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Baker Nissan

Houston, TX

Overview
Employees
Reviews
Vehicles
4.8
1,460 Reviews
Baker Nissan has one of the largest inventories of new and pre-owned Nissan's to choose from in Houston. We are a family-owned business, and the only Houston Nissan dealership to have done business for over 36 years under the same name and owner, Bruce Baker. We are proud of our family-type orientation and work hard at maintaining that rapport with our customers. Baker Nissan has received the prestigious Owner First Award of Excellence from Nissan ten times, far more than any other Nissan dealer in Houston. The award is the highest recognition of customer service given to a Nissan dealership. Only 38 of more than 1,100 dealers across the nation have won this honor. The largest inventory of new Nissans in Houston to choose from; the highest levels of customer service; a reputation for customer satisfaction no other Nissan dealership in Houston can touch; makes Baker Nissan the clear choice for Nissans in Houston.
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19630 Northwest Freeway

Houston, TX

77065

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Showing 1,460 reviews

April 26, 2026

Vario was an excellent sales person who listened to our needs and delivered. Fast efficient and we drove out with a vehicle! The entire process was smooth! Very pleased! More

by Capetia Yacovino
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kene Abiakam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vario "Bob Barker" McNeal
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 27, 2026 -

Baker Nissan responded

Thank you for your kind words! We are thrilled to hear that Vario provided you with exceptional service and that you drove out with a vehicle that met your needs. Our team is dedicated to making the car-buying process smooth and efficient for our customers. Thank you for choosing our business.

April 26, 2026

They always take care of my needs and any service is usually cheaper than an outside mechanic. More

by b-fitzgerald1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amiee Govea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edgar (Tony), Rojileo
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Apr 27, 2026 -

Baker Nissan responded

Thank you for your kind words! We are glad to hear that you have had a great experience with our services. We pride ourselves on providing quality service at an affordable price. We look forward to continuing to take care of your needs in the future.

April 25, 2026

Tony was great. He is very knowledgeable and gave us good information for better performance on our Pathfinder . More

by MARIAPEREZJ094
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar (Tony) Gutierrez
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Apr 27, 2026 -

Baker Nissan responded

Thank you for the positive feedback, we're thrilled to hear that Tony was able to provide valuable information for your Pathfinder's performance. Our knowledgeable team is always happy to help.

April 25, 2026

Fast service and good communication. Maintenance was completed as needed and any upcoming needed service needs were communicated. Baker Nissan’s texting service for communication is nice More

by Tider
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 27, 2026 -

Baker Nissan responded

Thank you so much for the positive feedback! We pride ourselves on providing fast and efficient service while keeping our customers informed every step of the way. We are happy to hear that our texting service has been convenient for you. We appreciate your business and look forward to serving you in the future!

April 25, 2026

The staff the service riders even the quality of service. It’s just completely out outstanding. I’ve been going to them now for about 12 years and I just love the service and I just love the people there.. More

by O.EZENEKWE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rogelio Martinez
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Apr 27, 2026 -

Baker Nissan responded

Thank you for your kind words and for being a loyal customer for 12 years! It's always a pleasure to provide outstanding service and we are grateful for your support. We look forward to continuing to serve you with the same level of excellence.

April 24, 2026

Had a very easy purchase at Baker Nissan , wanted the newer model they had it available once I arrived I worked with Cesar and Diane both were excellent very considerate of my time and gave me great cu More

by Carlos E
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Diane Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Vivas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 27, 2026 -

Baker Nissan responded

Thank you for your kind words, we are thrilled to hear about your positive experience at Baker Nissan! Our team takes pride in providing exceptional customer service and making car buying an easy process. We appreciate your friend's recommendation and look forward to serving you again in the future.

April 23, 2026

Tony is always friendly and timely communicates inspections findings, provides recommendations and keeps things on track. More

by aerosique
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Gutierrez
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Apr 27, 2026 -

Baker Nissan responded

Thank you so much for this amazing review, we truly appreciate it! It is our goal to always provide exceptional service and we are so glad that you've had a positive experience with our team. We look forward to continuing to keep your business on track. Thanks for choosing us! #satisfiedcustomers #excellentcustomerexperience

April 21, 2026

Yemet has always been helpful and professional in assisting us with our car needs. It is a pleasure to know he is part of my car care team. More

by ANCORP.ENING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yamet "Jim" Medina
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 25, 2026 -

Baker Nissan responded

Thank you for taking the time to share your positive experience with Yemet! We are fortunate to have him on our team and we appreciate your confidence in our car care services. We look forward to continuing to provide you with exceptional service in the future. #teamwork #carservice

April 21, 2026

Surprisingly fast purchasing experience. Kasey (with a K) was a pleasure to do business with and Gus was fast in finance. More

by Pickettwh
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kasey Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gus Avalos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 25, 2026 -

Baker Nissan responded

Thank you for the kind words! We're glad to hear you had a speedy and enjoyable experience with our team. We appreciate your business and hope to see you again soon!

April 20, 2026

Very prompt, the whole experience was very professional and fast.. could explain a little better how the gadgets work for old people. But overall it was a good experience More

by journeybug9
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marquess Smith
4.0
This rating includes all reviews, with more weight given to recent reviews.
Gus Avalos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 24, 2026 -

Baker Nissan responded

Thank you for your thoughtful review! We’re glad to hear your experience was prompt, professional, and efficient. We also appreciate your feedback about explaining the vehicle’s features more clearly—especially when it comes to technology. That’s something we’re always working to improve so every customer feels completely comfortable and confident. We’re happy you had a good overall experience and hope to see you again at Baker Nissan!

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