Banister Ford of Marlow Heights

Kudos and a shout out to Kaleb! Awesome customer service, very knowledgeable, professional and friendly. He went above and beyond to ensure the best customer experience possible. H Awesome customer service, very knowledgeable, professional and friendly. He went above and beyond to ensure the best customer experience possible. He was truly a joy to work with! More

Outstanding Performance, Great conversations, well mannered, excellent service and I love the music that was rotati g mannered, excellent service and I love the music that was rotati g More

Great job with the customer service team today was great and they were very helpful and they were professional with their customer service and they were very helpful and they were professional with their customer service More

Anthony Kelly was an excellence salesperson and it was no pressure I acted left out with a vehicle. pressure I acted left out with a vehicle. More

I loved the service that banister ford gave me, they were very friendly and I will recommend this place to everyone I know . The sales rep Anthony Kelly was very helpful also he navigated me through the wh very friendly and I will recommend this place to everyone I know . The sales rep Anthony Kelly was very helpful also he navigated me through the whole process and answered all my questions. More

Are you in the market for a new dream car? Look no further than Banister Ford. Their expert team went above and beyond to help me order the car of my dreams. From the moment I stepped onto Look no further than Banister Ford. Their expert team went above and beyond to help me order the car of my dreams. From the moment I stepped onto the lot, I was greeted with friendly faces and an enthusiastic team eager to assist me. They patiently listened to my needs and wants, offering their professional advice and expertise throughout the entire process. When it came to ordering my car, Shanise worked diligently to ensure that every detail was exactly as I desired. Her attention to detail and commitment to customer satisfaction was truly impressive. I cannot wait to take ownership of my new Mach-E. Overall, my experience with Banister Ford was nothing short of exceptional. Their knowledgeable team and outstanding customer service have won me over as a customer for life. If you're looking for your dream car, look no further than Banister. You won't be disappointed! More

There was a slight problem but Ms. Craft step in and resolved it. Thank you Ms. craft Craft step in and resolved it. Thank you Ms. craft More

Stopped pass the dealership and found the perfect Bronco. Shanise was welcoming and able to make the deal work. Their staff has followed up to ensure I am familiar with the vehicle and offered help if needed Shanise was welcoming and able to make the deal work. Their staff has followed up to ensure I am familiar with the vehicle and offered help if needed. More

Excellent customer service. I was able to purchase the vehicle I wanted without any hassle. They were also able to accommodate my not so perfect credit. I would definitely recom I was able to purchase the vehicle I wanted without any hassle. They were also able to accommodate my not so perfect credit. I would definitely recommend Banister Ford to all of my friends and family. More

I could not recommend this dealership to anyone. In general, the staff were poorly trained in their jobs - or worse, maybe they are intentionally this bad. I pre-ordered a vehicle and paid a deposit In general, the staff were poorly trained in their jobs - or worse, maybe they are intentionally this bad. I pre-ordered a vehicle and paid a deposit. The staff somehow "lost" my order and either never placed the order or didn't attach my name to the order. After 20 months they finally offered me a similar vehicle to the one I ordered. Upon delivery they then tried to add $2800 to the price. It took 5 hours of back and forth, but they ultimately did give me $2500 towards the difference. Again, I would not recommend this dealership to anyone. More