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Banister Ford of Marlow Heights

Marlow Heights, MD

3.9
1,471 Reviews
Call Dealership (301) 423-4950

5000 Auth Rd.

Marlow Heights, MD

20746

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1,471 Reviews of Banister Ford of Marlow Heights

May 02, 2023

Chris was a great service rep. He helped me out a lot. I try to get him every time I have my truck serviced. More

by ERAGLAND_2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Oyedeji
Report | Print
May 02, 2023 -

Banister Ford of Marlow Heights responded

Thank you for your 5-star rating! We are thrilled to know that our team could be of service to you during you recent visit. Thank you for choosing The New Banister Ford of Marlow Heights!

May 01, 2023

Terrible communication send you on a wild goose chase just for general information. Would not recommend More

by Jaysfam17
Recommend Dealer
No
Employees Worked With
Chris Oyedeji
Report | Print
April 30, 2023

Fast service. Explained next steps clearly and upfront about pricing and turn around time. Thanks More

by shekaraimani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Scott
Report | Print
May 02, 2023 -

Banister Ford of Marlow Heights responded

We are grateful to have you as a customer. Thank you for your 5star review! We look forward to continue to be here for you whenever you are in need. Thank you for choosing The New Banister Ford of Marlow Heights!

April 29, 2023

I have been with Banister (Sheehy) Ford for approximately 30 years. This is the first time I have been in and out within an hour. This was greatly appreciated. Banister is making a lot of changes that are vi More

by MRSSEW1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Davonte Manuel
Report | Print
May 02, 2023 -

Banister Ford of Marlow Heights responded

We are so grateful for your customer loyalty! Your feedback is greatly appreciated! We look forward to continue to serve you for many more years to come. Thank you for continuing to choose The New Banister Ford of Marlow Heights!

April 28, 2023

Courteous and prompt service , rating would have increased if I did not have to come back another day because parts were not there. More

by Angi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Oyedeji
Report | Print
May 27, 2023 -

Banister Ford of Marlow Heights responded

Thank you for taking the time to share your feedback! We are happy to know that our team could be of service to you during your recent visit. Thank you for choosing The New Banister Ford of Marlow Heights!

April 28, 2023

I have had the best experience with all staff of Banister Ford. They provide nothing but the best for their customers. More

by chewjohn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohammed Qureshey
Report | Print
May 18, 2023 -

Banister Ford of Marlow Heights responded

We are so thrilled to know that you had a pleasant customer experience during your recent visit! Thank you for taking the time to rate us 5-stars. Thank you for choosing The New Banister Ford of Marlow Heights!

April 28, 2023

The service was excellent more research was required and this took more time .which was applied. More

by LILLIEEVA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Scott
Report | Print
May 02, 2023 -

Banister Ford of Marlow Heights responded

Thank you for your 5-star rating! We are happy to know that you had a pleasant customer experience. We look forward to continue to be of service to you whenever you are in need in the future. Thank you for choosing The New Banister Ford of Marlow Heights!

April 27, 2023

Prompt, courteous and efficient service. Service advisor was knowledgeable about the work I needed done. I am satisfied with work done. 👍 More

by h.deas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amarjot Vohra
Report | Print
May 02, 2023 -

Banister Ford of Marlow Heights responded

Thank you for taking the time to share your feedback! Your 5-star review is greatly appreciated! We look forward to continue to be of service to you in the future. Thank you for choosing The New Banister Ford of Marlow Heights

April 27, 2023

This guy's at the counter just rushing to make you spend ,they have no interest on your budget or explaining you the detail of their diagnostic .How come you are going to give me a diagnostic without the mu More

by franckyonkeu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Oyedeji
Report | Print
April 27, 2023

They have great customer service skills. .. They get you in and out in good time no doubt... More

by thorntoncpr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Davonte Manuel
Report | Print
May 03, 2023 -

Banister Ford of Marlow Heights responded

Your 5-star review is greatly appreciated! Thank you for choosing The New Banister Ford of Marlow Heights!

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