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Banister Ford of Marlow Heights

Marlow Heights, MD

3.9
1,471 Reviews
Call Dealership (301) 423-4950

5000 Auth Rd.

Marlow Heights, MD

20746

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1,471 Reviews of Banister Ford of Marlow Heights

March 12, 2023

Great customer service with fast lane. Reception is great as well with detailed description of your vehicle issue. More

by Rolly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Davonte Manuel
Report | Print
Mar 17, 2023 -

Banister Ford of Marlow Heights responded

Thank you for taking the time to share your feedback, We are happy to know that our team could be of service to you. Thank you for choosing Banister Ford of Marlow Heights!

March 09, 2023

Devote is always excellent with helping me get the help I deserve and need. Explains why the choices made are good ones. Appears to be concern about the reputation of the company and their work. More

by tnt5756
Recommend Dealer
Yes
Employees Worked With
Davonte Manuel
Report | Print
Mar 28, 2023 -

Banister Ford of Marlow Heights responded

We are happy to know that we could be of service to you during your recent visit. Thank you for choosing The New Banister Ford of Marlow Heights!

March 09, 2023

Carlos is very professional; knowledgeable and customer friendly. Would not work with anyone else. Carlos is the reasoning I still bring my business to Banister More

by Robert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Scott
Report | Print
Mar 28, 2023 -

Banister Ford of Marlow Heights responded

We appreciate you for taking the time to share your feedback, Robert. We look forward to continue to serve you here whenever you are In need. Thank you for choosing The New Banister Ford of Marlow Heights!

March 08, 2023

Mohammad was Helpful and kept me informed the entire process during my vehicle’s maintenance appointment. More

by reyulibarri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohammad
Report | Print
Mar 08, 2023 -

Banister Ford of Marlow Heights responded

Your review is greatly appreciated! We look forward to continue to be of service to you whenever you are In need. Thank you for choosing The New Banister Ford of Marlow Heights!

March 08, 2023

Very good and polite. Did a great job on my car. I was very satisfied. More

by EDVJONES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Gray
Report | Print
Mar 08, 2023 -

Banister Ford of Marlow Heights responded

Your 5-star review is greatly appreciated! Thank you for choosing The New Banister Ford of Marlow Heights!

March 06, 2023

Tech rep Chris was very polite and helpful in helping me understand what was going on with my vehicle as well as communicating with me constantly keeping me updated More

by ROSSALAN226
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Oyedeji, Shana Jefferson
Report | Print
Mar 08, 2023 -

Banister Ford of Marlow Heights responded

Greetings! Thank you for taking the time to share your feedback! We are thankful to earn your business here at The New Banister Ford of Marlow Heights!

March 05, 2023

Everything about this establishment need to be worked on from all levels. Nothing they say is true in the business is bad. More

by ROMMELLT9
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Yadira Kauffman, Sajjad Ali, Devron Stevenson, Tim Lopez, Tim Baig
Report | Print
Mar 08, 2023 -

Banister Ford of Marlow Heights responded

Thank you for taking the time to share your feedback. We would like to know if we can earn the opportunity to speak to you directly about your experience. At your earliest convenience, please leave any contact information for our management to reach out to you. We look forward to speak to you in the near future about your experience. Thank you!

March 05, 2023

Great service. Everything went very well. There was no hassle. The staff was very friendly and respectful. More

by lilluke011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Oyedeji
Report | Print
Mar 08, 2023 -

Banister Ford of Marlow Heights responded

We are happy to know that you had a pleasant customer experience during your recent visit. Thank you for choosing The New Banister Ford of Marlow Heights!

March 04, 2023

Great Customer service today from Shanice and Anthony. They made me feel extremely comfortable purchasing my vehicle this evening. Both were very helpful and informative which helped me feel confident in More

by Lrawls35
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shanise Craft
Report | Print
Mar 08, 2023 -

Banister Ford of Marlow Heights responded

Congratulations on the purchase of your new vehicle! We are very grateful to earn your business here at The New Banister Ford of Marlow Heights!

March 04, 2023

VIP oil change and tire Rotation, Carlos is always a professional. My wait time just about an hour More

by HUWILS76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Scott
Report | Print
Mar 08, 2023 -

Banister Ford of Marlow Heights responded

Thank you for taking the time to share your feedback! Your 5-star rating is greatly appreciated! Thank you for choosing The New Banister Ford of Marlow Heights!

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