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Bald Hill Dodge Chrysler Jeep
Warwick, RI
571 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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571 Reviews of Bald Hill Dodge Chrysler Jeep
November 13, 2019
I am a repeat customer and have been satisfied more than three times with new cars sales and have also used there service department for non warranty work. three times with new cars sales and have also used there service department for non warranty work. More
by Nm
Employees Worked With
Steven Rodrigues, Mike Mardo
November 09, 2019
This is my 5th Jeep with Loui and it was a pleasure working with him as always. I would recommend him to any of my friends. working with him as always. I would recommend him to any of my friends. More
by Calix
Employees Worked With
Steven Rodrigues, Lou Ruggieri, Daryl Arnold, Tara Evangelista, Colin Codere
October 01, 2019
Always a good experience at Dodge. My family and I have been going to Dodge Bald Hill for years to purchase our vehicles. We work with Mike Mardo for an easy no hassle shopping experien My family and I have been going to Dodge Bald Hill for years to purchase our vehicles. We work with Mike Mardo for an easy no hassle shopping experience. More
by Palaferte
Employees Worked With
Mike Silva, Finance, Mike Mardo
September 30, 2019
Great experience! Everyone I worked with was helpful and nice. I didn’t feel pressured to make a purchase, and Louie was honest and knowledgeable about my vehicle. I lo Everyone I worked with was helpful and nice. I didn’t feel pressured to make a purchase, and Louie was honest and knowledgeable about my vehicle. I look forward to working with everyone again when my lease is up. More
by Jfio
Employees Worked With
Lou Ruggieri, Mike Vigeant
September 18, 2019
Great experience I have bought many new cars over the years and my experience with bald hill jeep was the best by far. My salesperson Derek was knowledgeable, helpful I have bought many new cars over the years and my experience with bald hill jeep was the best by far. My salesperson Derek was knowledgeable, helpful, and accommodating without being overbearing or pushy. More
by Wilbour
Employees Worked With
Steven Rodrigues, Derek Bouchard
September 14, 2019
No one working today Tried to message dealership to come up and buy a car but they are so busy they do not need my business. I will stay in South County and buy. Tried to message dealership to come up and buy a car but they are so busy they do not need my business. I will stay in South County and buy. More
by BaileyDeal
Employees Worked With
Sam Dalo
August 22, 2019
Warranty claim, replace headlight, trade in Sales, Service, and financial personnel were both courteous and professional in dealings. Have purchased 4 cars from BHD thus far. Great people to dea Sales, Service, and financial personnel were both courteous and professional in dealings. Have purchased 4 cars from BHD thus far. Great people to deal with. More
by Mtrobinson1
Employees Worked With
Mike Silva, Lou Ruggieri, Beth Lamorge
August 12, 2019
Buyer Beware! I worked with the internet department for a few days. They told me the vehicle had two top and it didn't. They stated the Jeep was Jeep CPO and during I worked with the internet department for a few days. They told me the vehicle had two top and it didn't. They stated the Jeep was Jeep CPO and during the test drive the salesman stated the car hadn't been through the shop. Before you can certify a vehicle from Jeep it has to have a 125 point inspection and this one didn't. If you look at the Car Fax it states it's CPO vehicle. There are so many honest dealerships out there, so try one of them! More
by Joe Jeep
Employees Worked With
William Kelly
June 06, 2019
Horrible service , BaldHill web site is wrong/outdated My 2019 Jeep was leased from Bald Hill Jeep...Lou R in sales was great to deal with. I wanted to have the Jeep serviced at Bald Hill. On March 23 201 My 2019 Jeep was leased from Bald Hill Jeep...Lou R in sales was great to deal with. I wanted to have the Jeep serviced at Bald Hill. On March 23 2019 , a Saturday, I went to get an oil change and tire rotation...simple stuff for the Express Lane service that was highlighted when I leased the Jeep and STILL on the web page today ( 6/6/2019). I was told by the service department rep at the counter, on March 23 2019, that the Express Lane was closed and I would have to make an appointment. I was told the next weekend appointment was over 3 weeks away. Directly from Bald Hill I went to another dealer 15 minutes away and my service was completed that day. I wanted to give Bald Hill another chance. I visited the Bald Hill web page today to see if they reopened the Express Lane for service. Bald Hill's web page, today 6-6-2018, stated that the Express Lane was open for business. I confirmed the fact that the Express Lane was open with a "chat" while still on the Bald Hill web page. I called the service department at Bald Hill to confirm. It took me 15 minutes to speak with a live person (luckily I was at my desk having lunch...not stuck by the road etc..). The phone system prompted me to leave a voicemail for the service department..but the voicemail was full. Eventually the service department answered..politely informed me that the Express Lane has been closed for 8 weeks and that weekend appointments are booked for the next month. I was also informed that the online service chat was wrong..and that the service department was short handed. I returned to the online chat..gave the rep my VIN, name and phone number for an "immediate call back" from management. This has not happened of yet I truly wanted to go back to Bald Hill...again I will drive an extra 15 minutes to go to a different dealership that has an Express Lane for simple weekend service. More
by NoExpressLane
Employees Worked With
Lou Ruggieri
June 01, 2019
Omfg their ads lie Said 119 a month on a 1500 ram 3995 down on a lease for 24 months. I had the money down and they refused to sell me truck bellow 337$ 36 months 10k a Said 119 a month on a 1500 ram 3995 down on a lease for 24 months. I had the money down and they refused to sell me truck bellow 337$ 36 months 10k a year. Wasted time going here i will never go there and please no one else i hope falls for the tricks. My salesman was dereck if you see him just leave he is very good with the product and can tell you all about it. But its a ploy to make you over pay. More
by Wtfdealers
Employees Worked With
Derek Bouchard
