Banister Ford of Marlow Heights

From start to finish the Banister team Sahand Pourkalbassi, Sajjad Ali and Amir were exceptional with the purchase of my car. They were all very patient, extremely knowledgeable, friendly and pro Pourkalbassi, Sajjad Ali and Amir were exceptional with the purchase of my car. They were all very patient, extremely knowledgeable, friendly and professional. My experience with this dealership was the best that I've had with a dealership. They worked with me and my budget with no pressure. Everyone that I came in contact with was friendly and had a willingness to help where they could. I will totally recommend this team to everyone. It was a true pleasure. More

Love it good customer service on time clean waiting area friendly good answers will recommed friendly good answers will recommed More

The intake was professional and the service to my vehicle was done sooner than I expected vehicle was done sooner than I expected More

Had my vehicle in for an oil change and field service actions. My vehicle was returned on the day it was promised. Now, this is the first time this has happened. Sorry, but under the other management, it actions. My vehicle was returned on the day it was promised. Now, this is the first time this has happened. Sorry, but under the other management, it never happened. Keep up the good work. More

I dropped my car off and they gave me a ride to work and picked me up when the car was ready thank u picked me up when the car was ready thank u More

Service was great and I did not have to wait long. The tech was very supportive tech was very supportive More

1. I purchased VIP service: The last two visits the service department was unable to rotate my tires. Reason: swollen lugs, I took my vehicle to a Waldorf tire shop, they had no problem removing the lu service department was unable to rotate my tires. Reason: swollen lugs, I took my vehicle to a Waldorf tire shop, they had no problem removing the lugs. The solution at Banister was to sell me lug nuts and then charge over one hundred dollars to install the lug nuts. 2. The Service Technician didn't put down paper floor covering, results were grease spots. 3. I would recommend the dealership with the installation of Quality Control in the bays. What is quality control? A person responsible for spot-checking the technician's work. More

Could overall be a lil more customer service friendly.my salesman & financial was great. Super salesman & financial was great. Super More

Great sales staff. Made it seem so simple and easy. I would recommend them to anyone. would recommend them to anyone. More

The computer oil life remaining percentage left was not reset. Windshield sticker was not placed until I went back to have it placed. reset. Windshield sticker was not placed until I went back to have it placed. More