Baker Nissan

Worst experience trying to purchase a new vehicle I talked to Yevette fir 3 weeks about buying a new truck from her company. She advised me i was pre-qualified fir $22,000.00. She said all I had to I talked to Yevette fir 3 weeks about buying a new truck from her company. She advised me i was pre-qualified fir $22,000.00. She said all I had to do was come in and pick the one I wanted and it would take 30 min to complete the transaction. I arrived at the dealership and asked for her, a gentleman went into her office and advised her I was there. I never did see her. Chris good guy introduced himself and said he would help me. I advised him Yevette said they would match David McDavids price. Chris went to the sales manager and he said they would not match it. I spent 3 hours there and left without a vehicle. Yvette should be released from her position for falsly representing Baker Nissan. I will be purchasing a truck from Robbins Nissan. More

Superb Customer Service This dealership has always given me excellent service. Shaun Hazeley is the best at making me feel comfortable with the repairs and with making sure I This dealership has always given me excellent service. Shaun Hazeley is the best at making me feel comfortable with the repairs and with making sure I'm satisfied with whatever work needs to be done. If I'm not sure about something he's willing to explain why certain services need to be done at a particular time and which services can wait until my visit. He also makes sure that if my wait time will be lengthy that a shuttle driver is available for drop off and pick up which is also a great convenience for me. More

Good Faith repair My car was out of warranty by 1200 miles. Luis Castillo went to bat for me with the warranty company so that it was a covered repair. He saved me $1 My car was out of warranty by 1200 miles. Luis Castillo went to bat for me with the warranty company so that it was a covered repair. He saved me $1300 - thank you so very much! More

A change in attatitude I normally drop my car off for service because I dislike the continued sales pitch from service writers after your car is services for what ever. Bake I normally drop my car off for service because I dislike the continued sales pitch from service writers after your car is services for what ever. Baker Nissan is so different and made the experience pleasant and services sales pitch free. They did give me a printed inspection report that disclosed what should be done. But asked me to take it home and review it at my leisure. Thank you Luis Castillo at Baker Nissan for treating me like a customer and not like s turkey on a platter trying to carve off as much money off me as possible. More

Excellent Customer Service I usually don't like to deal with Auto dealerships for service or repairs other than purchasing, but I must say that Baker Nissan has completely chang I usually don't like to deal with Auto dealerships for service or repairs other than purchasing, but I must say that Baker Nissan has completely changed my attitude. Not only did they provide quality work, but my service advisor Barry Thomas made sure I was well taken care of and informed me about a recall on my vehicle I wasn't aware of. I would most definitely recommend my friends and family to this dealership and to Barry Thomas for assistance with their vehicles. More

Best experience. 2016 Murano Everyone was super nice and helpful!! Devin, Todd, and victor in financing. Devin even went to another dealership to get my car.. I never felt pressu Everyone was super nice and helpful!! Devin, Todd, and victor in financing. Devin even went to another dealership to get my car.. I never felt pressured, They made me feel comfortable and I knew they would get me a good deal. I could see the team work being shown that day!! Awesome feeling... More

Julie Hatter is an excellent person to work with! She's so good that we followed her from NW Dodge to Baker Nissan, just so she could put us in a 2nd vehicle. is an excellent person to work with! She's so good that we followed her from NW Dodge to Baker Nissan, just so she could put us in a 2nd vehicle. More

Snake Oil Salesmen - pay attention to details! I have purchased 7 cars in my lifetime and this was by far the worst experience I have ever had. You agree on a price and then they try and manipulate I have purchased 7 cars in my lifetime and this was by far the worst experience I have ever had. You agree on a price and then they try and manipulate the numbers to get you to sign on the dotted line for a higher price. Don't let them play games with Delivery Fees, Security Protection and Nissan Discounts/Rebates. Also, make sure you get the finance rate in writing BEFORE you head upstairs to Finance because they will try and change it on you. The sales department will also tell you the Finance department is "a different department" and they have no control over each other. When you get to the Finance and Warranty department, don't let them try and sell you any warranties unless the warranties are already pre-printed with documented pricing. When I asked to see what was included in the basic warrant I was told I could read that later in the "Owners Manual" - are you kidding me? Overall, I felt like I was swimming with a bunch of sharks. More

Excellent Customer Service After a horrible experience at a different Nissan dealership, Baker turned it around in the same day and made it painless! At the recommendation of a After a horrible experience at a different Nissan dealership, Baker turned it around in the same day and made it painless! At the recommendation of a friend, we drove straight to Baker Nissan after walking out on the other dealership and Julie made it possible for us to drive out of the lot that night with the exact car we wanted with zero issues. More