Bald Hill Dodge Chrysler Jeep

Very friendly and very knowledgeable about automobiles, service and parts and also a pleasure to deal with. Looking forward to a continuing business relationship. Thank you, Bruce Beard Automotiv service and parts and also a pleasure to deal with. Looking forward to a continuing business relationship. Thank you, Bruce Beard Automotive More

I have owned a Jeep Liberty since 2003. Because of age and no problems with the vehicle, my wife and I thought it would be a good time to make the trade for a new one. We visited several dealers and were and no problems with the vehicle, my wife and I thought it would be a good time to make the trade for a new one. We visited several dealers and were not satisfied with the deal or customer service. In Sunday's Providence Journal I saw the Bald Hill Dodge advertisement for a Jeep Liberty, I decided to take one last shot at a purchase figuring that I would walk away empty handed. We were pleasantly surprised as soon as we walked into the showroom at Bald Hill. Our Sales Associate Frank Vescera, Jr. greeted us and immediately made us feel at home. We discussed the vehicle in the advertisement and although it was not what I wanted, Frank showed my wife and I different options that appealed to us. After explaining all the incentives and agreeing on a trade price for my 2003 Liberty, we finalized the deal. From the time we walked into Bald Hill until the time I picked up my 2012 Jeep Liberty, we received friendly and courteous service which meant a lot to us. I look forward to a long and lasting friendship with Bald Hill and with our Sales Associate, Frank Vescera, Jr. If any of my friends or family are ever looking for a new or used car, I will not hesitate sending them to Bald Hill Dodge. James Lombardi More

My wife and I were looking for a SUV due to an accident My wife and I were looking for a SUV due to an accident that day. Not only did we buy one we drove it off the lot that night. The ha My wife and I were looking for a SUV due to an accident that day. Not only did we buy one we drove it off the lot that night. The hard work and attention to details of Lou made this happen. Thank You Raymond and Lucille Scott More

I went to bald hill dodge after going to another dealer that gave me the run around, I went into Bald Nill and Mike V. immediately listened to what I wanted what I needed and why. He did not try to push so that gave me the run around, I went into Bald Nill and Mike V. immediately listened to what I wanted what I needed and why. He did not try to push something else on me, helped me with the financing, worked in a professional and caring manner and I left there feeling like I mattered as a customer. I have already given his card to other fellow employees who have had V. Thank you for running a dealership where the customer is appreciated and respected and where they feel right at home. I was dreading getting a car because of past credit problems and he made me feel at ease and as if I had worth. Mike V. thank you so much for your professionalism and I think you you and Bald Hill as a friend. See you soon. More

Mike and the folks at Bald Hill were a pleasure to work with. Of all the vehicles I've purchased, it was simply the fastest easiest experience. Financing, insurance, reg, plates, etc. were as smooth as cou with. Of all the vehicles I've purchased, it was simply the fastest easiest experience. Financing, insurance, reg, plates, etc. were as smooth as could be. And the price was great - Jeep makes a great product, and Bald Hill sells it well. Cheers More

Mike Vigeant was a great sales person. Called back within a couple hours of leaving a message. Called when he found out anything on our ordered charger. Overall hes a great persone to work with. a couple hours of leaving a message. Called when he found out anything on our ordered charger. Overall hes a great persone to work with. More

Let me start by saying I called and spoke with Kevin about warranty work. He told me numerous times the job was not covered under warranty. I explained I read it in the warranty book but he still told m about warranty work. He told me numerous times the job was not covered under warranty. I explained I read it in the warranty book but he still told me, rudely, it was not covered. After contacting the manufacturer and another dealer, who would gladly have taken the job, I decided to call him back. I spoke to a woman who sais she would check if covered. Kevin called back and guess what, no apology but said it would be covered. I should have stayed away but they are closer and that is who I bought vehicle from. My check engine light came on in the meantime, so they cleared it and told me to drive it and see what happens. It came on again and said it was something to do with the fuel line, or code for fuel. They had the vehicle all day, still not fixed, I picked it up and noticed the fuel tank had quarter tank less than when i dropped off. I went to get gas and now it was overflowing at gas filler. I called and Kevin, being the rude person he is, said had nothing to do with work they did. He told me to go back and have it looked at. Well I took to another dealer, and as they were raising the vehicle on the lift guess what was found? Two clips to crimp my gas lines to check for leaks. Way toi go Bald Hill. They actualy have your initilas on them. What a hack job. And Kevin, the most rude person I ever met that deals with the public. More

I had a great time shopping for a car. painless and actually enjoyable...My salesman, Frank Vescera jr. was very knowledgable and helpful...he was able to answer all of my questions and he worked withi actually enjoyable...My salesman, Frank Vescera jr. was very knowledgable and helpful...he was able to answer all of my questions and he worked within my prioe range without adding pressure...I got a great service package from Steve Rodrigues, and he was also very knowledgable and helpful. He helped to get a managable monthly payment that included a great warranty...I have driven the car a considerable distance and there have been no problems...it was clean and ready to go when I arrived to pick it up...at the last minute the salesman even had air added to the tires so that they were at the perfect pressure...LOL...so get on down to Bald Hill Dodge and buy and a car...LOL... More

After several unhappy experiences at other dealerships seeking a used BMW, it was a pleasure to meet and deal with Mike Vigeant, who is not only a gentleman of long experience, but - most importantly - he seeking a used BMW, it was a pleasure to meet and deal with Mike Vigeant, who is not only a gentleman of long experience, but - most importantly - he actually listened to my circumstances, carried through with taking the vehicle to my mechanic for pre-purchase evaluation, and responded to my e-mail inquiries, thus making the entire process relatively stress free, which is remarkable. Mike was knowledgeable about the Avalon and patient with my request for a short drive before delivery to guarantee that all repairs had been made. All paperwork was in order, the car was ready right on time, and the amounts debited from my bank account, as agreed, were done promptly and without error. In negotiating the price, he demonstrated good salesmanship through logical presentation of the facts that would make this a sound purchase. To his great credit, he applied sense and not emotion. All in all, I was favorably impressed, and I have extremely high standards for customer service when engaging in a transaction involving thousands of dollars. I would enthusiastically recommend Mike to anyone in the market for a vehicle, and I believe in offering praise when warranted. In this instance, it is. Kathryn A. Finnerty West Warwick, RI More

I purchased a new wrangler in record time (aprox I purchased a new wrangler in record time (aprox 30-45min) the price was good and a relaxing experience with no xx , I have only once before had suc I purchased a new wrangler in record time (aprox 30-45min) the price was good and a relaxing experience with no xx , I have only once before had such a pleasurable time buying a vehicle , no pressure . I would highly recomend this dealership More