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Banister Ford of Marlow Heights

Marlow Heights, MD

3.9
1,470 Reviews

5000 Auth Rd.

Marlow Heights, MD

20746

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1,470 Reviews of Banister Ford of Marlow Heights

January 13, 2022

They did it fast and easy. They knew what it needed thank you. Have a nice day More

by RADIOLOGY226
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Gray
Jan 14, 2022 -

Banister Ford of Marlow Heights responded

Thank you for taking the time to share your feedback. We are grateful to earn your business. We look forward to be of service to you again during your next visit. Thank you for choosing The New Banister Ford of Marlow Heights!

January 13, 2022

Great customer service. Technicians address issues as expected. Note: They won’t touch what they are not asked to touch. So be specific on what you want done. Kudos to that Nigerian boy upfront. Keep it More

by Rolly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Oyedeji
Jan 14, 2022 -

Banister Ford of Marlow Heights responded

Thank you for taking the time to share your feedback. We are grateful to earn your business. We look forward to be of service to you again during your next visit at The New Banister Ford of Marlow Heights! Thank You!

January 11, 2022

Amazing. Personally I like the customer service at banister ford auto. I would recommend them to anyone. More

by traleenah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Gray
Jan 12, 2022 -

Banister Ford of Marlow Heights responded

Thank you for your 5-star review! We are so grateful to earn your business. We look forward to be of service to you again during your next visit. Thank you for choosing The New Banister Ford of Marlow Heights!

January 11, 2022

I was able to get an appointment that fit my personal schedule. The waiting area was clean and spacious considering the current COVID concerns. Service was quick and suggestions for maintenance on my veh More

by BRENDA.S.HOLMES
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Your service dept staff choices on this site needs to be updated. Mr. Gray has been gone for years.
Jan 12, 2022 -

Banister Ford of Marlow Heights responded

Thank you for your 5-star review, Brenda! We are so happy that we could be of service to you during your recent visit. We are grateful to earn your business. Thank you for choosing The New Banister Ford of Marlow Heights!

January 08, 2022

The service writer is very knowledgeable person and knows his job very well keep up the good work and I will continue to come. More

by wgillison
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Gray
Jan 12, 2022 -

Banister Ford of Marlow Heights responded

Thank you so much for taking the time to share your feedback. We are so happy to know that you had a pleasant experience during your recent visit. We look forward to be of service to you again during your next visit. Thank you for choosing The New Banister Ford of Marlow Heights!

January 07, 2022

Service was great, efficient, timely and informative. I called for a appointment and they got me right in which was such a blessing because I need my truck for work! More

by Theresa Baxter
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Gray, Sam Hadi
Jan 12, 2022 -

Banister Ford of Marlow Heights responded

Hey Theresa! Thank you so much for taking the time to share your feedback & rate your experience. We are so happy to hear that you had a pleasant experience during your recent visit. We are grateful to earn your business. Thank you for choosing The New Banister Ford of Marlow Heights!

January 07, 2022

The customer service was amazing. Quick and clean service. I come here to get my service done everytime. More

by LOTTA4511
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee
Jan 12, 2022 -

Banister Ford of Marlow Heights responded

Thank you for your 5-star review! We are so happy that we can continue to earn your business. Thank you for choosing The New Banister Ford of Marlow Heights!

January 06, 2022

John T. Was very helpful and laid back as a salesperson. He appeared to be upfront with the vehicle information we were interested in purchasing. We would go back to Banister again for our next vehicle pur More

by DWILSONLOTUS
Recommend Dealer
Yes
Employees Worked With
John
Jan 12, 2022 -

Banister Ford of Marlow Heights responded

Thank you so much for taking the time to rate your experience with us. Your 5-star review is greatly appreciated. We are so happy to know that we could be of assistance to you during your recent visit. Thank you for choosing The New Banister Ford of Marlow Heights!

January 06, 2022

Friendly place to do business with the sale staff are knowledgeable and friendly. I will recommend this dealership to my friends. More

by JOHNNYRR73
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny
Jan 12, 2022 -

Banister Ford of Marlow Heights responded

Your feedback is greatly appreciated, Johnny! We are so grateful to earn your business. Thank you for choosing The New Banister Ford of Marlow Heights!

January 05, 2022

Car was sold with cosmetic damage; quarter of a tank of gas; and very slow communication between dealer and buyer. More

by LAURAT33
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sherrill Smith
Jan 12, 2022 -

Banister Ford of Marlow Heights responded

Hey Laura. Thank you for taking the time to share your feedback. Our team are constantly lookin for new ways to improve the customer experience. We want to make things right with you, please give us a call at your earliest convenience at 7579165229. Thank You

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