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Banister Ford of Marlow Heights

Marlow Heights, MD

3.9
1,470 Reviews
Call Dealership (301) 423-4950

5000 Auth Rd.

Marlow Heights, MD

20746

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1,470 Reviews of Banister Ford of Marlow Heights

March 21, 2023

Twice had to return my truck for first-time service, but both times returns were satisfactory. Nice work More

by VALENTINEGN26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Oyedeji, Carlos Scott
Report | Print
Mar 22, 2023 -

Banister Ford of Marlow Heights responded

Thank you for taking the time to share your feedback! We are happy to know that we could be of service to you. Thank you for choosing The New Banister Ford of Marlow Heights!

March 20, 2023

Our rep communicated with us every step of way kept to keep us informed with the status of our vehicle. More

by LAKEISHA_DUHART
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Scott
Report | Print
Mar 20, 2023 -

Banister Ford of Marlow Heights responded

Thank you for taking the time to share your feedback, Lakeisha! We are happy to know that our team could be of service to you during your recent visit. Thank you for choosing The New Banister Ford of Marlow Heights!

March 19, 2023

Good Dearlership overall with our 2016 ford fusion hybrid and with our rental car from enterprise. More

by Calvinfowler0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Scott
Report | Print
Mar 20, 2023 -

Banister Ford of Marlow Heights responded

Thank you for taking the time to share your feedback! We are thankful to earn your business here at The New Banister Ford of Marlow Heights!

March 19, 2023

My experience with Banister is always A1! !!! From the sales person, to the manager to the finance department!! Ms. Shanise and her team will make it happen for you!!! Thanks Banister Family ! More

by Monsta
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chin, Devron Stevenson, Shana Jefferson, Shanise Craft
Report | Print
Mar 22, 2023 -

Banister Ford of Marlow Heights responded

Thank you so much for taking the time to share your 5-star rating! Our team is greatly appreciated for your business. If there is anything that we can do for you, please do not hesitate to reach out to us. Thank you for choosing The New Banister Ford of Marlow Heights!

March 18, 2023

This is a very good Dealership. Very impressed with the professionalism and the quality service More

by rjburrell0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Oyedeji, Davonte Manuel
Report | Print
Mar 22, 2023 -

Banister Ford of Marlow Heights responded

Your 5-star review is greatly appreciated! Thank you for choosing The New Banister Ford of Marlow Heights!

March 15, 2023

Guys really help with my new purchase, Rated A plus… thanks guys. I will refer you To to friend an d family!! More

by randoma62
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shanise Craft
Report | Print
Mar 15, 2023 -

Banister Ford of Marlow Heights responded

We are so grateful to earn your business here at Banister Ford! Thank you for taking the time to share your feedback!

March 13, 2023

The service was very good and fast. Everyone was very polite and communicated the cost and time. More

by saintandrewsrsm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Gray, Joe Hamilton
Report | Print
Mar 14, 2023 -

Banister Ford of Marlow Heights responded

Your 5-star review is greatly appreciated! Thank you for choosing The New Banister Ford of Marlow Heights!

March 13, 2023

The service was very done in in less than an hour. Very consistent and they are nice. More

by RAMRALJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Davonte Manuel
Report | Print
Mar 14, 2023 -

Banister Ford of Marlow Heights responded

Your 5-star rating is greatly appreciated! We are happy to know we could be of service to you during your recent visit. Thank you for choosing The New Banister Ford of Marlow Heights!

March 12, 2023

Great customer service with fast lane. Reception is great as well with detailed description of your vehicle issue. More

by Rolly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Davonte Manuel
Report | Print
Mar 17, 2023 -

Banister Ford of Marlow Heights responded

Thank you for taking the time to share your feedback, We are happy to know that our team could be of service to you. Thank you for choosing Banister Ford of Marlow Heights!

March 12, 2023

Taillight lens received hole and scratch while in for repair. Damage wasn't there when I brought vehicle in. More

by CKELLY702
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Davonte Manuel
Report | Print
Mar 17, 2023 -

Banister Ford of Marlow Heights responded

Thank you for taking the time to share your feedback, We will contact you directly about this matter. Thank you

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