Bald Hill Dodge Chrysler Jeep

Was a great experience usually when you go in a dealship to buy they come at you like sharks THIS IS NOT THE CASE AT BALD HILL VERY GREAT EXPERIENCE to buy they come at you like sharks THIS IS NOT THE CASE AT BALD HILL VERY GREAT EXPERIENCE More

Louie is a very friendly helpful salesman. Very honest and upfront. It was a pleasant experience and we are very happy with our new vehicle. I would highly recommend Louie if you are in the market for a and upfront. It was a pleasant experience and we are very happy with our new vehicle. I would highly recommend Louie if you are in the market for a new vehicle. More

I had to wait a little while when I walked into the dealership, but it was a Saturday morning and it looked like their full staff wasn't there yet. Anyways, upon being helped, I was quickly out test d dealership, but it was a Saturday morning and it looked like their full staff wasn't there yet. Anyways, upon being helped, I was quickly out test driving my new car. I had done research on it, and had tested other models before that one. Joe was great; very friendly, knowledgeable about the line of car, and the larger landscape of the fiat/chrysler partnership and how it has influenced the new line of cars. The financial stuff was pretty easy, i got the car at a fair price - and they were very up front about the various offers and incentives for buying at that time. It took a while, to no fault of their own, and in about 4 hours from my initial walk-in, I was driving away with my new car. Watching the other associates, I never got the impression that they were being sleazy or sneaky, and that the staff was mostly concerned with getting the person in the car they wanted to purchase. That was awesome. Overall - very positive experience, and as long as Dodge makes cars that I like, I will probably stick to this dealership. More

I couldn't be happier with my experience at Bald Hill Dodge! Bill was very friendly and pleasant to work with. He is a definite asset to your Bald Hill Family! Thank you so much for making my purc Dodge! Bill was very friendly and pleasant to work with. He is a definite asset to your Bald Hill Family! Thank you so much for making my purchase of my 2012 Chrysler Minivan a GREAT one!! More

Charlie did a great job, no pressure, answered every question, returned my calls etc...believe me I have dealt with other car salespeople who I have not been happy with. Great job! question, returned my calls etc...believe me I have dealt with other car salespeople who I have not been happy with. Great job! More

This place has great service! I recently bought a used vehicle from this dealership. I am very happy with the car but after a few days driving it, I noticed it had an issue with the front brakes. I brou vehicle from this dealership. I am very happy with the car but after a few days driving it, I noticed it had an issue with the front brakes. I brought it in, and they replaced the front rotors right away. Stacy Goodman was a big help with getting me a loaner car for the day. About a week later the noise was still there and I brought it back. Greg Palazzo drove the vehicle, with me in the passenger side, and he diagnosed the problem. I got a loaner car in about 10 minutes, and the vehicle went into the shop that day. It was a bigger issue this time, but they fixed it and I was back behind the wheel the next day. Everything was still under warranty and did not cost me a dime. The brakes are great and I am totally satisfied with their work. I've heard many horror stories about car dealerships, and have a few from my own experience, but these people have it right. They deserve respect and they have earned it. I recommend them highly. More

We had two cars that we test drove. During the test drive our salesman, Lou Ruggieri provided us with details about each car and answered all of our questions which helped us to make our final decision drive our salesman, Lou Ruggieri provided us with details about each car and answered all of our questions which helped us to make our final decision. Lou was able to wrap up all the paperwork within a reasonable timeframe. Overall, it was a very pleasant experience. More

I came in with a very specific budget and Joe was very honest and forthcoming with the vehicles I could purchase. After a test drive, I left to investigate another dealer (Metro Chrysler) and quickly fou honest and forthcoming with the vehicles I could purchase. After a test drive, I left to investigate another dealer (Metro Chrysler) and quickly found out the differences in dealerships. Metro was showing me vehicles that were double my budget price. Whenever Metro showed me a vehicle, I asked if this was in my budget, and the responce I got was that I neede to be flexable. Isoon called Joe back to say I was on my way back. The car I had test drove was ready and filled up within an hour. Steve made the paperwork very easy and I was driving my new car within 30 miutes. Kudos to the team at Bald Hill for working within my budget and making me a very satisfied customer. More

The staff was friendly and informative. They updated me on the status of my purchase throughout my time on the sales floor. They worked above and beyond to see I was given the car I needed without financia on the status of my purchase throughout my time on the sales floor. They worked above and beyond to see I was given the car I needed without financially draining me. More

Dustin was very helpful and intuative.Test ride took in all types of roads unlike other dealers.Final price was what i was looking to pay.I received the car fully cleaned and ready to go! all types of roads unlike other dealers.Final price was what i was looking to pay.I received the car fully cleaned and ready to go! More