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Baker Nissan

Houston, TX

Overview
Employees
Reviews
Vehicles
4.8
1,755 Reviews
Baker Nissan has one of the largest inventories of new and pre-owned Nissan's to choose from in Houston. We are a family-owned business, and the only Houston Nissan dealership to have done business for over 36 years under the same name and owner, Bruce Baker. We are proud of our family-type orientation and work hard at maintaining that rapport with our customers. Baker Nissan has received the prestigious Owner First Award of Excellence from Nissan ten times, far more than any other Nissan dealer in Houston. The award is the highest recognition of customer service given to a Nissan dealership. Only 38 of more than 1,100 dealers across the nation have won this honor. The largest inventory of new Nissans in Houston to choose from; the highest levels of customer service; a reputation for customer satisfaction no other Nissan dealership in Houston can touch; makes Baker Nissan the clear choice for Nissans in Houston.
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19630 Northwest Freeway

Houston, TX

77065

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Showing 1,756 reviews

September 18, 2026

Great and fast as always. My to go for any Nissan services. From advisor to the service done. More

by Ivan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emmanuell Luna
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 23, 2026 -

Baker Nissan responded

Thank you so much for your kind words! We are thrilled to hear that you continue to have a positive experience with our Nissan services. Our team takes great pride in providing efficient and top-notch service. We appreciate your loyalty and look forward to serving you again in the future.

September 17, 2026

Great customer service. Very attentive with updates, offers etc. very happy with the performance and everything you did to my truck. Thanks More

by RHERMED
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar "Tony" Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rolando Murillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 22, 2026 -

Baker Nissan responded

Thank you for the glowing review! We strive to provide top-notch customer service and are thrilled to hear that you were happy with our updates and performance on your truck. Thank you for choosing us!

September 17, 2026

Ernest Charles 111 was very friendly, helpful, made us feel welcome. Call him at Baker Nissan - 832-795-1212 or email him at Echarles@bakernissan.com. More

by angierichard
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ernest Charles III
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 18, 2026 -

Baker Nissan responded

Thank you so much for your kind words, Ernest! We are thrilled to hear that our team member Ernest Charles provided you with excellent customer service. We pride ourselves on creating a welcoming and friendly atmosphere for all of our customers. Thank you for choosing Baker Nissan and we look forward to assisting you again in the future! #customerfocused

September 15, 2026

It was a great experience ! Pretty fast and streamlined. Junior was great. I love my pathfinder. Thanks everyone! More

by lopezrrmc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Junior
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Sep 18, 2026 -

Baker Nissan responded

Thank you for your kind words! We are thrilled to hear that you had a great experience with us and love your new Pathfinder. Our team, especially Junior, is dedicated to providing a fast and streamlined process. Enjoy your new ride! 🚘❤️

September 15, 2026

Terry was fantastic. Explained everything very well and took the time to make sure my wife felt comfortable with what we were buying. Great quality car and service by the More

by mskinner71
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carl Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 18, 2026 -

Baker Nissan responded

Thank you for taking the time to share your positive experience with our team at Baker Nissan! We are thrilled to hear that Terry provided excellent service and helped you and your wife feel comfortable with your purchase. We take pride in offering both great quality cars and exceptional customer service. We appreciate your recommendation and look forward to serving you again in the future.

September 15, 2026

It’s okay overall. Wouldn’t say it’s the best experience or customer service. More

by an.dy.ph.d
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Marco Pena
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 18, 2026 -

Baker Nissan responded

Thank you for your feedback. We apologize for any less-than-satisfactory customer service experience you may have had. Our team is constantly working to improve and we hope to provide a better experience for you in the future.

September 14, 2026

Terry was amazing. He made my buying experience memorable and enjoyable. I especially appreciated how well he listened to my needs and worked extremely hard to make eve More

by TONI.M.G
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kene Abiakam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jodie Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Najee Rashad
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 18, 2026 -

Baker Nissan responded

Thank you for your kind words, we are thrilled to hear about your positive experience with Terry and our team! We pride ourselves in providing exceptional customer service and we are happy to have exceeded your expectations. It was our pleasure to make your buying experience memorable and enjoyable. Thank you for your trust and confidence in us. We look forward to seeing you again in the future!

September 14, 2026

Emmanuell provided excellent customer service during my visit. He was professional, friendly, and made sure everything was explained clearly. He kept me informed throughout the service and made the whole p More

by PAULAARAUZ01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emmanuell Luna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 15, 2026 -

Baker Nissan responded

Thank you for your kind words! We are so glad to hear that Emmanuell provided excellent service during your visit. He takes great pride in making our customers' experience stress-free and we appreciate you recommending him to others. Thank you for choosing our business! ⭐️⭐️⭐️

September 13, 2026

Pleasant with the server and they are really on time, weren’t keeping late, I like it …… More

by huynhhau75
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar "Tony" Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 15, 2026 -

Baker Nissan responded

Thank you so much for your positive review! We strive to provide excellent service and punctuality. We're glad you enjoyed your experience with us. See you again soon! 🎉 #customerlove #punctualitygoals #excellentser

September 13, 2026

Pleasant and welcoming attitude! Very helpful in responding to the customers needs. Good customer service More

by BAONYLE
Recommend Dealer
Yes
Employees Worked With
Rolando
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Sep 15, 2026 -

Baker Nissan responded

Thank you so much for your kind words! We strive to always have a pleasant and welcoming attitude and are happy to hear that it was reflected in our customer service. We are always here to help with any of your needs.

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