
Baker Nissan
Houston, TX
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1,315 Reviews of Baker Nissan
I brought my 2009 Maxima for an oil change and tire rotation. I also asked if they could look at why my tire sensor, which flickered a few days before. I had had work done at the body shop months befor rotation. I also asked if they could look at why my tire sensor, which flickered a few days before. I had had work done at the body shop months before, and the tire sensor had to be readjusted. I didn't have an appointment. I was greeted by a polite attendant, who asked me to wait for a service advisor. I didn't have to wait long in the driveway. David Bentz (service advisor) took my information and was very friendly and professional. I went in to wait. He gave me updates twice throughout the service and told me about issues found while they were servicing my car. I chose to go only for the air filter change. He personally came to tell me that he had dropped off my paperwork at the counter and I was ready to go. My car was also washed. I was very satisfied with the entire experience. The Service waiting area is also new and clean. ALL of my previous experiences at Baker Nissan North Service Dept have been outstanding. I don't take my car anywhere else for oil changes. More
Our experience was in dealing with Vanesssa Richards. Mrs. Richards was an outstanding sales associate in tending to our needs for purchasing our new Nissan Pathfinder. Although there was confusion on Mrs. Richards was an outstanding sales associate in tending to our needs for purchasing our new Nissan Pathfinder. Although there was confusion on the part of the dealership in the price on the unit we were interested in and specifically came to Baker Nissan to purchase, ultimately, we were able to settle on a price for the car. In general, I find the car buying experience tedious, and unnecessarily long. Vanessa did her best to go the extra mile in easing the pain typically involved. I'd definitely consider purchasing a car from her in the future, regardless of the dealership she worked for. More
I am very pleased with the vehicle I purchase.I would have to say that my experience with the team of people that had assisted me throughout the beginning and end of the purchase is what made the real di have to say that my experience with the team of people that had assisted me throughout the beginning and end of the purchase is what made the real difference.For the first time I experienced the true value of customer service.Kyle N,Mike C,Felipe G,and Michael L, handled our situation in a very kind and concerned professional manner throughout our purchase.And not one time did I feel like they were being tricky or dishonest about what was asked.Other dealership experience,they smile at you,sell a car,and hurry to take your money and that's it."Truly Exceptional Purchase Experience?" "Exceeds your expectations?" The team of people listed that provided our experience,are the ones who define that.I definately recommend anyone who is looking to purchase a vehicle,to go visit and ask to speak to any of who I listed and experience it for yourself. More
Rod Deason is an outstanding sales consultant. His expertise enabled me to make a decision without going to other dealerships. He is the best! He conscientiously answered all of my questions and encou expertise enabled me to make a decision without going to other dealerships. He is the best! He conscientiously answered all of my questions and encouraged me to contact him if I had any in the future. He expedited the purchase as smoothly as possible. I am so thankful I had the opportunity to have such a positive experience. More
I was reference to Gabriel Hernandez after loosing my 2013 Nissan Pathfinder with only 5000 miles in a car accident. He was really great and was able to get in a new 2014 full loaded almost at the same p 2013 Nissan Pathfinder with only 5000 miles in a car accident. He was really great and was able to get in a new 2014 full loaded almost at the same price that I paid for my 2013. He did a great job and had been monitoring after the sale to ensure everything works great. Also Dain Whyte did a great job with all the paperwork. The process was very quick and very informative. All the people working on this dealer was also very friendly, always checking to see if we needed anything and validating everything was great. I will highly recommend this dealer to anybody looking for a Nissan. I will go back to that dealer with no doubt if I need to go for a new car sometime in the future. More
I have rated this dealership so "highly" is because it was the best car buying experience thus far in my life (I have purchased 3 new vehicles in the past). My initial contact was via an inter because it was the best car buying experience thus far in my life (I have purchased 3 new vehicles in the past). My initial contact was via an internet inquiry. Venessa (AMAZING SALES CONSULTANT) did a stellar job at contacting me, locating and reviewing various vehicles with the options I desired. She followed up consistently (via both web and phone) and confirmed the appointment, greeted me at the door in a very kind and professional manner. During the test drive, she was very knowledgeable at pointing out the various options of the vehicle (she was very knowledgeable), assisted with negotiating (thank you AWESOME New Sales Mgr Mike Luna and GREAT Finance Mgr Felipe Rodriguez), reviewed all new car info, service info, had my new car washed, detailed, tank filled and ready to drive off the lot at 10:15pm when all was done. I plan to tell my family and friends what a great car buying experience I had. More
I came to Baker Nissan to purchase my 2013 Pathfinder. The selections were great love the variety of colors on the lot. Everyone was outstanding. From The time I walked in door till I took delivery of my The selections were great love the variety of colors on the lot. Everyone was outstanding. From The time I walked in door till I took delivery of my Pathfinder. The features of the vehicle were explained and demonstrated at great length by Eugene which made the purchase that much easier. Breezed through finance and was on the road in a short period of time. I Love my Pathfinder Thank You Baker Nissan Donna More
My Dodge Ram pickup has been through the ringer, especially since it's one of the few 95 models on the road. I've been through a few accidents over the years and Baker Nissan North has been good to especially since it's one of the few 95 models on the road. I've been through a few accidents over the years and Baker Nissan North has been good to me. Damon has taken exceptional care of my truck and helped me keep the old truck going strong and looking good. The staff all seem to want to help make the dealership and service experience a good one. From the Body Shop to the Parts Department, these guys are top notch! Thanks for caring and getting me taken care of so quickly. More
A friend of mine knew I was looking for a used car for my 18-year-old nephew and recommended Rod Deason, a salesman at Baker Nissan North. It was 70 miles RT from me so I decided to call and talk to him firs 18-year-old nephew and recommended Rod Deason, a salesman at Baker Nissan North. It was 70 miles RT from me so I decided to call and talk to him first about the used car selection before I made the trek in Houston traffic. He was very up front and straightforward with me from the get-go about what to expect, very transparent from the start . I decided to make the journey. It was sooooo worth the time and effort it took. Both he and Drew Slay made my car buying experience a worthwhile endeavor. From the warm reception at the beginning to the constant attention during the deal to the closing of the deal, I was a very happy customer. Rod's honesty and integrity is unsurpassed. I will be recommending Rod Deason and Baker Nissan North to all my friends. Thank you, Rod, for all your help. My nephew loves his Nissan Versa! Sincerely, Diana Ramos Friendswood, Texas More
two saturdays ago my family i went to purchase a new vehicle, and we wore looking for something that will fit in our family and our needs. We decided to visit Baker Nissan North. We had an excellent ex vehicle, and we wore looking for something that will fit in our family and our needs. We decided to visit Baker Nissan North. We had an excellent experience and most important was that we found the right vehicle with the help of our good sales person.(Alvaro Martinez) After long the search and finally we got to the financial team that i just want to thank (Felipe Rodriguez) for his help and a really good job that he elaborate with me and given a good explanation of the contract! And ones again am really happy for meeting such grate people! More