Banister Ford of Marlow Heights

usually have great service, but this time i was informed i am no longer in the vip program that i bought for as long as i owned the car. was also told a price to fix a liftgate glass hinge to be almost $50 i am no longer in the vip program that i bought for as long as i owned the car. was also told a price to fix a liftgate glass hinge to be almost $500 when the part only cost about $40. not sure what that was about. More

It is a pleasant experience since i switch to Banister Ford. I love the customer service and the technicians they are detail, and they take their time to explain every detail. Ford. I love the customer service and the technicians they are detail, and they take their time to explain every detail. More

No issues the service was quick and easy . My vehicle was left in better condition than I dropped it off in thank you ! My vehicle was left in better condition than I dropped it off in thank you ! More

Brought my car in Tuesday morning. The problem was confirmed same day part was ordered. Part didn't arrive until Friday. Carlos keep me updated all the way. I must say the repairs take The problem was confirmed same day part was ordered. Part didn't arrive until Friday. Carlos keep me updated all the way. I must say the repairs take much longer than they used to since the change over. Thank God for Mr.Carlos he kept me calm.I glad he's still there.He takes customer service seriously,he it a valuable asset. More

Bill McDuffie I love the service every since I brought my 2015 f150 in for service I never got turn away best service ever 2015 f150 in for service I never got turn away best service ever More

Quick appointment and workmanship. On-time maintenance with constant communication . They provided feedback at the end. All around Excellence. On-time maintenance with constant communication . They provided feedback at the end. All around Excellence. More

Craig & Shanise were amazing to work with. I will highly recommend them to everyone looking for a vehicle. I will highly recommend them to everyone looking for a vehicle. More

Chris did and awesome job with handling this repair. Thanks to the Tech as well! Thanks to the Tech as well! More

Service is always great. I like how Chris kept me aware of what’s going on. I like how Chris kept me aware of what’s going on. More

Vehicle interior dirty. No caps on brand new tires. Windows dirty. Cargo tossed around no care No caps on brand new tires. Windows dirty. Cargo tossed around no care More