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Banister Ford of Marlow Heights

Marlow Heights, MD

3.9
1,470 Reviews
Call Dealership (301) 423-4950

5000 Auth Rd.

Marlow Heights, MD

20746

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1,470 Reviews of Banister Ford of Marlow Heights

February 10, 2023

It is a pleasant experience since i switch to Banister Ford. I love the customer service and the technicians they are detail, and they take their time to explain every detail. More

by ooyerogba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Oyedeji
Report | Print
Feb 10, 2023 -

Banister Ford of Marlow Heights responded

Thank you for taking the time to share your feedback! Your 5-star review is greatly appreciated! We are happy to know that you had a pleasant customer experience. We look forward to continue to be of service to you in the future when you are in need. Thank you for choosing The New Banister Ford of Marlow Heights!

February 07, 2023

No issues the service was quick and easy . My vehicle was left in better condition than I dropped it off in thank you ! More

by Angela
Recommend Dealer
Yes
Employees Worked With
Chris Oyedeji
Report | Print
Feb 10, 2023 -

Banister Ford of Marlow Heights responded

Thank you for taking the time to share your feedback, Angela! Your 5-star review is greatly appreciated! We look forward to continue to be of service to you in the future when you are in need. Thank you for choosing The New Banister Ford of Marlow Heights!

February 06, 2023

Brought my car in Tuesday morning. The problem was confirmed same day part was ordered. Part didn't arrive until Friday. Carlos keep me updated all the way. I must say the repairs take More

by semiller822@verizon.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Carlos
Report | Print
Feb 06, 2023 -

Banister Ford of Marlow Heights responded

Thank you for taking the time to share your feedback! We are thankful to earn your business here at The New Banister Ford of Marlow Heights!

February 05, 2023

Bill McDuffie I love the service every since I brought my 2015 f150 in for service I never got turn away best service ever More

by mcdff150
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Gray
Report | Print
Feb 06, 2023 -

Banister Ford of Marlow Heights responded

We are happy to be of service to you! We are thankful to continue to earn your business. Thank you for choosing The New Banister Ford of Marlow Heights!

February 04, 2023

Quick appointment and workmanship. On-time maintenance with constant communication . They provided feedback at the end. All around Excellence. More

by WWeav
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Gray, Chris Oyedeji
Report | Print
Feb 04, 2023 -

WWeav responded

Excellent experience. Thanks.

February 03, 2023

Craig & Shanise were amazing to work with. I will highly recommend them to everyone looking for a vehicle. More

by BIGSTAN41
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Craig Contee, Shanise Craft
Report | Print
Feb 06, 2023 -

Banister Ford of Marlow Heights responded

Greetings! Thank you for taking the time to share your feedback. Your 5-star rating is greatly appreciated! We are thrilled to know that our team could be of service to you. Thank you for choosing The New Banister Ford of Marlow Heights!

February 03, 2023

Chris did and awesome job with handling this repair. Thanks to the Tech as well! More

by D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Gray, Chris Oyedeji, Michael Moore
Report | Print
Feb 06, 2023 -

Banister Ford of Marlow Heights responded

Thank you for your 5-star review, D! We are happy to be of service to you! Thank you for choosing The New Banister Ford of Marlow Heights!

February 02, 2023

Vehicle interior dirty. No caps on brand new tires. Windows dirty. Cargo tossed around no care More

by WESLEY.WALKUP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Moore
Report | Print
Feb 06, 2023 -

Banister Ford of Marlow Heights responded

Thank you for taking the time to share your feedback. We would like to apologize for any inconvenience you may have experienced. We would like to speak to you directly about your experience. Please leave your contact info for us to reach out to you at your earliest convenience. Thank You

February 02, 2023

Service is always great. I like how Chris kept me aware of what’s going on. More

by Katrinacarroll27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Oyedeji
Report | Print
Feb 06, 2023 -

Banister Ford of Marlow Heights responded

Hey Katrina! Thank you for taking the time to share your feedback! Your 5-star rating is greatly appreciated. Thank you for choosing The New Banister Ford of Marlow Heights!

February 01, 2023

Excellent service and professional the agent was friendly helpful. I really appreciate the service and quality More

by ESSOLAKINAAKLESSO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Gray, Chris Oyedeji, Michael Moore
Report | Print
Feb 06, 2023 -

Banister Ford of Marlow Heights responded

Thank you for taking the time to share your feedback! Your 5-star rating is greatly appreciated! We hope that we can continue to be of service to you in the future. Thank you for choosing The New Banister Ford of Marlow Heights!

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