Baker Nissan
Houston, TX
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1,272 Reviews of Baker Nissan
Before actually reviewing the folks at Baker Nissan, some context is warranted to fully understand the value of a friendly and knowledgeable staff and the difference they can make. I was browsing vehicles a context is warranted to fully understand the value of a friendly and knowledgeable staff and the difference they can make. I was browsing vehicles at Baker Jackson (as suggested by my wife) to see if anything "caught my eye" before actually heading over to the other dealer where I was planning on purchasing a vehicle. We had bought our previous vehicle here, so we stopped by since it was in our way. From the time the sales man "Iggy" brought out the vehicle to test drive, I was impressed by his grasp of the mechanical features of the vehicle and the fact that he took the time to actually explain them to me. Going back to his desk to discuss pricing, everything started falling into place and he made sure that a deal was possible by entertaining my offer and taking it back to the manager. Even the manager took a moment out of what seemed to be a hectic day, to walk over and discuss some minor details. Needless to say, I decided that the value was very enticing and decided to purchase the vehicle without further thought. The final step in the process was dealing with the finance manager, and he too was as straightforward as could be expected. He made what is typically a very tedious process, seamless and short. I was surely one of the last customers of the day, but he treated me with the same courtesy and politeness as if I was his first in the day. More
This was my third Nissan purchased from Baker Nissan North over the last three years. This experience was great as all of them have been. My salesman was Alvaro Martinez, or "AL" for short. AL was there North over the last three years. This experience was great as all of them have been. My salesman was Alvaro Martinez, or "AL" for short. AL was there to greet us and it was obvious that he really cares about what he is doing, and pays attention to detail. This is hard to find in the sales business, and his attention made all the difference in what could have been a stressful sale, but was a relaxing experience. AL listened to what we wanted, then quietly and quickly made it happen. Our finance Rep Felipe Rodriguez offered to stay late so we could get the deal complete so we didn't have to come back another day and interrupt our busy schedules. I have bought a lot of cars over the years and every visit to this dealer has always been great. Just tell them what you need in a vehicle and how you want to finance and they will make it happen. This is how it should be done, and it's how they do it! More
Our Nissan truck was hit while parked in a parking lot. We took our truck to Baker Nissan Body Shop for repair. Manny and the people in the Body Shop did an excellent job repairing our truck. Our truck We took our truck to Baker Nissan Body Shop for repair. Manny and the people in the Body Shop did an excellent job repairing our truck. Our truck looks like a new one! Thanks for doing an excellent job for us! More
We drove down from Bryan to drive a 2007 Honda Odyssey. Zack was very helpful and pleasant to work with. He has a natural talent for sales and made it a most memorable experience. I would go out of my way Zack was very helpful and pleasant to work with. He has a natural talent for sales and made it a most memorable experience. I would go out of my way to share my experience and promote his services. At the end of the day we got a good car, a good deal, and a great experience! More
I took my 2012 Nissan Armada in for an express service oil change and tire rotation. I was greet by a Service Advisor, David Bentz. David was very professional, knowledgeable, helpful and kept me update oil change and tire rotation. I was greet by a Service Advisor, David Bentz. David was very professional, knowledgeable, helpful and kept me updated as to the service. My vehicle came out serviced, washed and ready to go. I was thoroughly impressed with both the service and personal attention from David. More
James has been our service advisor for over 6 years and is fantastic. He takes great care of my Titan pickup and my wife's Pathfinder. My wife has had her Pathfinder for 7 years and was starting to think is fantastic. He takes great care of my Titan pickup and my wife's Pathfinder. My wife has had her Pathfinder for 7 years and was starting to think about a replacement and was tempted by another make of car, but wants to stick with Nissan because she doesn't want to have a different service advisor. More
My wife and I have now bought our last 4 vehicles from Baker Nissan. We are treated fairly and they've worked with us on price. The salesman listened to me on the features I wanted, and searched the entir Baker Nissan. We are treated fairly and they've worked with us on price. The salesman listened to me on the features I wanted, and searched the entire region to find a matching Titan (my second). The service department is also fantastic, and is an equally large part of why we always go to Baker Nissan first. More
Rod Deason and the whole family at Bake Nissan made my experience of purchasing a car easy and flawless. They spent an extended amount of time making sure I could get the best deal possible and left compl experience of purchasing a car easy and flawless. They spent an extended amount of time making sure I could get the best deal possible and left completely ecstatic with my purchase. Every time I have been to Baker I have been immediately greeted and welcomed. Rod has continually made sure that I am enjoying my car and letting me know that if there is anything he can do for me, he is there to help. I would definitely recommend Baker Nissan to anyone who wants an easy and affordable car buying experience. More
Last Friday afternoon about 2 pm I called Carlos Escobar and asked if he could fit me in for a rear brake job, since my brakes were really bad and going metal on metal. He said maybe. I asked him to check and asked if he could fit me in for a rear brake job, since my brakes were really bad and going metal on metal. He said maybe. I asked him to check and he called me back and said they could do it. I arrived about 2 pm and waited for my car. Carlos made sure it was done promptly and even my cost for the pads and rotors was less than I expected. He was able to use a coupon I brought in. I have experienced this extraordinary level of service from Carlos since he came on board, many years ago. I have a choice of taking my car elsewhere, but because Carlos looks out for me, I continue to bring my 2006 Maxima to Baker Nissan. By the way, I have over 256,000 miles on it. Thanks, Carlos! More
The service was great. Sales staff was very friendly patient and helpful. Took the time to allow my test drive and answered all of my questions and took the time to explain all of the cars features I ha patient and helpful. Took the time to allow my test drive and answered all of my questions and took the time to explain all of the cars features I had questions on. Was willing to negotiate and get me to the price I was looking for. Excellent service, patience, and willingness to work with me. More