I didn’t give 5 stars is because I no longer receive a reminder sticker in the window for the oil changes, and the oil life reset was not done. I hope the mechanics/technicians will remember to do these things during my future visits. Thanks again to the management staff and the entire team for providing great customer service and customer experience. It’s noticeable. More