Bakersfield Chrysler Jeep FIAT

Good Customer Service/Horrible dealing with previous loan They were able to pay off our loan and get us into a new car. I give kuddos to the finance manager for working on getting us a payment that we were lo They were able to pay off our loan and get us into a new car. I give kuddos to the finance manager for working on getting us a payment that we were looking for even after we had already signed a contract. I have to say they took closet a month to pay off the car we traded-in causing stress on us. Was afraid our credit would be affected. More

Love that new car smell! We just drove our new Chrysler 200 home today and it was a thrill. We were very pleased with the attention David G, the salesman, gave us. He thorou We just drove our new Chrysler 200 home today and it was a thrill. We were very pleased with the attention David G, the salesman, gave us. He thoroughly explained the features of each 200 model, as well as those of the LTD we bought. He made a point of introducing us to staff in each department so that we would feel comfortable bringing the car in for servicing. He and the sales manager Brad were quite willing to match the discount offered by another dealership. All in all, it was a pleasurable experience--no haggling at all. Thanks, David! More

awesome experience We went just looking not trying to buy anything when we came along an awesome man named david. He hooked it up! Now were driving in a new Chrysler 201 We went just looking not trying to buy anything when we came along an awesome man named david. He hooked it up! Now were driving in a new Chrysler 2015 200 and we love it all to the help of david. More

my experience at bakersfield Chrysler Jeep Walter Figueroa was my sales man he wasnt pushy very helpful and attentive. The manager Brad i believe was his name was also amazing. Joe from finacin Walter Figueroa was my sales man he wasnt pushy very helpful and attentive. The manager Brad i believe was his name was also amazing. Joe from finacing was also very helpful and informed us of everything he was doing anf what we were signing. Overal outstanding customer service best i have ever experienced 1000% recommendable will definitely go back. Thank you very much to all the staff of bakersfield chrysler jeep thatd helped me get my dream car More

The best deal on a Town & Country Sami Ayoub went out of his way to make us a screaming deal on a 2014 Chrysler T&C...After we first test drove this vehicle and went to two other deale Sami Ayoub went out of his way to make us a screaming deal on a 2014 Chrysler T&C...After we first test drove this vehicle and went to two other dealerships to compare pricing and trade in allowances, he beat them all by a large margin. Some of the nicest people at this dealership namely, Joe and Maribelle in Finance, the 2 Davids, don't know their last names and others whose names I've forgotten. Always willing to answer your questions and to be helpful. This is a nicely organized and clean showroom as well as the outdoor parking for the new cars. Plenty of sales people on duty...Each time we visited the dealership over 3 days, we were greeted by the friendly staff right after parking and when we asked them for Sami Ayoub they went and found him for us. More

Went in to look at a Jeep Compass already knew what i wanted. There were no salemen avaliable to help me. I had to wonder around the lot and find my own car then i had to send my mother to find a salemen wanted. There were no salemen avaliable to help me. I had to wonder around the lot and find my own car then i had to send my mother to find a salemen because no one evr approached us or even asked me did i need help. After waiting nearly an hour finally got a salesperson to help. When going to go purchase my insuance we got bounced around when calling the dealship and and blind transferred to the Fiat dealship who said they could not help to tell me who financed my car. Also, call was never returned to infor me who was the lien holder onmy car so i will have to wait to turn my insurance infor into the bank who financed my car. Even my insurance agent became fed up with getting the run around. If i didn't already know what i had wanted then i probbaby wouldn't have came to this dealer. I have complaints about my salesman he did his job once i finally got helped. More

The dealership is embarrassing, dirty and worn out looking. The sales dept have tables set up against the front windows with no privacy or tools for the sales people to use in the sale of the vehicle. looking. The sales dept have tables set up against the front windows with no privacy or tools for the sales people to use in the sale of the vehicle. If they need to figure something out they have to run back and forth to the sales dept to find out info which doubles your time just to get a quote. I told the salesman which vehicle and color I wanted. Came back with $12000 down and $400 per mo with excellent credit which I have. If I was going to put that much down I would buy the darn thing. Explained that wasn't what is on the website. He ran back to sales and the manager came out and asked which website I had seen, I told him the manufacturers and the total price for my area on the limited was less than $37000 with a lease less than $500. Sales mgr came back with $4000 down and $542 per mo and price of car was $44000 due to destination charge he said. Sorry dest charge is less than $1000 so where are you coming up with the large increase? While the salesmen were very friendly, I don't think that they were trained in the product , financing or leasing and were overly disorganized. Loved the vehicle but sad that I will have to return the vehicle to this dealership for service. Overall the look and cleanliness of the dealership, the disorganization of sales staff and manager can't save the sale so I will go to another manufacturer. More

I've had my car for a month and been having problems since I bought it. The noise I heard on the passenger I thought was coming from the glove box, but as the days progressed it got louder and then a sm since I bought it. The noise I heard on the passenger I thought was coming from the glove box, but as the days progressed it got louder and then a smell like burning rubber, needless to say the axel on the passenger side is messed up. I originally went to buy a new car but bought a used var instead, I trusted them because it was out was bakersfield Chrysler Jeep and I wouldn't get played but I was wrong. If your buying a used car fro.m the buyer beware. I dealed with Martin in Sales and Rommel in financing, I will never purchase a car new or used from them again. The wasn't worth what I paid for AT ALL!!!!!!! The carmaxx print out they have me was wrong, when I went and checked myself so don't believe that either. The passenger flys open all the way and my passenger or I didn't know and hit a parked car when the door went flying open. I know I should have checked out the Jeep better so my fault right? Maybe so but NEVER AGAIN!!!! More

Failed to return call as promised. I called JR and he asked me to hold the line and in doing so the call was disconnect. I called several time again and received voice mail. This is totally unacceptabl asked me to hold the line and in doing so the call was disconnect. I called several time again and received voice mail. This is totally unacceptable. More