
Baker Nissan
Houston, TX
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1,314 Reviews of Baker Nissan
Very professional Julie was very helpful and everything was done and easy. Gave me a few different links of some options, everyone was polite when I came in. Thumbs up Julie was very helpful and everything was done and easy. Gave me a few different links of some options, everyone was polite when I came in. Thumbs up baker Nissan thank you for your help. More
Extremely helpful and honest.. Came in on a Friday to do some car browsing, not really looking for anything specific.. approached by salesman Vanessa who immediately made me feel li Came in on a Friday to do some car browsing, not really looking for anything specific.. approached by salesman Vanessa who immediately made me feel like a valued customer even though I told her I was just browsing. Didn't really have anything specific in mind but she was able to guide me towards the vehicle I wanted..had a lot of questions which she was surprisingly able to answer no problem... Didn't want to purchase that day but the salesman was so convincing that I couldn't find a good enough reason not to buy.. Overall it was a fairly quick process with excellent salesman/woman, Venessa, and the service and speed in which I was helped was phenomenal.... Would definitely recommend buying from here and probably will purchase another vehicle in the future... More
Best and the nicest person ever She was very informative and friendly. She never came off pushy and she made me feel very comfortable with my purchase. I was in and out with in 3 hou She was very informative and friendly. She never came off pushy and she made me feel very comfortable with my purchase. I was in and out with in 3 hours!! I would recommend her to everyone. Thank you venessa for my 2016 nissan sentra!!!! More
Service Rogelio did an excellent job! He was courteous and professional. He reviewed services before and after making me feel confident that my car was in go Rogelio did an excellent job! He was courteous and professional. He reviewed services before and after making me feel confident that my car was in good hands. More
Returning for an automobile recall. Barry Thomas was very polite and fair. He was a young man that allowed my experience this time to be quite comfortable and respectful. Everything wa Barry Thomas was very polite and fair. He was a young man that allowed my experience this time to be quite comfortable and respectful. Everything was done and completed fast and easy. Michele Landry More
Mack in the Service Dept was great in helping me with routine maintenance. He was polite, informative and helped me get in and out in a decent time period. Great guy...good customer se in helping me with routine maintenance. He was polite, informative and helped me get in and out in a decent time period. Great guy...good customer service. More
Deceptive pricing practices While searching for a new Nissan NV SL, I found Baker Nissan's listing on KBB for the exact vehicle I am looking for at a good price. So, hopeful, we While searching for a new Nissan NV SL, I found Baker Nissan's listing on KBB for the exact vehicle I am looking for at a good price. So, hopeful, we call to inquire about the vehicle, and the salesperson begins explaining that the price I see listed can't be the real price because it is listed under MSRP. I don't enjoy being talked down to, and I know what MSRP is and I would NEVER pay that. The salesperson seemed to imply that it was a general listing and that KBB couldn't know the real price, so I corrected them by explaining that this was Baker Nissan's listed price on THEIR post which even listed the vehicles stock and VIN #, so this was no general post or mistake on KBB's part. It appears they like to advertise good prices just so they can sucker you in and then try to charge you more. Extremely unethical practices leading to a huge waste of my time. Not only that, but I tried to talk to a manager and they sent me to an automated directory. Called back and instead of the manager, they transferred me to the original salesperson who didn't seem to know what they were talking about. Unfortunately that leaves this review as my only recourse and warning to others. More
Excellent service Fast and easy!!! Excellent service thanks a lot for the great services and keeping it. Great staff attention, great facility, nice waiting room an Fast and easy!!! Excellent service thanks a lot for the great services and keeping it. Great staff attention, great facility, nice waiting room and complementary wifi More
First Class Service!! I was at the collision center to get my car scratches fixed. Ashley Mount come over to assist me. My first impression was wow, definitely first class I was at the collision center to get my car scratches fixed. Ashley Mount come over to assist me. My first impression was wow, definitely first class treatment! I told my husband, "Mercedes Benz services can't even compare to this!" Ashley did an estimate for my car and told me it would take five minutes, sure enough it took five minutes. I had to go so I left afterwards and communicated with her throughout the day. She was so responsive in answering all my questions and made sure I was okay with each step that we would take for the repairs. Her communication skills, grace and professionalism throughout the process was fantastic! She took care of my loaner and, and I got my car back in no time! My collision repair was done by , and my god, not only is the job amazing, but it came with a lifetime warranty!!! The cost? A few hundred below the estimates that I got from other places!! Yes and this is on a Mercedes Benz. Apparently Baker Nissan collision repair center have certified employees who have previous experiences working on Mercedes Benz! More
Awesome Experience!! I got my awesome 2016 Nissan Maxima from Baker Nissan a few days ago! I was nervous coming into this because this was my first time buying a car. I fi I got my awesome 2016 Nissan Maxima from Baker Nissan a few days ago! I was nervous coming into this because this was my first time buying a car. I first called in and spoke to Kelly Ramirez, who helped to streamline the entire process. When I came in, everyone was so nice to me here. I had gone to a few other places that wanted to give me a ridiculous price, but the sales manager, Rodney, took the time to listen to me and helped me find the Maxima I wanted while staying in my budget. Sooooo excited!! More