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Banister Ford of Marlow Heights

Marlow Heights, MD

3.9
1,472 Reviews
Call Dealership (301) 423-4950

5000 Auth Rd.

Marlow Heights, MD

20746

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1,471 Reviews of Banister Ford of Marlow Heights

April 08, 2024

Asia was super helpful and got both of my vehicles in for a fast service and recalls taken care of with a quick turn around. More

by SP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Asia
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April 06, 2024

I love the customer service of this place. Everyone I dealt with was very professional. More

by Chauntisewright
Recommend Dealer
Yes
Employees Worked With
Davonte Manuel
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April 05, 2024

Thank you Asia for the prompt response to the issues of my car after I brought it in for service More

by moziqra
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Asia
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April 05, 2024

Sonny is an excellent sales person. His wife was excellent too. Great job. Appreciate the way they explained everything and got my financing where I wanted it to be. They explained More

by DJASKEI2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bobby Gray, Sonny Betancourt, Evelyn Betancourt
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Apr 06, 2024 -

Banister Ford of Marlow Heights responded

Thank you so much for the opportunity to earn your business, and we appreciate your understanding and allowing us to correct the issue. We look forward to doing future business with you.

April 04, 2024

Prompt attention, the service Personel was very attentive, and the waiting room was really nice. More

by jose.saquicili
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darvell Foster
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April 04, 2024

Great service! Everyone was very friendly and efficient. They provided excellent details so was able to understand what was going on with my vehicle. More

by jbarnes1110
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Davonte Manuel
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April 04, 2024

Service was done in a timely manner, and they kept me informed on everything that was being done and going on with my car. More

by chinaprincessdoll
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mercedes
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April 02, 2024

Amazing dealership with a lot of fun people they made my buying experience super fun More

by monica20774
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Monica gaither
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April 02, 2024

There were no condiments for the coffee, the table was dirty, everyone was pleasant to the customers and they service was excellent More

by larry_chmbrs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Davonte Manuel
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April 01, 2024

I'm still waiting on a call back for the status of my car. I'm not sure whether it is stuck in reverse, stalls when it's in reverse or what. Both were not an issue when I dropped off my car. More

by KYLEHALVIN
Recommend Dealer
No
Employees Worked With
Davonte Manuel
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