Banister Ford of Marlow Heights

My Rep. Asia Dias was amazing. Her knowledge and experience were very helpful. Thank you Asia Dias was amazing. Her knowledge and experience were very helpful. Thank you More

The service staff, shuttle drivers, and everyone else were professional and helpful. My car was handled with the utmost professionalism and technical savvy. I called the Dealer where I got my vehicle, Up were professional and helpful. My car was handled with the utmost professionalism and technical savvy. I called the Dealer where I got my vehicle, Upper Marlboro Ford, and they stated that I couldn't make an appointment for over a month, which was unacceptable. I needed my gateway module reprogrammed. More

Pretty good ,people at desk very profesional. ..Good service and fast the staff does a nice job . ..Good service and fast the staff does a nice job . More

The oil change on my mustang was fast even though I did not have an appointment. not have an appointment. More

I was very pleased with the staff he was very helpful and knew his job well and his time was on point. knew his job well and his time was on point. More

I was taken advantage of, they lied and conspired. I will never choose or recommend this unethical dealership. I will never choose or recommend this unethical dealership. More

The only good thing happening at this dealer was when they hired Monica the finance rep. She salvaged the deal and she is the only reason I went through the purchase. The sales manager was difficult thou they hired Monica the finance rep. She salvaged the deal and she is the only reason I went through the purchase. The sales manager was difficult though the entire process in his quest to be right. The evening I purchased the vehicle was at closing time and when I started to drive off the lot the parking sensors started to malfunction and have been since along with triggering the anti-collision feature while on the highway with no obstructions. I made a service appointment and was meet with the same mentality as the sales manager rude and apathetic to their customers. I regret doing business at this dealership. I want to highlight Monica, if she was running this dealership this review would be completely positive. She is keeping that organization afloat. More

The associates communicates clearly, very professional, caring, service was excellent, I was able to get home in time to let my pet out. Thank you so much for being very proficient, understanding and quick caring, service was excellent, I was able to get home in time to let my pet out. Thank you so much for being very proficient, understanding and quick. More

Very professional and excellent customer service carwash al questions answered good follow up clean environment al questions answered good follow up clean environment More

I keep getting emails about my visit on March 18th but I haven’t been to that dealership since January. No idea why they think I got my truck serviced but it’s wrong. haven’t been to that dealership since January. No idea why they think I got my truck serviced but it’s wrong. More