Banister Ford of Marlow Heights

Shanna was helpful and she did all she could to get me into the vehicle I wanted at the price I wanted!! into the vehicle I wanted at the price I wanted!! More

Despite the in going issues I’ve had with my truck, banister has been gratefully accommodating me every step of the way. I appreciate the patience and continued great service Carlos and his team has pr banister has been gratefully accommodating me every step of the way. I appreciate the patience and continued great service Carlos and his team has provided me with!!! More

The service here was amazing. Devonte made sure all questions were answered and went above and beyond for helping my husband and I. I truly do appreciate him for making us feel co Devonte made sure all questions were answered and went above and beyond for helping my husband and I. I truly do appreciate him for making us feel comfortable. More

Brought my 2018 Shelby Mustang for AC humming noise. Excellent and efficient service. Service advisor (Carlos) informed me that the AC compressor was covered under my ESP (yay!). Repaired the same day a Excellent and efficient service. Service advisor (Carlos) informed me that the AC compressor was covered under my ESP (yay!). Repaired the same day and didn't have to wait too long. Would definitely recommend. More

Chin in Finance was wonderful to work with. He made the entire transaction seem less. My interaction with Scott was also extremely positive. We had an issue with the service department and Scot He made the entire transaction seem less. My interaction with Scott was also extremely positive. We had an issue with the service department and Scott quickly resolved the issue. Unfortunately the issue with the service department left me concerned about whether or not I could trust them with servicing my vehicle in the future. The salesman for our transaction did everything asked and promptly. I found him to be a bit abrupt and just hurried to get the process over and the client out the door. He was nicer at the beginning of the transaction and then when it came time to pay and pick up the vehicle, he just wanted us out the door. However, he did respond to me every time I called him and answered any questions I had. Just not a customer -centric type of person. Not one person I worked with is listed in the "Rate People you worked with". More

Huge difference from what I can see. I was very skeptic from former Sheehy service department. I was very skeptic from former Sheehy service department. More

Everyone one at Banister Ford in courtesy and polite. Helps you understand your purchase word from word Helps you understand your purchase word from word More

Service was swift and everyone was professional and kind. They are also close to my house. They are also close to my house. More

Mohammed was absolutely great and I truly appreciate the service he provided. Thank you Mohamed. service he provided. Thank you Mohamed. More

usually have great service, but this time i was informed i am no longer in the vip program that i bought for as long as i owned the car. was also told a price to fix a liftgate glass hinge to be almost $50 i am no longer in the vip program that i bought for as long as i owned the car. was also told a price to fix a liftgate glass hinge to be almost $500 when the part only cost about $40. not sure what that was about. More