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Baierl Toyota

Mars, PA

3.7
850 Reviews

19045 Perry Highway

Mars, PA

16046

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850 Reviews of Baierl Toyota

October 30, 2014

First time buyer If I had to complain about my experience, I would say that Jim and Lindsay set the bar way too high for any future car purchasing endeavors. Jim was w More

by DanMaxwell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lindsay Baierl, Jim Cuffaro
Oct 31, 2014 -

Baierl Toyota responded

Dan, It's humbling to know we were able to exceed your expectations. Thank you for taking the time to share your thoughts with us. We are dedicated to our customers and it important we do everything in our power to ensure they drive away happy customers! It does not surprise us that Jima and Lindsay went above and beyond for you; it is just an example of why they are such a great asset to our team. We will make sure they hear your kind words. All of us at Baierl Toyota await your return. Please let us know how we may be able to help next! Best, Jerry Spear General Sales Manager

October 25, 2014

1st time Toyota owner Stopped in to just take a test drive of a Venza and ended up buying it a couple hours later. Patrick was awesome, knew what he was talking about and w More

by tconner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Evans
Oct 27, 2014 -

Baierl Toyota responded

Thank you for taking the time to share your thoughts with us. We are dedicated to our customers and it important we do everything in our power to ensure they drive away happy customers! It does not surprise us that Patrick went above and beyond for you; it is just an example of why he is such a great asset to our team. We understand that one thing people desire most about their car buying experience is that it is comfortable and not pushy. We try to create that environment for each and every customer. All of us at Baierl Toyota await your return. Please let us know how we may be able to help next! Best, Jerry Spear General Sales Manager

October 15, 2014

Very pleased with customer service Brought in year old Toyota van for free annual check up (and to get Maintenance Required light off) Sharon was very helpful and enthusiastic. It was More

by dempler2966
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
SHARON
Oct 16, 2014 -

Baierl Toyota responded

We are truly grateful for this awesome review! We are thrilled that Sharon was able to take care of you. She is a great asset to our team and we appreciate her providing you with the service that you deserve. Thank you again and we look forward to the opportunity to service you in the future Best, Jerry Spear General Sales Manager

September 29, 2014

Dont buy here. If the front desk lady is any indication of their service then we are in trouble. We just took my husband's Prius for an annual inspection. The woman More

by Denise Valles
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
no name. new transfer
Sep 29, 2014 -

Baierl Toyota responded

First and for most let me start by apologizing for you recent experience at the Toyota service facility. We try to ensure that every guest has a pleasant experience and we've failed to achieve that in this case. I have shared this review with my staff and discussed it's importance and the value of your feedback. Please feel free to contact me if I can be of any additional assistance now or in the future please do not hesitate to contact me directly. Glenn Herman Service Manager Baierl Toyota

September 26, 2014

Best car dealer experience My husband already left a review, but I felt the need to as well. I was not keen on the idea of a new vehicle to begin with, especially after feeling More

by lpindilli
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Evans
Sep 29, 2014 -

Baierl Toyota responded

What an enjoyable review to read! It is reassuring to know that Patrick provided you with a hassle-free and welcoming shopping experience. The Baierl Toyota’s primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. I’m happy to hear that you left our dealership feeling confident about your purchase. Don’t hesitate to call or stop in if you should have any additional questions or concerns. Best, Jerry Spear General Sales Manager

September 15, 2014

Pre-Owned Purchase Titan Stopped in to the dealer on Friday night close to closing time to look at a Nissan Titan for my son. We told Patrick where we wanted to be and he put More

by BIGBOB0363
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angie, Patrick Evans
Sep 16, 2014 -

Baierl Toyota responded

I really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of service excellence. It’s quite an accomplishment to hear that Patrick provided you the best dealer experience ever! Thank you so much. If you have any further needs, do not hesitate to come back to see us. Best, Jerry Spear General Sales Manager

September 01, 2014

Purchase of Highlander Very professional and helpful service. Provided a legit quote, did not feel nickeled and dimed by them. Patrick was friendly and quite knowledgeable. More

by johnenwright
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Evans
Sep 02, 2014 -

Baierl Toyota responded

John, thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your vehicle purchase experience with Patrick was so positive. We always do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Best, Jerry Spear General Sales Manager

August 15, 2014

Patrick ur a xxxx of a guy. (Closer) Honestly the first time I ever bought a brand new vehicle and didn't feel rip out or buys remorse. Patrick's high energy and drive to get me the best More

by jayw88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Evans
Aug 18, 2014 -

Baierl Toyota responded

Thank you for writing about your visit with us and congratulations on your new purchase! I'm sure you are continuing to enjoy it and hope that we have earned your repeat business by working hard to get you the best price possible. Patrick is an asset to Baierl Toyota and it is encouraging to hear that he impressed you by delivering our trademark knowledgeable and pressure-free service. Don't hesitate to reach out if you have any further questions or needs. Best, Jerry Spear General Sales Manager

August 11, 2014

Awesome Experience! The entire experience was great! Patrick went above and beyond to assist us and ensure we were satisfied with the vehicle. Best salesperson we've eve More

by Nannerdmd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick evans, Patrick Evans
Aug 12, 2014 -

Baierl Toyota responded

Thank you for taking the time to share your thoughts with us. We are dedicated to our customers and it important we do everything in our power to ensure they drive away happy customers! It does not surprise us that Patrick went above and beyond for you; it is just an example of why he is such a great asset to our team. All of us at Baierl Toyota await your return. Best, Jerry Spear General Sales Manager

August 03, 2014

Tacoma Hands down the best dealership I've ever dealt with. Patrick Evans is forever the man. I drove from Michigan to pick up my Tacoma and he made the proc More

by andybkamp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Evans
Aug 04, 2014 -

Baierl Toyota responded

Andy, congratulations on your new purchase! I hope you are continuing to enjoy your vehicle! It's wonderful to know that you feel confident in your decision to choose Baierl Toyota as your dealer. It is imperative to us that Patrick makes the car-buying experience painless and efficient. He is such an asset to our dealership and it is encouraging to hear that he impressed you by delivering our trademark knowledgeable and pressure-free service. Don’t hesitate to call or stop in if you should have any additional questions or concerns. Best, Jerry Spear General Sales Manager

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