
Baierl Toyota
Mars, PA
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857 Reviews of Baierl Toyota
Quick, efficient, friendly Erin Pusateri was extremely helpful and great to deal with! Service was quickly addressed and completed. Being a Senior citizen, Erin was very consid Erin Pusateri was extremely helpful and great to deal with! Service was quickly addressed and completed. Being a Senior citizen, Erin was very considerate and patient explaining everything to me. More
Work while waiting. Waiting room should have either a few tables or work space areas for people to place a laptop or do work. Other dealers I have used have this availa Waiting room should have either a few tables or work space areas for people to place a laptop or do work. Other dealers I have used have this available to allow people to do work while they wait for their cars. Other than this, the wait room is fine. More
Fast and Friendly I went for my 10k oil change and also needed an inspection & emissions. I made the appointment online which was easy. When I got to the appointment at I went for my 10k oil change and also needed an inspection & emissions. I made the appointment online which was easy. When I got to the appointment at the service dept they were busy. But was greeted quickly and was told someone would be with me shortly. I only waited a couple of minutes before the service person attended to me. the service that I requested was done in about an hour. Which was quick considering how busy they were and services requested. Once service was done the attendant walked me out to my suv to make sure I was able to find it. In the 2 times that I have been to the service department which this was my second. The service is always superior. More
I had a great experience with Mike and Dave. Will recommend Everyone was exceptionally friendly and helpful. We were greeted when we first entered the showroom and directed to the person we wanted to talk to ri Everyone was exceptionally friendly and helpful. We were greeted when we first entered the showroom and directed to the person we wanted to talk to right away. We did not feel pressured during our visit. More
Customer focused care and commitment to please is apparent with the sales team at Baierl Toyota, from the Sales Manager (Mike Hull), the Sales Associate (Gene Hlister) care and commitment to please is apparent with the sales team at Baierl Toyota, from the Sales Manager (Mike Hull), the Sales Associate (Gene Hlister), to the courteous Megan who handled all the paperwork, I felt like an appreciated customer. The Toyota Camry SE is a great car and I am pleased with the experience I had with Baierl. More
Service excellence Jim Davins represents sales team excellence. Great finance team. Customer service is the priority with efficient use of customer time. Great dealers Jim Davins represents sales team excellence. Great finance team. Customer service is the priority with efficient use of customer time. Great dealership - informative/personalized service. More
Fair price for new truck. Fair price for trade. No hassle. Fair deal. Go out of their way to find the vehicle you want. Not fit you into one already on the lot. Stick to the deal. Fair financing. Answer all qu Fair deal. Go out of their way to find the vehicle you want. Not fit you into one already on the lot. Stick to the deal. Fair financing. Answer all questions. They make what is usually an unpleasant experience much easier. More
Friendly and Professional Personnel My car was taken in to the Bay Area at my appointment time. I was notified of the progress midway of the time I waited. My car inspection etc. were d My car was taken in to the Bay Area at my appointment time. I was notified of the progress midway of the time I waited. My car inspection etc. were done in 2 1/2 hours. The waiting Room was comfortable except for the FOOD CHANNEL droning on the whole time on the large TV. There were no complimentary snacks provided while we waited. More
Great lease offer, great customer service to match I looked all over the Pittsburgh area for a good lease offer on a new Corolla, and Baierl had a low-mileage lease (10k/yr) that fit my lifestyle and b I looked all over the Pittsburgh area for a good lease offer on a new Corolla, and Baierl had a low-mileage lease (10k/yr) that fit my lifestyle and budget. I didn't see other dealers offering this arrangement. Just as good, if not even better, were the courteous, professional, and knowledgeable sales staff who walked me through every step of the lease. A very positive experience. More
Excellent Best service department I’ve ever dealt with!!! Very friendly, knowledgeable and timely. Did not “find” extra work to do, addresses the routine main Best service department I’ve ever dealt with!!! Very friendly, knowledgeable and timely. Did not “find” extra work to do, addresses the routine maintenance for the car, yet advised if there was anything else that I might want to address without a “hard sell”. More