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Baierl Toyota

Mars, PA

3.7
853 Reviews

19045 Perry Highway

Mars, PA

16046

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853 Reviews of Baierl Toyota

June 05, 2015

New car purchase I recently purchased my new RAV4 from Baierl in Cranberry. My experience was good but tainted by the performance of one individual. Brad Pavlik was th More

by Don Martin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Saunders, Brad Pavlik
Jun 09, 2015 -

Baierl Toyota responded

Don, we appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Your satisfaction is extremely important to me and our company. Please contact me at your earliest convenience. I would love the chance to talk with you more about this. Hope to hear from you soon. Best, Brad Pavlik, General Sales Manager, bradpavlik@baierl.com

May 28, 2015

New car purchase I purchased a 2015 Toyota Corolla from Baierl over the Memorial Day weekend. The purchase process went smoothly and the Baierl personnel I worked with More

by rpover
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Cuffaro
May 29, 2015 -

Baierl Toyota responded

Thank you so much for the great review of your experience at our dealership. We are pleased to hear that Jim and Brad did a great job in assisting you in your purchase. All of the employees appreciate your loyalty to Baierl Toyota. Enjoy your new vehicle that you recently purchased and thanks again for your loyalty and business. We will be there for you for many years to come. Take care and happy trails. Best, Brad Pavlik, General Sales Manager, bradpavlik@baierl.com

May 27, 2015

Great Experience! As soon as my wife and I walked into Baierl Toyota, we were greeted by Jordan and he immediately made us feel comfortable and welcome. He was very kno More

by mjlewis45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Smith
May 29, 2015 -

Baierl Toyota responded

What an enjoyable review to read, Matt and Barbara! It is reassuring to know that Jordan provided you with a comfortable and welcoming shopping experience. Baierl Toyota’s primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. I’m happy to hear that you left our dealership feeling confident about your purchase. Don’t hesitate to call or stop in if you should have any additional questions or concerns. Best, Brad Pavlik, General Sales Manager, bradpavlik@baierl.com

May 24, 2015

EXCELLENT. My friend sent me to Patrick after I had two pretty bad experiences at other dealerships and he is amazing!!! Patrick makes you feel very welcomed an More

by HeatherRIPJEEP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Evans
May 25, 2015 -

Baierl Toyota responded

Heather, I sincerely thank you for taking the time to write such kind words about our sales team. Patrick is a great people person and he strives to create a positive buying experience for every customer. He will be very happy to hear that he was successful in that endeavor. Congratulations on your new vehicle! If you have any questions or concerns, please do not hesitate to come see us. Best, Brad Pavlik, General Sales Manager, bradpavlik@baierl.com

May 22, 2015

Buying a Rav4 Bought a Rav4 4 weeks ago and we love it. Cliff was a great salesman to work with. He did not pressure us an left us leave and go eat dinner while w More

by rpd1
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cliff Matthews
May 25, 2015 -

Baierl Toyota responded

Congratulations on your new Rav4! Thank you for taking the time to write about your experience. It is magnificent to know that Cliff was able to provide you with the pressure-free and knowledgeable service that Baierl Toyota is known for. Please feel free to call or stop by if there is anything else we can do to help you. Best, Brad Pavlik, General Sales Manager, bradpavlik@baierl.com

May 19, 2015

Great Experience Will never even think of going to another dealership. Great people, processes and all together experience. More

by Bruin9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Nalley
May 20, 2015 -

Baierl Toyota responded

Bruin, thank you very much for taking your time to leave us a great review! We are pleased to hear about your great experience at Baierl Toyota! If there is anything else we can do for you just give us a call! Best, Brad Pavlik, General Sales Manager, bradpavlik@baierl.com

May 09, 2015

New Camry We have shopped for cars at several of the Baierl dealerships and found each of them to be consistently: friendly, professional and pleasant to deal w More

by Rmj321
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Evans
May 11, 2015 -

Baierl Toyota responded

Congratulations on your new vehicle! I am happy to hear you are enjoying your purchase. We pride ourselves on the high level of our service excellence and it’s encouraging to know that Patrick and our team were able to show you a dedicated and personalized service. We are committed to helping each customer get behind the wheel of a car that accommodates their lifestyle and includes all the features that makes it their dream vehicle. We look forward to working with you for your next servicing needs. Best, Jerry Spear General Sales Manager

May 08, 2015

No haggle pricing The 11.7% discount off of MSRP, plus the helpful staff, made the whole process very easy and no hassle. I highly recommend purchasing from them. My l More

by JohnCamry
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Saunders
May 12, 2015 -

Baierl Toyota responded

John, thank you and congratulations on your purchase! We are so very pleased that we could make your visit easy and hassle free, and we believe that's how every car buying experience should be. We are sincerely grateful for your loyalty and enjoy your new vehicle! Best, Jerry Spear General Sales Manager

May 04, 2015

4Runner purchase I purchased my second vehicle, a 4Runner, from Patrick Evans. He is an excellent sales person to deal with and made the purchase of the truck easy and More

by pr'stoytruck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Evans
May 05, 2015 -

Baierl Toyota responded

Thanks so much for the nice review. Patrick is a key component of our team here at Baierl Toyota and he will be very happy to hear about your experience. We set high expectations for ourselves, and the fact that we addressed yours can only mean that we are approaching that goal. Please come back to see us if you need anything at all. Best, Jerry Spear General Sales Manager

May 04, 2015

The Best Experience in Purchasing a New Car I cannot say enough great things about Jerry Spear and Brett McNeill at Baierl Toyota. I always hated the new car purchase experience in the past. More

by KarlB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Spear, Brett McNeill
May 05, 2015 -

Baierl Toyota responded

What an enjoyable review to read. It is reassuring to know that our team provided you with a hassle-free and welcoming shopping experience. Our primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. I am happy to hear that you left our dealership feeling confident about your purchase. Do not hesitate to call or stop in if you should have any additional questions or concerns. Best, Jerry Spear General Sales Manager

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