Baker Nissan

Good Faith repair My car was out of warranty by 1200 miles. Luis Castillo went to bat for me with the warranty company so that it was a covered repair. He saved me $1 My car was out of warranty by 1200 miles. Luis Castillo went to bat for me with the warranty company so that it was a covered repair. He saved me $1300 - thank you so very much! More

A change in attatitude I normally drop my car off for service because I dislike the continued sales pitch from service writers after your car is services for what ever. Bake I normally drop my car off for service because I dislike the continued sales pitch from service writers after your car is services for what ever. Baker Nissan is so different and made the experience pleasant and services sales pitch free. They did give me a printed inspection report that disclosed what should be done. But asked me to take it home and review it at my leisure. Thank you Luis Castillo at Baker Nissan for treating me like a customer and not like s turkey on a platter trying to carve off as much money off me as possible. More

Excellent Customer Service I usually don't like to deal with Auto dealerships for service or repairs other than purchasing, but I must say that Baker Nissan has completely chang I usually don't like to deal with Auto dealerships for service or repairs other than purchasing, but I must say that Baker Nissan has completely changed my attitude. Not only did they provide quality work, but my service advisor Barry Thomas made sure I was well taken care of and informed me about a recall on my vehicle I wasn't aware of. I would most definitely recommend my friends and family to this dealership and to Barry Thomas for assistance with their vehicles. More

Best experience. 2016 Murano Everyone was super nice and helpful!! Devin, Todd, and victor in financing. Devin even went to another dealership to get my car.. I never felt pressu Everyone was super nice and helpful!! Devin, Todd, and victor in financing. Devin even went to another dealership to get my car.. I never felt pressured, They made me feel comfortable and I knew they would get me a good deal. I could see the team work being shown that day!! Awesome feeling... More

Julie Hatter is an excellent person to work with! She's so good that we followed her from NW Dodge to Baker Nissan, just so she could put us in a 2nd vehicle. is an excellent person to work with! She's so good that we followed her from NW Dodge to Baker Nissan, just so she could put us in a 2nd vehicle. More

Snake Oil Salesmen - pay attention to details! I have purchased 7 cars in my lifetime and this was by far the worst experience I have ever had. You agree on a price and then they try and manipulate I have purchased 7 cars in my lifetime and this was by far the worst experience I have ever had. You agree on a price and then they try and manipulate the numbers to get you to sign on the dotted line for a higher price. Don't let them play games with Delivery Fees, Security Protection and Nissan Discounts/Rebates. Also, make sure you get the finance rate in writing BEFORE you head upstairs to Finance because they will try and change it on you. The sales department will also tell you the Finance department is "a different department" and they have no control over each other. When you get to the Finance and Warranty department, don't let them try and sell you any warranties unless the warranties are already pre-printed with documented pricing. When I asked to see what was included in the basic warrant I was told I could read that later in the "Owners Manual" - are you kidding me? Overall, I felt like I was swimming with a bunch of sharks. More

Excellent Customer Service After a horrible experience at a different Nissan dealership, Baker turned it around in the same day and made it painless! At the recommendation of a After a horrible experience at a different Nissan dealership, Baker turned it around in the same day and made it painless! At the recommendation of a friend, we drove straight to Baker Nissan after walking out on the other dealership and Julie made it possible for us to drive out of the lot that night with the exact car we wanted with zero issues. More

Excellent Service I took my car in for an oil change and to have my brakes inspected. Barry Thomas assisted me and was extremely helpful and very thorough. He kept me a I took my car in for an oil change and to have my brakes inspected. Barry Thomas assisted me and was extremely helpful and very thorough. He kept me advised of the progress being made in checking my vehicle's problem and had the issue double checked to be sure. Great customer service! More

Service Crew Is #1 I have a 2008 Versa that is a tough little car. I REFUSE to take it anywhere else but here, specifically to my dream team of Kevin and Adam. They ar I have a 2008 Versa that is a tough little car. I REFUSE to take it anywhere else but here, specifically to my dream team of Kevin and Adam. They are always honest and up front about what needs to be fixed right now (and why) and what can wait until the next oil change. NOBODY deals with my car except these two guys and nobody does it better. More