Baker Nissan

A waste of time !!! The experience I had at Baker Nissan was the worst experience at a dealership I have ever had. The salesman that called me (Kelsie Roushan) assured me The experience I had at Baker Nissan was the worst experience at a dealership I have ever had. The salesman that called me (Kelsie Roushan) assured me that I was approved for zero down and that I would not need a co-signer I stress to her that my time is valuable to me and that I do not have time to waste so was this deal concrete, and she assured me that it was. When I arrived at the dealership it was a totally different story. In fact Kelsie Roushan did not come out and greet me in fact throughout the whole process. Instead some random salesman came out to get my information and to also give me the news that I would need a co-signer. As soon as I heard that I politely gather my things and left without saying anything to him or anyone else in that building. My advice to anyone interested in buying a Nissan do not consider Baker Nissan off of 290 or Northwest Freeway you'll be totally wasting your time. More

Regarding car service I feel to bed when I going to service they told me i will change oil and rotation check your wheels after service they massed up my wheels rotation an I feel to bed when I going to service they told me i will change oil and rotation check your wheels after service they massed up my wheels rotation and i go back to complaining regarding these the agent say you need to wheel alignment of your car in your last service i just change your oil in car that means they lie about check every thing. So don't like service of car. Not satisfied. More

Excellent experience at Baker Nissan Have been great to know Baker Nissan. It was a wonderful dealing from part of Mr. Gabriel Hernandez. He really helped my wife and I to choose the car Have been great to know Baker Nissan. It was a wonderful dealing from part of Mr. Gabriel Hernandez. He really helped my wife and I to choose the car we wanted and desired. Thank you very much Baker Nissan. We will recommend always Mr. Gabriel Hernandez for be so nice with us and help us in every moment. More

Very fast and friendly I drive 45 minutes just to get to baker Nissan. The staff is always friendly and they are fast. I usually deal with Barry and he's a nice helpful effi I drive 45 minutes just to get to baker Nissan. The staff is always friendly and they are fast. I usually deal with Barry and he's a nice helpful efficient person. More

Purchase of my 2017 Murano I can not express enough my gratitude for this dealership. I have had the most wonderful experience at Baker Nissan since my first purchase in 2015. T I can not express enough my gratitude for this dealership. I have had the most wonderful experience at Baker Nissan since my first purchase in 2015. Today I purchased my dream car the Murano SL , There are many to thank for this wonderful experience, Brad B, Cesar T, Barry in service, Joshua in finance and please forgive me if I forgot someone. I will be a forever customer, thank you all for making me feel like family. And I would like to thank Mr. Baker for putting together a wonderful staff throughout this dealership. Thank you, Melinda Ross More

Excelent service Best customer service in all department's no waiting time and very nice reps and best of all you don't feel pressured at all. Best customer service in all department's no waiting time and very nice reps and best of all you don't feel pressured at all. More

Voluntary recall and recommended service My visit with the service department is always easy and convenient. Augustine was very helpful. I will recommend this dealership and Service departmen My visit with the service department is always easy and convenient. Augustine was very helpful. I will recommend this dealership and Service department to everyone. More

Everyone was great, they collectively worked to make my new. They made the experience worth having. They were knowledgeable, professional and fun. Made a long process easier. They were all ready to step in and o They made the experience worth having. They were knowledgeable, professional and fun. Made a long process easier. They were all ready to step in and offer help. I was pleased and impressed with Baker. This is my third Nissan. More

Service of my Munro When I first arrive to service department Barry was their to greet me with a warm and friendly smile. I told him I was here to get my first initial oi When I first arrive to service department Barry was their to greet me with a warm and friendly smile. I told him I was here to get my first initial oil change since my purchased last October. He asked for my key and immediately went out to read my milage and a few other things. Although Nissan offers a courtesy car wash I didn't know at the time, I wasn't in the need of one I told they left to much water on my car and my tires weren't armor oil down. Barry saw the spots and immediately took my car back and had them to read wipe down my car and put some armor oil on my tires. The overall service of my car was Awesome and I thank Barry T. For being a great service advisor. More

Fraudulant finance department My 86 year old mother who is on a Social Security was pressured into a car sale. My older brother (^5 years old) who is also on disability was not ab My 86 year old mother who is on a Social Security was pressured into a car sale. My older brother (^5 years old) who is also on disability was not able to get financing. He brought my mother to ththe dealership and the finance department kept her in the office for 5+ hours until they ran her credit. She has a score of 450 and really bad credit record. They did not check any income proof and took no money down. They told her the price of the car was $16,000 but the finance amount was $22,000 with 9.99 interest for 6 years! My mother can barly drive and my brother is diabetic on dialysis and cannot see very well. I am trying to understand how this dealership could have sold this car to my mother with bad credit and no income and NO MONEY down. Seemed like they just wanted to make a sale at any cost. I cannot get the dealership to call me back (Brad Baker). I have turned them into GM finance who is started an investigation. Also reported them to Nissan Consumer Affairs. I want the dealership to undo the deal. The car is sitting in my driveway until I speak with the dealer so hopefully they take the car back and undo the deal. Don't deal with these guy - will do anything for the sale.... More