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Baierl Toyota

Mars, PA

3.7
853 Reviews

19045 Perry Highway

Mars, PA

16046

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853 Reviews of Baierl Toyota

August 22, 2019

Awesome Service We arrived earlier than expected for our appointment, & we were accommodated immediately. The service representative was very friendly. The vehicle More

by Tacoma Lover
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Staub, Clifford Matthews
Aug 26, 2019 -

Baierl Toyota responded

We appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if we can help with anything at all. Baierl Toyota Team (724) 741-1152

Aug 26, 2019 -

Baierl Toyota responded

We appreciate your kind words about our service team. Thank you for choosing Baierl Toyota for your vehicle needs. Regards, Baierl Toyota Team (724) 741-1152

August 20, 2019

Annual Inspection Took the car in for its annual inspection. Was taken very quickly. Left it and went to breakfast. Came back and car was ready for us to leave. Fri More

by redcar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
It was a 2 min, interaction, did not notice their name.
Aug 26, 2019 -

Baierl Toyota responded

We appreciate your review! Thank you for choosing Baierl Toyota for your automotive needs. Regards, Baierl Toyota Team (724) 741-1152

August 20, 2019

Good dealership GREAT service We shopped around for the best deal on a new Highlander we got the exact model we were looking for wit the options we wanted at great price. The ser More

by TRAPKXK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chelsea Mansfield, Lee Welch
Aug 26, 2019 -

Baierl Toyota responded

We loved reading this review! Happy customers are our aim, and it appears Lee really hit the bullseye. We’ll make sure to share your experience with him, and if you have any further questions, the team here at Baierl Toyota is always available to help. Michael Hull, General Manager, michaelhull@baierl.com

Aug 26, 2019 -

Baierl Toyota responded

Thank you for the feedback! We are happy to hear about your positive experience at Baierl Toyota, and we are grateful you chose us for your automotive needs. Congratulations on your Highlander! If there is anything else that we can do for you please don’t hesitate to reach out. Sincerely, Michael Hull, General Manager, michaelhull@baierl.com

August 15, 2019

Service I have had many negative experiences at this Toyota dealership, where I purchased my Highlander. However, my most recent service appointment was excel More

by Donald
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lee Welch
Aug 18, 2019 -

Baierl Toyota responded

Thank you so much for your review, Donald! Happy customers are our goal and our mission and it’s exciting to see that this service was delivered to you during your visit. Should there be anything else you need, please don’t hesitate to let us know. Baierl Toyota Team (724) 741-1152

August 15, 2019

Courteous and efficient service team. I live 39 miles south of this dealership but after experiencing S Hills Toyota service I decided it was worth the half hour drive to service the Highl More

by tomh1948
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Staub - very good service advisor
Aug 15, 2019 -

Baierl Toyota responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Baierl Toyota Team (724) 741-1152

August 14, 2019

Great ! Sharon was very helpful .Sharon was very helpful. Sharon was very helpful. Sharon was very helpful. Sharon was very helpful .Sharon was very helpful . More

by why
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sharon McRickard
Aug 14, 2019 -

Baierl Toyota responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Michael Hull, General Manager

August 13, 2019

Quick Service Usually I leave my vehicle for service but this time I stayed and waited and it was well worth the wait - approximately 1 hour. I did not have to mak More

by satisfied customer ca
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erin ?
Aug 13, 2019 -

Baierl Toyota responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Baierl Toyota Team (724) 741-1152

August 13, 2019

Great service They worked fast during my inspection and oil change. One thing they should change is if you have all 4 wheels pulled for inspection you shouldn't be More

by Boberuni
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sharon McRickard
Aug 13, 2019 -

Baierl Toyota responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Baierl Toyota Team (724) 741-1152

August 09, 2019

Another great purchasing experience ! This is our 3rd car from Baierl Toyota and 5th overall from Baierl group. Third car off of cliff second in the past 6 weeks. Love the service dept. e More

by SRS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Celentano, Bryan Ferguson, Sharon McRickard, Clifford Matthews
Aug 11, 2019 -

Baierl Toyota responded

Thank you for doing business with us again. We appreciate your loyalty and your continued trust in Baierl Toyota and our staff. Rest assured that we will do everything it takes to make us deserving of your loyalty. Kind regards, Michael Hull, General Manager, michaelhull@baierl.com

August 08, 2019

Service I scheduled an oil change and was promptly registered. The service was completed quickly and everyone was very courteous. I would definitely recommend More

by Ruby1963
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure Lee was my service person?, Lee Welch
Aug 08, 2019 -

Baierl Toyota responded

Thank you for this amazing review, Ruby! We really appreciate your business. Michael Hull, General Manager, michaelhull@baierl.com

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