Back

Baker Nissan

Houston, TX

4.8
1,807 Reviews
Baker Nissan has one of the largest inventories of new and pre-owned Nissan's to choose from in Houston. We are a family-owned business, and the only Houston Nissan dealership to have done business for over 36 years under the same name and owner, Bruce Baker. We are proud of our family-type orientation and work hard at maintaining that rapport with our customers. Baker Nissan has received the prestigious Owner First Award of Excellence from Nissan ten times, far more than any other Nissan dealer in Houston. The award is the highest recognition of customer service given to a Nissan dealership. Only 38 of more than 1,100 dealers across the nation have won this honor. The largest inventory of new Nissans in Houston to choose from; the highest levels of customer service; a reputation for customer satisfaction no other Nissan dealership in Houston can touch; makes Baker Nissan the clear choice for Nissans in Houston.
Contact Dealership

19630 Northwest Freeway

Houston, TX

77065

Directions

By Type

Showing 1,807 reviews

October 14, 2026

This dealership was the only place in town that had the specific car I wanted. Sammy was professional and courteous while providing the kind of customer service we all want and deserve. He answered all m More

by enelis1969
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sammy Vela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jodie Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2026 -

Baker Nissan responded

Thank you for your wonderful review! We're thrilled to hear that Sammy provided you with exceptional service and made your car buying experience enjoyable. We appreciate your support and hope you love your new car! If you need anything else, feel free to reach out.

October 13, 2026

Carlos Rivera attended me and he was so kind and calm about the process and how things work since it was my first time there. I will be back! Though I did get calls from Kasey and he was unfortunately More

by ANDIEGUERRERO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kasey Armstrong
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2026 -

Baker Nissan responded

Thank you for your feedback! We're thrilled to hear about your positive experience with Carlos. We sincerely apologize for the communication issues with Kasey. We value your input and will address this to ensure better service in the future. We hope to see you again soon!

October 12, 2026

Overall the service center is efficient, but I wish there was a bigger waiting area. On high volume days there is a good chance you will have to stand before a chair comes available. My service advisor Carlo More

by richardson.jasmine11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yamet "Jim" Medina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Najee Rashad
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2026 -

Baker Nissan responded

Thank you for your feedback! We're glad to hear you found our service efficient. We appreciate your suggestion about the waiting area and will look into it. We're also thrilled you had an excellent experience with Yamet! We hope to provide you with outstanding service on your next visit.

October 12, 2026

After oil change and take forever i drove my suv home and i figured out that rear license place bent no one at least try to fix it More

by VASken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Edgar "Tony" Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2026 -

Baker Nissan responded

Thank you for your feedback. We apologize for the inconvenience you experienced with your rear license plate. We strive for quality service and will address this issue with our team to ensure it doesn't happen again. Please reach out to us directly so we can resolve this for you.

October 12, 2026

I'm always able to get a convenient appointment. During the visit, the service department keeps me up to date on the progress of my car. More

by NICOLEDPRICE80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Najee Rashad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2026 -

Baker Nissan responded

Thank you for your wonderful feedback! We're thrilled to hear that you appreciate our convenient appointment scheduling and the communication from our service department. Your satisfaction is our priority, and we look forward to serving you again soon!

October 11, 2026

Amazing service as always. Manny is friendly and gets my vehicle in and out with a detailed explanation of services completed and upcoming services to keep in mind. The team at More

by NRORTIZ.240
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amiee Govea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emmanuell Luna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2026 -

Baker Nissan responded

Thank you for your fantastic review! We're thrilled to hear that Manny and the team at Baker consistently provide you with friendly and efficient service. Your satisfaction is our priority, and we appreciate your trust in us. We look forward to serving you again!

October 11, 2026

They were super nice and helpful and they made the process super quick and easy! More

by Aspengrimm55
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gus Avalos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jodie Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cecilio Coreas
Oct 12, 2026 -

Baker Nissan responded

Thank you for your kind words! We're thrilled to hear that our team made your experience quick and easy. Your satisfaction is our top priority, and we look forward to serving you again soon!

October 11, 2026

Rogelio at Baker Nissan's service department has been my advisor on every visit, and he consistently delivers an outstanding experience. He communicates clearly, is honest about what my vehicle needs, and c More

by PIWARPULA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carl Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rogelio Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Cantos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amiee Govea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Estrada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Valladares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edgar "Tony" Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rolando Murillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Najee Rashad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2026 -

Baker Nissan responded

Thank you for your wonderful feedback! We're thrilled to hear about your positive experiences with Rogelio. He truly exemplifies our commitment to excellent service. We appreciate your recognition and will ensure he receives the acknowledgment he deserves. Looking forward to your next visit!

October 10, 2026

Not good. Troubled after oil change, fixed, expensive , not fair , not good not good at all. More

by RM.NARA24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Najee Rashad
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2026 -

Baker Nissan responded

Thank you for your feedback. I'm sorry to hear about your experience after the oil change. We strive for high-quality service and your concerns are important to us. Please reach out directly so we can address this issue and make things right.

October 10, 2026

I had a good experience here when I requested general maintenance. Emmanuel was kind and communicative. More

by HMUYOYO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emmanuell Luna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2026 -

Baker Nissan responded

Thank you for your kind words! We're thrilled to hear you had a good experience with Emmanuel. Our team is dedicated to providing excellent service, and your feedback motivates us to keep improving. We look forward to serving you again!