Banister Ford of Marlow Heights

Found smoked items that I do not smoke in my car and an empty liquor bottle in my car after picking it up for an oil change. I tried to contact management and I have pictures for proof. I actually like thi empty liquor bottle in my car after picking it up for an oil change. I tried to contact management and I have pictures for proof. I actually like this place so it’s a shame my car got treated that way. More

This is the worst Dealership in History! Tried to charge me 1,069$ for changing to snap on sensors. The service manager claimed it would take 3hrs. I rejected this price ask to speak to the Tried to charge me 1,069$ for changing to snap on sensors. The service manager claimed it would take 3hrs. I rejected this price ask to speak to the General manager he then said that his service was giving me a break and should have charged me 4hr labors which would have been more money! I decided to go to another auto mechanic and got it done in 30 minutes for 140.00$ What a rip off. More

Everything was performed professionally. Carlos is one of the very few people I trust my GT350 with. Carlos is one of the very few people I trust my GT350 with. More

The staff here is amazing! Joesph helped me get the exact car I wanted. Ms Shanise also was very helpful and resourceful. Overall staff was very respectful and professional thr Joesph helped me get the exact car I wanted. Ms Shanise also was very helpful and resourceful. Overall staff was very respectful and professional throughout the whole process. 10 Stars!!!! More

Informative,fast to respond and quick to repair my vehicle very courteous and I am very pleased vehicle very courteous and I am very pleased More

The service provided by the staff was very professional and the wait time to find our the results was done in a timely manner. and the wait time to find our the results was done in a timely manner. More

Good service very professional staff , but no way you can tell me how many WORDS to use in my review! tell me how many WORDS to use in my review! More

Not please at this time have not received any calls about my part coming in. my part coming in. More

Five stars dealership on 20014 Ford escape four wheels drivers suv vehicles so far now drivers suv vehicles so far now More

Mr Manuel was very professional with his job and helped me 100% He should get award of the day!!! me 100% He should get award of the day!!! More