3101 Cattle Dr
Bakersfield, CA 93313
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I took my Jeep renegade in to be fixed because it was overheating so they said it was the radiator and it needed replaced so I replaced it at $2500.00. But they had to drain my AC I got it back and my AC quit working so I took it back the diagnosed it as being my ac compressor and wanted me to paying 2500.00 more dollars to fix it so I said no I took it elsewhere and they never refilled my AC to begin with so I would not recommend taking your vehicle to them
They told me since I didn't buy from them, that I was not a priority. Had my new vehicle (500 miles) in for over 2 1/2 weeks while they tried to figure out the start-stop feature that stranded us. Communication is non-existent and we had to go to the dealership in order to talk to anyone about the status. Once returned it was dirty and their was a chip and scratch in the paint (2 different places). Wagoneer services (special attention for wagoneer owners) level III has not been able to contact the dealership or the district manager in over 4 weeks. My issues have been elevated to service level III which is supposedly their top service level with ultimate authority to no result. The service is poor and the jeep corporate support has no authority or communication. Really disappointed in service and communication. Really sad because I like the Wagoneer but it has some issues and I can't get service.
This dealership is the worst. I bought a car from them in 2015. Once they sell you a car they treat you like dirt. Their only goal is to separate you from your money. For instance I was promised oil changes for a period of time. I had to argue with them the first time I took my car in for the promised service - they finally changed the oil with no charge, but I was not able to get them to honor their promise after that. I can pay for an oil change - the problem for me is their dishonesty. The service get much worse after that - Recently they had my car for almost two weeks and charged $4000.00 for repairs. I am still having problems with what they claimed they repaired. Do not buy a car from this dealership.
Sold me a lemon I wouldn't recommend them too anyone they go back on their word as far as honest dealers and salesman
They go above & beyond in service but most of all HONESTY. David in the service department kept us well informed & worked very hard for us. We have a 2012 Chrysler 200 with a lifetime warranty. Every time we take it in we are very pleased with the dealership & Damlier. Thank you for many years of service! Mike & Ann Leffler.
This is by far thee WORST dealership ever!!! I repeat do not go to this dealership!!!! Worst service ever and I truly regret buying a Jeep here. I repeat DO not go to this dealership!!!! I don’t even recommend any stars for them that is how bad of service they are!!!
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