Banister Ford of Marlow Heights

I appreciate that it was an african american company,but I feel like they went out there way to sell the truck but didn't really go out there way to explain the the truck and all it's function even after I I feel like they went out there way to sell the truck but didn't really go out there way to explain the the truck and all it's function even after I requested a manual they didn't provide one.The staff wasn't that helpful in that regard More

Very professional and got a good vehicle for a good price. Would highly recommend this dealership for your next vehicle. price. Would highly recommend this dealership for your next vehicle. More

The service is top notch and the company honored the warranty for the vehicle after detecting abnormal wear and tear on brakes and rotors. warranty for the vehicle after detecting abnormal wear and tear on brakes and rotors. More

My truck needed to be caught up on a recall, and the service advisor gave a date for us to bring it in . She needed the oil change, we were given a reminder, and we had the oil changed, tires rotated, a service advisor gave a date for us to bring it in . She needed the oil change, we were given a reminder, and we had the oil changed, tires rotated, and got new wipers. More

This is the only place I visit for my oil change since I purchased from them and no matter when I visit it is the best customer ever! Mohammed was superb and ensured all my service needs were up to date! To purchased from them and no matter when I visit it is the best customer ever! Mohammed was superb and ensured all my service needs were up to date! To top it off Cheryl called and blessed my entire morning following up on my service visit. Overall I am a satisfied customer! More

They never disappoint me when I bring my car here. Outstanding service and outstanding people. Outstanding service and outstanding people. More

We are very happy with the service. All the workers are very friendly. Mr Carlos Scott very friendly & made us feel like a friend. The lady that work at desk ar All the workers are very friendly. Mr Carlos Scott very friendly & made us feel like a friend. The lady that work at desk are very friendly. More

Timing was on point. Less wait time than expected. Keep up the awesome work. Thank for your service. Less wait time than expected. Keep up the awesome work. Thank for your service. More

They provided prompt and courteous service. The wait time was as estimated. The waiting room was very clean. The wait time was as estimated. The waiting room was very clean. More

Great customer service. I wish the Rewards Program could be explained in more detail about how you get reward I wish the Rewards Program could be explained in more detail about how you get reward More