Back

Baker Nissan

Houston, TX

4.8
1,313 Reviews

19630 Northwest Freeway

Houston, TX

77065

Directions

By Type

1,313 Reviews of Baker Nissan

May 31, 2016

Average Our salesperson Kay was very nice unfortunately it did not seem we got the best deal for a Nissan Rogue or Altima that we were looking for my 16 year More

by TimC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kay Rotibi
May 28, 2016

Good People I bought my car here and would not take it any other place for service.They treat you well even after the sale and appointments are kept More

by Deb in Katy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mack Smith
Jun 01, 2016 -

Baker Nissan responded

Thank you Deb for your excellent review. We here at Baker Nissan strive for 100% customer satisfaction in sales, service, and collision. Let us know if there is ever anything you need. Thank you again. Carl Baker Manager

May 24, 2016

Excellent Service I had a tight budget and needed two cars, Sammy Vela and Shawn Kennedy were amazing and patient with me and I walked away with two fantastic cars! Vic More

by Christina M.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sammy Vela, Shawn Kennedy, Victor Solis
Jun 01, 2016 -

Baker Nissan responded

Thank you Christina for your excellent review. We here at Baker Nissan strive for 100% customer satisfaction in sales, service, and collision. Let us know if there is ever anything you need. Thank you again from Baker Nissan, Sammy, and Shawn. Carl Baker Manager

May 16, 2016

Certified what??? I had seen a certified Murano on the internet. Price was midrange to high comparing Kelly Bluebook. We drove quite a way to test the car felt it was More

by Redfish1
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
"To the unknown Salesman"
May 13, 2016

The worst expereince I've ever had THE WORST Experience I've had in car buying experience. I had the unfortunate experience of having my car totaled, so was in the market for a 2016 Nis More

by wilbgr8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kyle and Alex
May 11, 2016

Power booking a used car sell to get bank loan approved On 4/23/16 my son,dad and myself went to seek a purchase for a 2014 Nissian Altima for the online price of $12,633.00. We met with sales rep Johnathan More

by Young19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Johnathan Robinson/sales rep and John Miles/ Finance
May 31, 2016 -

Young19 responded

I would like for this review placed to the public to know that there are sales reps at Baker Nissian taking advantage of consumers looking to a good experience in purchasing a vehicle. Buyer aware, this is how I was able to find out what consumers experienced also. Thank you allowing this website to give us opportunities to state true experiences for the public to see for themselves.

May 31, 2016 -

Young19 responded

I would like for this review placed to the public to know that there are sales reps at Baker Nissian taking advantage of consumers looking to a good experience in purchasing a vehicle. Buyer aware, this is how I was able to find out what consumers experienced also. Thank you allowing this website to give us opportunities to state true experiences for the public to see for themselves. The date of purchase was a typo, it was on 3/23/16.

May 04, 2016

Star reviews for Star Norris Hello I absolutely love the way Star handles me as a customer. She is very professional and courteous. She respectfully greets you and make you More

by linda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Star Norris
Jun 01, 2016 -

Baker Nissan responded

Thank you Linda for your excellent review. We take every review and customer seriously and are very excited to see you had a truly exceptional experience with Star. She is one of our best sales people here at Baker Nissan. She will love to see this great review. Please let us know if there is anything we can do in the future. Thank you. Carl Baker Manager

April 25, 2016

Worst experience trying to purchase a new vehicle I talked to Yevette fir 3 weeks about buying a new truck from her company. She advised me i was pre-qualified fir $22,000.00. She said all I had to More

by Mark Capozzelli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Yevette and Chris
April 14, 2016

Superb Customer Service This dealership has always given me excellent service. Shaun Hazeley is the best at making me feel comfortable with the repairs and with making sure I More

by MEJones-Hatton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun Hazeley
April 12, 2016

Good Faith repair My car was out of warranty by 1200 miles. Luis Castillo went to bat for me with the warranty company so that it was a covered repair. He saved me $1 More

by Kari5653
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Castillo, Kevin Jeon
...
73
...