Bald Hill Dodge Chrysler Jeep

Excellent staff Just picked up my new Ram 1500 Sport from Bald Hill Dodge. Lou Ruggieri and Steve Rodrigues found me the exact truck I was looking for 300 miles away Just picked up my new Ram 1500 Sport from Bald Hill Dodge. Lou Ruggieri and Steve Rodrigues found me the exact truck I was looking for 300 miles away and had it at the dealership in a matter of days. I couldn't be happier! Lou explained everything in great detail which is great because that U-Connect system does everything under the sun! Thanks again guys and if I know anyone looking for a new vehicle I will definitely send them your way!! More

BEST Dealership for ALL your needs I used the Express Lane for my oil change - I was pleasantly greeted by the biggest smile! Anna Deliz (I had to get her name from dealer website beca I used the Express Lane for my oil change - I was pleasantly greeted by the biggest smile! Anna Deliz (I had to get her name from dealer website because she's not listed here) is probably the BEST employee that has ever assisted me at the Express Lane. She is very friendly & knowledgeable. I have purchased two Jeeps from this dealership - both were great experiences. And thanks to the continued great experiences in their Service Dept I will continue to always do business with Bald Hill Jeep. Keep up the great work / hiring! More

Customers for life!! No wait, great understanding of my needs with the new jeep and price!! My husband and I will be back!! Bob thank you for getting it done. No wait, great understanding of my needs with the new jeep and price!! My husband and I will be back!! Bob thank you for getting it done. More

Unprofessional The salesman seemed like a nice guy - just very unprofessional. I choose not to purchase the 2014 Jeep wrangler because of my experience with him, it The salesman seemed like a nice guy - just very unprofessional. I choose not to purchase the 2014 Jeep wrangler because of my experience with him, it was very uncomfortable. I went elsewhere to purchase the same exact Jeep and it was a much better experience. More

used car purchase Thanks again to Louie and Steve for an enjoyable car buying experience. Real people real prices,your catch phrase is true I would recommend this deale Thanks again to Louie and Steve for an enjoyable car buying experience. Real people real prices,your catch phrase is true I would recommend this dealership. More

Disappointing Experience After purchasing a 2014 Promaster from this dealership, we found a lack of communication from them. The brand new 2014 Dodge Promaster needed to be b After purchasing a 2014 Promaster from this dealership, we found a lack of communication from them. The brand new 2014 Dodge Promaster needed to be brought in 5 times for the same issue. The service department never returned calls, and acted with no urgency to correct the issue. Our commercial vehicle was down each time and on the 5th time, they kept it over night without so much as a returned call to update us about the status. Finally they took the car to Town Fair tire to have it correctly aligned. Turns out the dealers alignment machine was broken for all of this time and they didn't even know it. More

Such a pleasant experience! Thank you! When we got to Bald Hill Dodge, we spent the first few minutes on our own, walking in the lot looking at the new cars. After a few minutes, I noticed When we got to Bald Hill Dodge, we spent the first few minutes on our own, walking in the lot looking at the new cars. After a few minutes, I noticed a salesman in the distance, making his way over. I turned to my husband and said, "Here we go." So this young man makes his way over introducing himself and telling us a bit about the vehicle. His name was Bobby. (Bobby Mudge) I have to say, we liked him right away. We let him know up front that we had 2 cars in mind and one of them was next door at the Kia Dealership. Even though he knew he couldn't sell us a Kia, he was very respectful of this and once he told us a bit about the car we were looking at, we walked over to the Kia dealership. (I'll reserve any comments for the "Kia Dealership" review page) Anyway, as promised, Bobby did call us and as he also promised, he had an amazing price for the car we went to look at over at his dealership. We agreed to come back and test drive it. When we arrived at the dealership, Bob had the car up at the front of the dealership, running, a/c on and ready to roll. I can't say enough about Bobby Mudge, he really is exceptional. He really makes you feel as though you are his main priority and no other customers exist. He goes above and beyond, always making sure we had everything we needed. The entire experience was very pleasant. He's a true professional. With a guy like Bobby Mudge representing their dealership, Bald Hill Dodge is lucky to have him! Gary & Krista More

Simple, Easy, and Upfront I've purchased a handful of new cars in my day, and most of the dealings I've had have been pretty horrible. Now, when I want to buy a car, I get mos I've purchased a handful of new cars in my day, and most of the dealings I've had have been pretty horrible. Now, when I want to buy a car, I get most of the dirty work out of the way online first, before I even consider wasting my time at a dealer (like Metro - worst dealership ever). David V was really helpful in getting me the info I wanted and locating the vehicle I was looking for, and Mike Mardo was great to work with for the rest. He was very friendly and he knew the answers to the questions I had. The whole experience was relatively no hassle, which is huge for me. All in all Bald Hill was a good experience and I'd recommend them to anyone who's looking for a new Jeep. More

New Jeep purchase My wife and I went to Bald Hill Jeep to look at the new Jeep Cherokee for her. It was a busy day there and were handed off to Bobby to help us out. I My wife and I went to Bald Hill Jeep to look at the new Jeep Cherokee for her. It was a busy day there and were handed off to Bobby to help us out. I have to say we love the guy. In the end, we bought the car there in large part because of him. The whole sales experience was actually enjoyable. We were given a fair enough trade allowance, and the options and price she wanted were met quickly and painlessly. They made some modifications to a vehicle in the showroom and had it ready a day earlier than we expected. It was the end of their business day when we went in to pick it up (technically closed before we were done), and yet Bobby made sure that everything was all set from our insurance card he had rush emailed from our agent, to syncing our phones and answering any questions we had. Professional, no pressure, and knowledgeable. My lease is up in 6 months, and without hesitation I'll be going to Bobby. More

Friendly and Professional Working with Bald Hill Jeep and Bobby Mudge was a very positive car dealership experience. Bobby and the other staff members were friendly, professio Working with Bald Hill Jeep and Bobby Mudge was a very positive car dealership experience. Bobby and the other staff members were friendly, professional and very accommodating to my needs. Highly recommended! More