Baker Nissan
Houston, TX
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1,272 Reviews of Baker Nissan
My wife and I purchased a new Nissan Pathfinder yesterday from Baker Nissan North. The purchasing experience was one that caught us off guard in that we had never experienced a more professional, courteous, from Baker Nissan North. The purchasing experience was one that caught us off guard in that we had never experienced a more professional, courteous, and customer caring environment / treatment than we got at this dealership. From a car salesperson's perspective, I'm sure that I am not the easiest customer to satisfy as I research my purchase as thoroughly as I can, plan my purchase strategy and come prepared to undergo a very uncomfortable / stressful negotiation to get the best deal possible. In past automobile purchasing occasions, I knew that I would have to be thoroughly prepared to expect non-professional treatment, uncomfortable negotiations and lack of total honesty from each person involved in the purchase process. I can truthfully say this did not occur at the Baker Nissan North dealership. The salesperson (Rod Deason) was excellent by being persistent from the start in ensuring we knew what we were purchasing, the options available to us, that all of our questions were honestly / thoroughly / courteously answered and that we were happy with our purchase. Several times my wife and I changed our minds on significant aspects of the automobile being purchased and not one time did Rod act exasperated or say / do anything to show impatience with us. Instead, he kept saying that he wanted to ensure we were happy with our purchase and would do all he could to make it so. He did. In fact, we were treated very courteously even from others not involved in the purchase from helping me find an available personal computer for me to briefly use to ensuring we had plenty of coffee / water to drink or a comfortable place to sit, etc. I would be remiss in not commenting on the professional and courteous treatment to me and my wife demonstrated by Chris Godwin (General Sales Manager). He was very fair on the automobile's pricing and worked to personally ensure we were being taken care of to our satisfaction throughout the whole purchasing process. This was a refreshing and unique treatment that we had never been exposed to before. It was greatly appreciated! Felipe Rodriguez (Business Manager) also did a great job in working with my wife and me to understand the purchase agreement documents, warranties and payment options available to us. He clearly answered our questions and also treated us very professionally and courteously. Overall, this is a class group of automobile sales professionals that my wife and I never expected to encounter in an automobile dealership during our automobile purchase. Blew us away! Great job and thanks for treating us the way you did and helping us through our automobile purchase. More
Very pleasant visit and satisfied customer thanks to Rod Deason at Baker Nissan North. I was greeted the second I walked though the door and was introduced immediately to Chris the GM. After hearing my wa Deason at Baker Nissan North. I was greeted the second I walked though the door and was introduced immediately to Chris the GM. After hearing my wants he handed me off to a Rod Deason who was very attentive to what I was looking for but didnt hammer me with the "hard sell" mentality. I felt at ease as Rod dealt in integrity and honesty and didn't just tell me what I wanted to hear. I would definitely refer family and friends to Rod knowing that they to would be in good hands. Sincerely, Laura B. Houston, TX More
Excellent service! I will do business with Baker Jackson Nissan North again! They helped me find a vehicle with everything that I wanted. They were also very quick. Nissan North again! They helped me find a vehicle with everything that I wanted. They were also very quick. More
My son and I went to Baker Nissan and worked with Charles Hall to purchase a certified pre-owned Nissan Sentra. Charles with very knowledgable and friendly. We are very happy with our experience at Baker N Hall to purchase a certified pre-owned Nissan Sentra. Charles with very knowledgable and friendly. We are very happy with our experience at Baker Nissan and particularly with Charles Hall. I will strongly recommend Charles to anyone looking to buy a car. Mike and Ryan Miller More
I have nothing but good things to say about the service department! Great Service great prices and I have always been given the truth as to what is needed for my car when I bring it in for servicing! Go an department! Great Service great prices and I have always been given the truth as to what is needed for my car when I bring it in for servicing! Go and see Shaun Hazeley for any services needed on your Nissan, He's a great service advisor!! Just keep up the great work Baker Nissan North!! A customer for life!! I'm giving you a rating of a 10 on a scale 1 to 10 More
I purchased a 2013 Nissan Murano from Baker Nissan on 08/03/13. What an EXCEPTIONAL experience! Everyone was friendly and professional. I got just the car I wanted at a great price. They understood m 08/03/13. What an EXCEPTIONAL experience! Everyone was friendly and professional. I got just the car I wanted at a great price. They understood my needs and wants. THIS is the dealership I will send all my friends and family too and purchase vehicles from. Thank you Baker Nissan! More
I was very satisfied with the service I received on my 2010 Nissan Altima on August 1, 2013. Staff was very helpful and friendly. Service advisor, Shaun Hazeley, was outstanding!!!! 2010 Nissan Altima on August 1, 2013. Staff was very helpful and friendly. Service advisor, Shaun Hazeley, was outstanding!!!! More
On Wednesday, July 31, 2012, I bought my car into the Nissan Service Center in Cypress, Texas to have my brakes and tires inspected in accordance with the manual requirements. Mr. David Bentz worked wit Nissan Service Center in Cypress, Texas to have my brakes and tires inspected in accordance with the manual requirements. Mr. David Bentz worked with me to ensure that I received an honest and fair assessment of my vehicle status. As a result, I received a very honest inspection of the work that needed to be accomplished on my car. The only work required was a simple oil change, air conditioner filter replacement and wiper blade replacement. The average service facilities around town would have advise me that I needed brake work and tire replacement, even if the work was not required. Thank you to Mr. Bentz and the service technician (G. Smallwood) for your honesty. More
This was the best experience ive ever had purchasing a vehicle .Christina found out that i hate the drama trying to purchase a car and she was quick ,made me feel she was interested in pleasing me and not vehicle .Christina found out that i hate the drama trying to purchase a car and she was quick ,made me feel she was interested in pleasing me and not just selling a car .Shes the best also Mr Mcclean took care of me quickly . More